Dementia Care Home

The Coppice Nursing Home

84 Windsor Road, Oldham, Lancashire, OL8 1RQ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
71/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds44
  • SpecialismsCaring for adults over 65 yrs, Dementia, Eating disorders, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2019-07-16

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families is how often staff check in throughout the day — not just during scheduled care times, but dropping by to see how residents are settling in. The nursing team seems particularly skilled at adapting care quickly when someone returns from hospital with changed needs.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare60
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-07-16

  • Is this home safe?

    Good
    The Safe domain was rated Good at the June 2019 inspection. This domain covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. No specific concerns were raised. However, the published report does not include detail about actual staffing ratios, night cover arrangements, or how incidents are logged and acted upon. The home's nursing registration means a qualified nurse should be on duty at all times, which is an important baseline for a 44-bed home.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the June 2019 inspection. This domain covers care planning, staff training, healthcare access, and nutrition. Dementia is listed as a registered specialism, which means inspectors expected to see appropriate training and care approaches in place. No specific concerns were recorded. The published summary does not include detail about how care plans are written, how frequently they are reviewed, or what dementia training staff have completed.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the June 2019 inspection. This domain covers staff warmth, dignity, respect, and independence. No concerns were raised. The published summary does not include direct inspector observations of staff interactions, for example whether staff knocked before entering rooms, used preferred names, or moved at an unhurried pace. There are no resident or relative quotes in the published text. Staff warmth is the single biggest driver of family satisfaction in our review data, at 57.3% of positive reviews, so the absence of specific detail here is a meaningful gap.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the June 2019 inspection. This domain covers activities, individual engagement, responsiveness to changing needs, and end-of-life care. The home's registered specialisms include dementia, mental health conditions, physical disabilities, and sensory impairment, which suggests inspectors expected to see tailored approaches. No concerns were recorded. The published summary contains no detail about what activities are on offer, whether one-to-one engagement is available for residents who cannot join groups, or how end-of-life wishes are discussed and recorded.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the June 2019 inspection. A named registered manager, Ms Colette Grace, and a nominated individual, Mr Alan Goldstein, were in post at the time. This domain covers management culture, governance, accountability, and the extent to which staff feel able to raise concerns. No specific concerns were recorded. The published summary does not include detail about manager visibility, staff survey results, or how the home uses feedback from residents and families to make improvements.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in caring for people over 65 with complex needs including dementia, mental health conditions, physical disabilities, sensory impairments, and eating disorders. For residents with dementia, the team's experience with sensory impairments and mental health conditions means they can provide more comprehensive support when multiple conditions affect someone's care needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

71/ 100

DCC Family Score

Coppice Nursing Home was rated Good across all five inspection domains in June 2019, but the published report contains very limited specific detail, so scores reflect a baseline Good rating rather than strong direct evidence. Families should seek updated information directly from the home before making a decision.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families is how often staff check in throughout the day — not just during scheduled care times, but dropping by to see how residents are settling in. The nursing team seems particularly skilled at adapting care quickly when someone returns from hospital with changed needs.

Lens 02

What inspectors have recorded

Families describe feeling genuinely included in care decisions, especially during end-of-life situations where they've had unrestricted access and felt supported by the whole team. There's a sense that everyone — from nurses to housekeeping staff — works together with the same caring approach.

Lens 03

How it sits against good practice

If you're looking for nursing care that can adapt to changing health needs, visiting Coppice could help you understand their approach firsthand.

DCC Recommendation

Worth a visit

Coppice Nursing Home at 84 Windsor Road, Oldham was rated Good across all five inspection domains following an inspection on 20 June 2019. A review of available data in July 2023 found no evidence requiring a change to that rating. The home is a 44-bed nursing home registered to care for people over 65, including those living with dementia, mental health conditions, physical disabilities, and sensory impairment. A clear management structure is in place, with a named registered manager and nominated individual on record. The main uncertainty for families is that the inspection took place in June 2019, which is now several years ago, and the published summary contains very limited specific detail about what inspectors actually observed. You cannot rely on this report alone to understand what life is like for your parent there today. Before visiting, request the home's most recent Statement of Purpose and ask to see the last three months of activity records. On the visit itself, ask the manager about current night staffing ratios, how often agency staff are used, and when care plans were last reviewed with family involvement.

The three questions to ask when you visit

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In Their Own Words

How The Coppice Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Coppice Nursing Home says about itself

Skilled nursing support when complex care matters most

Dedicated nursing home Support in Oldham

When serious health conditions require experienced nursing care, families describe finding reassuring support at Coppice Nursing Home in Oldham. The home provides specialist care for physical disabilities, mental health conditions, and complex medical needs, with particular experience in dementia and sensory impairments. Several families have shared how staff helped them navigate difficult transitions from hospital and provided thoughtful end-of-life care.

Care & specialisms

Who they care for

    The home specialises in caring for people over 65 with complex needs including dementia, mental health conditions, physical disabilities, sensory impairments, and eating disorders.

    How they describe their dementia care

    For residents with dementia, the team's experience with sensory impairments and mental health conditions means they can provide more comprehensive support when multiple conditions affect someone's care needs.

    “If you're looking for nursing care that can adapt to changing health needs, visiting Coppice could help you understand their approach firsthand.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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