Crossley House Care Home – Bupa
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds58
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2018-06-27
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding a welcoming atmosphere when they visit, with lounges and rooms that feel comfortable and well-looked after. The activities team works to keep residents engaged, whether through organised outings or programmes within the home.
The eight family priority themes
- Staff warmth55
- Compassion & dignity60
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2018-06-27
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the June 2018 inspection. This covers training, care planning, healthcare access, and nutrition. No specific inspector observations, resident testimony, or record review examples are available in the published text to explain what evidence supported this rating. The rating itself is a positive signal but cannot be verified in detail from the published findings alone.Is this home caring?
The Caring domain was rated Good at the June 2018 inspection. This domain covers staff warmth, dignity, respect, and support for independence. No specific inspector observations or resident and relative quotes are available in the published text. The Good rating suggests inspectors saw satisfactory evidence during their visit, but the detail behind that judgement is not available here.Is the home responsive?
The Responsive domain was rated Good at the June 2018 inspection. This covers activities, individual engagement, and how well the home adapts to each person's needs and preferences. No specific detail about the activity programme, individual engagement for people with advanced dementia, or end-of-life planning is available in the published text. The Good rating is a positive indicator but cannot be verified further from the published findings.Is the home well-led?
The Well-led domain was rated Good at the June 2018 inspection. The home has a named registered manager, Mrs Julie Allen, and a nominated individual, Mr Donald Day, on record. The home is operated by Bupa Care Homes (HH Bradford) Limited. No specific inspector observations about management visibility, staff culture, or governance systems are available in the published text. The Good rating implies inspectors were satisfied with the oversight arrangements in place at the time of the inspection.
Source: CQC inspection report →
What the evidence base says
Crossley House provides residential care for adults over 65 and younger adults who need support, with particular experience in dementia care. The home cares for residents with Alzheimer's and other forms of cognitive decline. Families have spoken about the dignity shown during advanced stages of dementia, including thoughtful end-of-life support. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Crossley House scores in the mid-range because, while the overall rating improved to Good, the Safe domain remains at Requires Improvement, and the inspection report provides very little specific detail to support or challenge the domain ratings. Families should treat this score as a prompt to ask questions rather than a confident endorsement.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe finding a welcoming atmosphere when they visit, with lounges and rooms that feel comfortable and well-looked after. The activities team works to keep residents engaged, whether through organised outings or programmes within the home.
What inspectors have recorded
Staff members are described as approachable, with families noting prompt responses when they raise everyday concerns. The team supports families through difficult transitions, particularly during end-of-life care.
How it sits against good practice
Visiting Crossley House could help you understand whether their approach to dementia care and daily activities fits what you're looking for.
Worth a visit
Crossley House, at 885 Thornton Road, Bradford, was rated Good overall at its last inspection on 4 June 2018, published 27 June 2018. This was an improvement from a previous rating of Requires Improvement, which is an encouraging direction of travel. The home is registered to care for adults over and under 65, including people living with dementia, and has 58 beds. Four of the five domains, Effective, Caring, Responsive, and Well-led, were rated Good. The most important thing for you to know is that the Safe domain was still rated Requires Improvement at the time of this inspection. The published report contains very limited specific detail, so it is not possible to tell you exactly what was failing or whether it has since been resolved. This inspection is now several years old, which means conditions may have changed significantly. Before visiting, contact the home and ask directly what actions were taken to address the Safe rating, request an up-to-date staffing rota showing permanent versus agency cover, and ask about night staffing numbers on the dementia unit. A visit at a meal time will tell you a great deal that the published findings cannot.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Crossley House Care Home – Bupa measures up against the other homes you’re considering. Free account.
In Their Own Words
How Crossley House Care Home – Bupa describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care with activities and outings in a warm, comfortable setting
Compassionate Care in Bradford at Crossley House
When dementia changes everything, families visiting Crossley House in Bradford often find comfort in the clean, warm surroundings and regular activities programme. This care home supports residents with Alzheimer's and other forms of dementia, with activity coordinators who organise outings and engaging programmes throughout the week.
Who they care for
Crossley House provides residential care for adults over 65 and younger adults who need support, with particular experience in dementia care.
The home cares for residents with Alzheimer's and other forms of cognitive decline. Families have spoken about the dignity shown during advanced stages of dementia, including thoughtful end-of-life support.
“Visiting Crossley House could help you understand whether their approach to dementia care and daily activities fits what you're looking for.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Crossley House scores in the mid-range because, while the overall rating improved to Good, the Safe domain remains at Requires Improvement, and the inspection report provides very little specific detail to support or challenge the domain ratings. Families should treat this score as a prompt to ask questions rather than a confident endorsement.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe finding a welcoming atmosphere when they visit, with lounges and rooms that feel comfortable and well-looked after. The activities team works to keep residents engaged, whether through organised outings or programmes within the home.
What inspectors have recorded
Staff members are described as approachable, with families noting prompt responses when they raise everyday concerns. The team supports families through difficult transitions, particularly during end-of-life care.
How it sits against good practice
Visiting Crossley House could help you understand whether their approach to dementia care and daily activities fits what you're looking for.
Worth a visit
Crossley House, at 885 Thornton Road, Bradford, was rated Good overall at its last inspection on 4 June 2018, published 27 June 2018. This was an improvement from a previous rating of Requires Improvement, which is an encouraging direction of travel. The home is registered to care for adults over and under 65, including people living with dementia, and has 58 beds. Four of the five domains, Effective, Caring, Responsive, and Well-led, were rated Good. The most important thing for you to know is that the Safe domain was still rated Requires Improvement at the time of this inspection. The published report contains very limited specific detail, so it is not possible to tell you exactly what was failing or whether it has since been resolved. This inspection is now several years old, which means conditions may have changed significantly. Before visiting, contact the home and ask directly what actions were taken to address the Safe rating, request an up-to-date staffing rota showing permanent versus agency cover, and ask about night staffing numbers on the dementia unit. A visit at a meal time will tell you a great deal that the published findings cannot.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Crossley House Care Home – Bupa measures up against the other homes you’re considering. Free account.
In Their Own Words
How Crossley House Care Home – Bupa describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care with activities and outings in a warm, comfortable setting
Compassionate Care in Bradford at Crossley House
When dementia changes everything, families visiting Crossley House in Bradford often find comfort in the clean, warm surroundings and regular activities programme. This care home supports residents with Alzheimer's and other forms of dementia, with activity coordinators who organise outings and engaging programmes throughout the week.
Who they care for
Crossley House provides residential care for adults over 65 and younger adults who need support, with particular experience in dementia care.
The home cares for residents with Alzheimer's and other forms of cognitive decline. Families have spoken about the dignity shown during advanced stages of dementia, including thoughtful end-of-life support.
Management & ethos
Staff members are described as approachable, with families noting prompt responses when they raise everyday concerns. The team supports families through difficult transitions, particularly during end-of-life care.
The home & environment
The home maintains its communal areas and bedrooms to feel warm and comfortable, with furnishings suited to residents' mobility needs. Activity coordinators plan regular outings and programmes that many residents participate in.
“Visiting Crossley House could help you understand whether their approach to dementia care and daily activities fits what you're looking for.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
