Eastfield Residential Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds43
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2018-06-22
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Relatives talk about how the home keeps them involved and supported through what can be an overwhelming time. They appreciate being able to reach out when they need guidance or just reassurance about their loved one's care.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2018-06-22
Is this home safe?
Is the care effective?
The Effective domain, which covers staff training, care planning, healthcare access, and nutrition, was rated Good. No specific examples of dementia training content, GP access arrangements, or care plan quality are included in the published summary. The home is registered as a dementia specialism provider, which means it should have systems in place to support people whose needs change over time. The detail available to families beyond the rating itself is limited.Is this home caring?
The Caring domain was rated Good, covering staff warmth, dignity, respect, and support for independence. No direct observations of staff-resident interactions, no quotes from residents or relatives, and no specific examples of dignity practice are included in the published summary. For a dementia specialist home with 43 residents, the quality of moment-to-moment interaction is the single most important factor in daily life. The rating is positive, but the evidence behind it is not visible in what has been published.Is the home responsive?
The Responsive domain, covering activities, individual engagement, and responsiveness to changing needs, was rated Good. No specific information about the activities programme, one-to-one engagement, or how the home responds to individual preferences is included in the published summary. For people living with dementia, meaningful occupation during the day is closely linked to lower levels of distress and better sleep. The detail needed to assess this at Eastfield is not available from the published report.Is the home well-led?
The Well-led domain was rated Good, covering leadership, culture, governance, and accountability. Mrs Alexandra Thurlby is the named registered manager and Mrs Lauren Georgina Traveller is the nominated individual. No specific observations about management visibility, staff culture, incident-learning systems, or family communication are included in the published summary. Leadership stability is one of the strongest predictors of sustained quality in care homes, and the published findings do not allow families to assess this for Eastfield.
Source: CQC inspection report →
What the evidence base says
Eastfield specialises in dementia care and supports adults over 65. The team takes a person-centred approach to dementia care, working to maintain each resident's sense of self and dignity as their condition progresses. Structured daily activities and careful attention to nutrition help create a supportive routine. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Eastfield scored Good across all five inspection domains in its June 2025 assessment, which is a solid result, but the published report contains limited specific observations, quotes, or detailed evidence to push individual theme scores higher. The 74 reflects genuine reassurance alongside real gaps in the detail available to families.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Relatives talk about how the home keeps them involved and supported through what can be an overwhelming time. They appreciate being able to reach out when they need guidance or just reassurance about their loved one's care.
What inspectors have recorded
The care team shows real professionalism in how they work with residents experiencing dementia. Families notice the training and commitment that goes into maintaining consistent, thoughtful care standards throughout the home.
How it sits against good practice
If you're looking for dementia care in Maidstone, visiting Eastfield could help you understand their respectful approach firsthand.
Worth a visit
Eastfield, on Sittingbourne Road in Maidstone, was rated Good at its most recent inspection in June 2025, with that report published in August 2025. All five domains, covering safety, effectiveness, care, responsiveness, and leadership, received a Good rating. The home is registered for 43 beds and specialises in caring for adults over 65, including people living with dementia. A registered manager, Mrs Alexandra Thurlby, is named and in post. The main limitation for families reading this report is that the published summary contains very little specific detail: no direct quotes from residents or relatives, no inspector observations of daily life, and no data on staffing ratios, activities, or food quality. A Good rating is meaningful and should give you some confidence, but it tells you the minimum, not the full picture. When you visit, ask to see last week's actual staffing rota (not the template), find out how many permanent staff work on the dementia unit after 8pm, and ask the manager to walk you through how your parent's care plan would be written and reviewed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Eastfield Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Eastfield Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity and warmth guide dementia care every single day
Residential home in Maidstone: True Peace of Mind
When families describe how staff at Eastfield in Maidstone treat their relatives with dementia, one word keeps coming up: respect. This care home has built its approach around maintaining dignity for residents, even as cognitive abilities change. The team here understands that behind every diagnosis is a person who deserves genuine care and attention.
Who they care for
Eastfield specialises in dementia care and supports adults over 65.
The team takes a person-centred approach to dementia care, working to maintain each resident's sense of self and dignity as their condition progresses. Structured daily activities and careful attention to nutrition help create a supportive routine.
“If you're looking for dementia care in Maidstone, visiting Eastfield could help you understand their respectful approach firsthand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Eastfield scored Good across all five inspection domains in its June 2025 assessment, which is a solid result, but the published report contains limited specific observations, quotes, or detailed evidence to push individual theme scores higher. The 74 reflects genuine reassurance alongside real gaps in the detail available to families.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Relatives talk about how the home keeps them involved and supported through what can be an overwhelming time. They appreciate being able to reach out when they need guidance or just reassurance about their loved one's care.
What inspectors have recorded
The care team shows real professionalism in how they work with residents experiencing dementia. Families notice the training and commitment that goes into maintaining consistent, thoughtful care standards throughout the home.
How it sits against good practice
If you're looking for dementia care in Maidstone, visiting Eastfield could help you understand their respectful approach firsthand.
Worth a visit
Eastfield, on Sittingbourne Road in Maidstone, was rated Good at its most recent inspection in June 2025, with that report published in August 2025. All five domains, covering safety, effectiveness, care, responsiveness, and leadership, received a Good rating. The home is registered for 43 beds and specialises in caring for adults over 65, including people living with dementia. A registered manager, Mrs Alexandra Thurlby, is named and in post. The main limitation for families reading this report is that the published summary contains very little specific detail: no direct quotes from residents or relatives, no inspector observations of daily life, and no data on staffing ratios, activities, or food quality. A Good rating is meaningful and should give you some confidence, but it tells you the minimum, not the full picture. When you visit, ask to see last week's actual staffing rota (not the template), find out how many permanent staff work on the dementia unit after 8pm, and ask the manager to walk you through how your parent's care plan would be written and reviewed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Eastfield Residential Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Eastfield Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity and warmth guide dementia care every single day
Residential home in Maidstone: True Peace of Mind
When families describe how staff at Eastfield in Maidstone treat their relatives with dementia, one word keeps coming up: respect. This care home has built its approach around maintaining dignity for residents, even as cognitive abilities change. The team here understands that behind every diagnosis is a person who deserves genuine care and attention.
Who they care for
Eastfield specialises in dementia care and supports adults over 65.
The team takes a person-centred approach to dementia care, working to maintain each resident's sense of self and dignity as their condition progresses. Structured daily activities and careful attention to nutrition help create a supportive routine.
Management & ethos
The care team shows real professionalism in how they work with residents experiencing dementia. Families notice the training and commitment that goes into maintaining consistent, thoughtful care standards throughout the home.
The home & environment
The building itself supports residents' wellbeing with bright, clean spaces and outdoor areas that give everyone room to move around safely. There's even a programme that brings garden wildlife to visit, adding moments of natural wonder to residents' days.
“If you're looking for dementia care in Maidstone, visiting Eastfield could help you understand their respectful approach firsthand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
