Croft Meadow – Shaw healthcare
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds60
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2022-09-29
Save Croft Meadow – Shaw healthcare to your shortlist
Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.
STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families often comment on seeing their loved ones looking content and involved in what's happening around them. There's a warmth to how residents interact with each other and with staff, creating a social environment that feels natural rather than forced.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare70
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2022-09-29
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the August 2022 inspection. The home is registered as a nursing home with dementia as a specialism, which implies qualified nursing oversight and some level of dementia-specific practice. The published inspection text does not contain specific detail about care plan quality, GP access, dementia training content, or how food and nutrition are managed.Is this home caring?
The Caring domain was rated Good at the August 2022 inspection. No specific observations of staff interactions, use of preferred names, response to distress, or unhurried care are published in the available inspection text. The Good rating indicates that inspectors were satisfied with the quality of caring interactions, but the basis for that judgement is not visible in the published report.Is the home responsive?
The Responsive domain was rated Good at the August 2022 inspection. This domain covers whether the home tailors its care to individuals, provides meaningful activities, and plans appropriately for end of life. The published inspection text does not include specific detail about the activities programme, one-to-one engagement for people with advanced dementia, or how the home approaches end-of-life care.Is the home well-led?
The Well-led domain was rated Good at the August 2022 inspection, improving from a previous Requires Improvement rating. A named registered manager, Mrs Carmen Camelia Flueras, is recorded as in post, and a nominated individual, Mr Liam Francis Scanlon, is also named. The July 2023 monitoring review found no evidence to reassess the rating. No specific observations about management culture, staff empowerment, or governance processes are published.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults both under and over 65, including those living with dementia. While the home welcomes residents with dementia, families considering this option might want to ask about specific approaches and support available during a visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Croft Meadow scores 72 out of 100. Every domain was rated Good at the last inspection, and the home has improved from a previous Requires Improvement rating, which is an encouraging sign. However, the published inspection text contains very little specific detail, so many scores reflect the Good rating rather than direct observations or testimony.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families often comment on seeing their loved ones looking content and involved in what's happening around them. There's a warmth to how residents interact with each other and with staff, creating a social environment that feels natural rather than forced.
What inspectors have recorded
Staff here are notably responsive and friendly in their approach to residents. They seem to understand the importance of being attentive without being intrusive, creating a balance that helps residents feel supported.
How it sits against good practice
Sometimes the best indication of good care is simply seeing someone you love looking comfortable and engaged.
Worth a visit
Croft Meadow, a 60-bed nursing home in Steyning specialising in dementia care, was rated Good across all five inspection domains at its last inspection in August 2022. Importantly, this represents an improvement from a previous Requires Improvement rating, which suggests the management team has addressed earlier concerns and moved the home in a positive direction. A named registered manager is in post, and a July 2023 monitoring review found no evidence to reassess the Good rating. The main limitation of this report is that the published inspection text contains very little specific detail. There are no direct observations of care, no quotes from residents or families, and no specifics on staffing levels, food, activities, or the dementia environment. A Good rating is genuinely meaningful, but the absence of detail means you should treat a visit as essential rather than optional. On that visit, focus on the night staffing numbers (ask to see last week's actual rota), how staff speak to residents with dementia in corridors and at mealtimes, and what one-to-one activity is available for people who cannot join group sessions.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Croft Meadow – Shaw healthcare measures up against the other homes you’re considering. Free account.
In Their Own Words
How Croft Meadow – Shaw healthcare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where contentment shows in everyday moments of connection
Compassionate Care in Steyning at Croft Meadow
When you visit Croft Meadow in Steyning, you'll notice something reassuring — residents who seem genuinely settled and engaged with life around them. This care home creates an atmosphere where people feel comfortable being themselves, whether joining in activities or simply enjoying the company of others. The sense of wellbeing here comes through in small but meaningful ways.
Who they care for
The home provides care for adults both under and over 65, including those living with dementia.
While the home welcomes residents with dementia, families considering this option might want to ask about specific approaches and support available during a visit.
“Sometimes the best indication of good care is simply seeing someone you love looking comfortable and engaged.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Croft Meadow scores 72 out of 100. Every domain was rated Good at the last inspection, and the home has improved from a previous Requires Improvement rating, which is an encouraging sign. However, the published inspection text contains very little specific detail, so many scores reflect the Good rating rather than direct observations or testimony.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families often comment on seeing their loved ones looking content and involved in what's happening around them. There's a warmth to how residents interact with each other and with staff, creating a social environment that feels natural rather than forced.
What inspectors have recorded
Staff here are notably responsive and friendly in their approach to residents. They seem to understand the importance of being attentive without being intrusive, creating a balance that helps residents feel supported.
How it sits against good practice
Sometimes the best indication of good care is simply seeing someone you love looking comfortable and engaged.
Worth a visit
Croft Meadow, a 60-bed nursing home in Steyning specialising in dementia care, was rated Good across all five inspection domains at its last inspection in August 2022. Importantly, this represents an improvement from a previous Requires Improvement rating, which suggests the management team has addressed earlier concerns and moved the home in a positive direction. A named registered manager is in post, and a July 2023 monitoring review found no evidence to reassess the Good rating. The main limitation of this report is that the published inspection text contains very little specific detail. There are no direct observations of care, no quotes from residents or families, and no specifics on staffing levels, food, activities, or the dementia environment. A Good rating is genuinely meaningful, but the absence of detail means you should treat a visit as essential rather than optional. On that visit, focus on the night staffing numbers (ask to see last week's actual rota), how staff speak to residents with dementia in corridors and at mealtimes, and what one-to-one activity is available for people who cannot join group sessions.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Croft Meadow – Shaw healthcare measures up against the other homes you’re considering. Free account.
In Their Own Words
How Croft Meadow – Shaw healthcare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where contentment shows in everyday moments of connection
Compassionate Care in Steyning at Croft Meadow
When you visit Croft Meadow in Steyning, you'll notice something reassuring — residents who seem genuinely settled and engaged with life around them. This care home creates an atmosphere where people feel comfortable being themselves, whether joining in activities or simply enjoying the company of others. The sense of wellbeing here comes through in small but meaningful ways.
Who they care for
The home provides care for adults both under and over 65, including those living with dementia.
While the home welcomes residents with dementia, families considering this option might want to ask about specific approaches and support available during a visit.
Management & ethos
Staff here are notably responsive and friendly in their approach to residents. They seem to understand the importance of being attentive without being intrusive, creating a balance that helps residents feel supported.
The home & environment
The home maintains high standards of cleanliness throughout, which families appreciate when they visit. Social events and activities appear well-organised, giving residents plenty of opportunities to stay engaged.
“Sometimes the best indication of good care is simply seeing someone you love looking comfortable and engaged.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
