Dementia Care Home

Elreg House

58 Rosslyn Road, Shoreham By Sea, Sussex, BN43 6WP

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds32
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2018-12-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement60
  • Food quality60
  • Healthcare62
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2018-12-12

  • Is this home safe?

    Requires improvement
    Safe was the one domain rated Requires Improvement at the November 2018 inspection. The published summary does not specify which aspect of safety was the concern, so the exact issue, whether staffing ratios, medicines management, risk assessment, or infection control, is not clear from the available text. The home is registered for 32 beds and specialises in dementia care, which makes staffing levels and consistency particularly important. The previous overall rating of Inadequate means the home has a history of serious concerns, and the fact that safe has not yet reached Good suggests this area still needs attention.
    Verified by inspector
  • Is the care effective?

    Good
    Effective was rated Good at the November 2018 inspection. This domain covers training, care planning, healthcare access, and food. A Good rating indicates inspectors were satisfied with how the home translates knowledge into practice, including how staff understand and respond to individual needs. The home is registered as a dementia specialist service, so effective training in dementia care would have been part of this assessment. No specific examples, quotes, or detailed observations are included in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good at the November 2018 inspection. This domain looks at whether staff treat the people in their care with kindness, dignity, and respect, and whether your parent would be seen as an individual rather than a task to be completed. A Good rating indicates inspectors were satisfied with the warmth and approach of staff. No direct quotes from residents or relatives appear in the published summary, and no specific observations about preferred names, unhurried pace, or responses to distress are recorded.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Responsive was rated Good at the November 2018 inspection. This domain covers whether the home tailors its care and activities to the individual needs and preferences of each person, including those with advanced dementia. It also includes how complaints are handled and whether end-of-life care planning is in place. A Good rating suggests inspectors found the home was meeting individual needs reasonably well. No specific examples of activities, individual engagement, or complaint outcomes are included in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led was rated Good at the November 2018 inspection. The home is run by Anthony Brown and has a named registered manager, Ms Angelina D'Alessio. The improvement from a previous rating of Inadequate to a Good overall rating is a direct reflection of leadership, as sustained improvement of this kind requires a manager who can identify what went wrong, act on it, and embed the change. A Good well-led rating indicates inspectors found the governance structures, staff culture, and accountability systems to be working. No specific detail about manager tenure, staff feedback mechanisms, or governance processes is included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Elreg House focuses on caring for older adults, with particular expertise in dementia support. They welcome residents aged 65 and above who need specialised memory care. Living with dementia requires specialised understanding and patience. The care home provides dedicated support for residents navigating memory loss and the daily challenges that dementia brings. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Elreg House scores 72 out of 100, reflecting a genuine and significant improvement from a previous Inadequate rating to Good across most areas, with a continuing concern in safety that families should investigate directly before making a decision.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Elreg House, at 58 Rosslyn Road in Shoreham by Sea, was rated Good overall at its most recent inspection in November 2018. Critically, this represents a significant improvement from a previous rating of Inadequate, which is an important signal that the management team identified serious problems and took action. Four of the five inspection domains, effective, caring, responsive, and well-led, were rated Good. The registered manager is named and in post, which is a positive sign of leadership stability. The one continuing concern is that safe was rated Requires Improvement at this inspection. The published report summary does not explain what specifically drove that rating, which means you will need to ask the home directly. On a visit, ask the manager: what was the specific safety concern identified by the inspector, and what has changed since December 2018 to address it? Also ask to see last week's actual staffing rota, day and night, and find out how many of those staff are permanent rather than agency. Given the home specialises in dementia care, consistency of faces and adequate night staffing are the two things most likely to affect your parent's day-to-day safety and sense of security.

The three questions to ask when you visit

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In Their Own Words

How Elreg House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Elreg House says about itself

Peaceful dementia care home near the Sussex coast

Compassionate Care in Shoreham By Sea at Elreg House

If you're looking for dementia care in a calm setting, Elreg House in Shoreham By Sea might be worth considering. This care home specialises in supporting people over 65 who are living with dementia. The peaceful environment could provide the gentle atmosphere your loved one needs during this challenging time.

Care & specialisms

Who they care for

    The team at Elreg House focuses on caring for older adults, with particular expertise in dementia support. They welcome residents aged 65 and above who need specialised memory care.

    How they describe their dementia care

    Living with dementia requires specialised understanding and patience. The care home provides dedicated support for residents navigating memory loss and the daily challenges that dementia brings.

    “Why not arrange a visit to see if the calm atmosphere at Elreg House feels right for your family?”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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