Dementia Care Home

Fairways Care Home

Madeira Road, New Romney, Kent, TN28 8QX

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds28
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2018-04-06

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2018-04-06

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2018 inspection. This means inspectors were satisfied with how the home managed risks, staffing, and medicines at the time of the visit. No specific observations, staffing ratios, or incident data are recorded in the published summary. The inspection is now more than six years old, so the current picture may differ. No concerns were flagged.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2018 inspection. This covers training, care planning, healthcare access, and how well the home meets nutritional needs. No specific detail is recorded in the published text about care plan content, GP access arrangements, medicines administration, or dementia training programmes. The home lists dementia as a specialism, which means inspectors would have considered dementia-specific practice as part of the assessment.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2018 inspection. This domain covers staff warmth, dignity, respect, and how well staff support residents to remain as independent as possible. No specific inspector observations of staff interactions, no resident quotes, and no relative feedback are recorded in the published summary. The Good rating indicates inspectors were satisfied with caring practice at the time of the visit.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the February 2018 inspection. This domain covers activities, engagement, individuality, and how the home responds to changing needs including end-of-life care. No specific detail about the activity programme, one-to-one engagement, or end-of-life planning is recorded in the published summary. The home supports people with dementia, physical disabilities, and sensory impairment, which means responsiveness to very different individual needs is particularly important.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the February 2018 inspection. A registered manager, Mrs Alison Jane Yarnley, is recorded as in post, and a nominated individual is named, indicating a clear governance structure at the time of inspection. No specific detail about management visibility, staff culture, complaint handling, or audit activity is recorded in the published summary. The inspection is more than six years old, which is a significant gap for assessing current leadership stability.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Fairways has experience caring for people with dementia, physical disabilities, and sensory impairments. They support residents across different age groups, including adults under 65 who need residential care. For residents living with dementia, Fairways provides specialist support as part of their residential care service. The home accepts people at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Fairways Care Home received a Good rating across all five domains at its last inspection in February 2018. However, the published report text contains very limited specific detail, so scores reflect the rating itself rather than rich observed evidence.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Fairways Care Home, on Madeira Road in New Romney, was rated Good across all five inspection domains at its last inspection in February 2018. The home supports up to 28 people, including those living with dementia, physical disabilities, and sensory impairment. A registered manager is in post and the organisation has a named nominated individual, which indicates a clear line of accountability. The inspection confirmed the home met the standard for Good across safety, effectiveness, caring, responsiveness, and leadership. The main limitation of this report is that the published inspection text contains very little specific detail. There are no direct quotes from residents or relatives, no recorded inspector observations of daily life, and no figures on staffing ratios, activity provision, or food quality. This means the Good rating is confirmed but the evidence behind it is thin. Before choosing Fairways for your parent, visit in person and ask the manager to show you last week's actual staffing rota (counting permanent versus agency names, especially on nights), the current activity schedule for the past fortnight, and how the team is trained specifically in dementia care. The inspection is also now more than six years old, which is a significant gap: staff, management, and practice can all change substantially in that time.

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In Their Own Words

How Fairways Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Fairways Care Home says about itself

Care home supporting people with dementia and physical disabilities

Residential home in New Romney: True Peace of Mind

Fairways Residential Home in New Romney provides residential care for people with various support needs. The home welcomes both younger adults under 65 and older residents, offering specialist care across a range of conditions.

Care & specialisms

Who they care for

    The team at Fairways has experience caring for people with dementia, physical disabilities, and sensory impairments. They support residents across different age groups, including adults under 65 who need residential care.

    How they describe their dementia care

    For residents living with dementia, Fairways provides specialist support as part of their residential care service. The home accepts people at different stages of their dementia journey.

    “To learn more about their approach to care, families are welcome to arrange a visit to see if Fairways might suit their loved one's needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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