Fieldway Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds68
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2023-03-29
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors consistently notice how well-kept everything is here, from residents' rooms to the communal areas. Staff come across as organised and approachable, with families feeling comfortable asking questions or raising concerns during visits.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement68
- Food quality68
- Healthcare72
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2023-03-29
Is this home safe?
Is the care effective?
The effective domain was rated Good at the July 2025 inspection. The published report does not include specific information about care plan quality, GP and healthcare access, staff training, or how the home meets the specific needs of people living with dementia or physical disabilities. The home is registered to provide nursing care, which means registered nurses should be involved in care planning and health monitoring.Is this home caring?
The caring domain was rated Good at the July 2025 inspection. The published report does not include direct observations of staff interactions, resident testimony about how they feel treated, or specific examples of dignity and respect being upheld. There are no quotes from residents or relatives available in the published findings.Is the home responsive?
The responsive domain was rated Good at the July 2025 inspection. The published report does not include specific information about the activities programme, how the home meets individual preferences, or arrangements for end-of-life care. There is no detail about how the home supports people with dementia who may not be able to engage in group activities.Is the home well-led?
The well-led domain was rated Good at the July 2025 inspection. The home is operated by HC-One No.1 Limited, a large national care provider, and Ms Anna Gretchen Selby is named as the nominated individual accountable to the regulator. The previous overall rating was Requires Improvement, and the move to Good across all domains suggests that leadership has made genuine improvements, though the published report does not describe what those improvements were.
Source: CQC inspection report →
What the evidence base says
Fieldway provides residential care for adults both over and under 65, including those living with dementia or physical disabilities. For residents who need secure surroundings, the home provides locked doors and round-the-clock oversight. Families with loved ones who need this level of security say it gives them confidence their relative is safe. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Fieldway Care Home scores 74 out of 100, reflecting a genuine and encouraging improvement from its previous Requires Improvement rating to Good across all five domains. The score sits in the positive-but-cautious range because the published inspection report contains very little specific detail, direct observations, or resident and family testimony to go beyond the headline ratings.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Visitors consistently notice how well-kept everything is here, from residents' rooms to the communal areas. Staff come across as organised and approachable, with families feeling comfortable asking questions or raising concerns during visits.
What inspectors have recorded
The team here seems to understand what matters during difficult times. When families have needed support through end-of-life care, staff have provided compassionate, dignified support that relatives genuinely appreciated.
How it sits against good practice
The admission process runs smoothly here, with clear communication helping families feel supported from first enquiry through to moving day.
Worth a visit
Fieldway Care Home at 40 Tramway Path, Mitcham was rated Good across all five domains at its most recent inspection in July 2025, published in September 2025. This is a significant improvement from its previous Requires Improvement rating, which is an encouraging sign that something meaningful has changed. The home provides nursing care for up to 68 people, including those living with dementia and physical disabilities, and is operated by HC-One No.1 Limited. The main limitation of this report is that the published inspection text contains very little specific detail about what inspectors actually saw, heard, or read during their visit. There are no direct quotes from residents or relatives, no descriptions of staff interactions, and no specifics about care practices, staffing ratios, or activities. This means the Good rating reflects the inspector's overall judgement but gives you little to go on when comparing this home with others. Before making a decision, visit in person, ask to see last week's actual staffing rota rather than a template, observe how staff interact with residents in communal areas at different times of day, and ask how many permanent staff work on the dementia unit after 8pm.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Fieldway Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Secure dementia care meets consistent cleanliness standards in Mitcham
Compassionate Care in Mitcham at Fieldway Care Home
Families choosing Fieldway Care Home in Mitcham often mention feeling reassured by the practical things that matter — spotless conditions, friendly staff who know what they're doing, and clear communication throughout. The home provides residential care for adults over and under 65, with particular experience supporting people living with dementia and physical disabilities. Located in a residential area, it offers the security some residents need while maintaining a welcoming atmosphere.
Who they care for
Fieldway provides residential care for adults both over and under 65, including those living with dementia or physical disabilities.
For residents who need secure surroundings, the home provides locked doors and round-the-clock oversight. Families with loved ones who need this level of security say it gives them confidence their relative is safe.
“The admission process runs smoothly here, with clear communication helping families feel supported from first enquiry through to moving day.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Fieldway Care Home scores 74 out of 100, reflecting a genuine and encouraging improvement from its previous Requires Improvement rating to Good across all five domains. The score sits in the positive-but-cautious range because the published inspection report contains very little specific detail, direct observations, or resident and family testimony to go beyond the headline ratings.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Visitors consistently notice how well-kept everything is here, from residents' rooms to the communal areas. Staff come across as organised and approachable, with families feeling comfortable asking questions or raising concerns during visits.
What inspectors have recorded
The team here seems to understand what matters during difficult times. When families have needed support through end-of-life care, staff have provided compassionate, dignified support that relatives genuinely appreciated.
How it sits against good practice
The admission process runs smoothly here, with clear communication helping families feel supported from first enquiry through to moving day.
Worth a visit
Fieldway Care Home at 40 Tramway Path, Mitcham was rated Good across all five domains at its most recent inspection in July 2025, published in September 2025. This is a significant improvement from its previous Requires Improvement rating, which is an encouraging sign that something meaningful has changed. The home provides nursing care for up to 68 people, including those living with dementia and physical disabilities, and is operated by HC-One No.1 Limited. The main limitation of this report is that the published inspection text contains very little specific detail about what inspectors actually saw, heard, or read during their visit. There are no direct quotes from residents or relatives, no descriptions of staff interactions, and no specifics about care practices, staffing ratios, or activities. This means the Good rating reflects the inspector's overall judgement but gives you little to go on when comparing this home with others. Before making a decision, visit in person, ask to see last week's actual staffing rota rather than a template, observe how staff interact with residents in communal areas at different times of day, and ask how many permanent staff work on the dementia unit after 8pm.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Fieldway Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Fieldway Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Secure dementia care meets consistent cleanliness standards in Mitcham
Compassionate Care in Mitcham at Fieldway Care Home
Families choosing Fieldway Care Home in Mitcham often mention feeling reassured by the practical things that matter — spotless conditions, friendly staff who know what they're doing, and clear communication throughout. The home provides residential care for adults over and under 65, with particular experience supporting people living with dementia and physical disabilities. Located in a residential area, it offers the security some residents need while maintaining a welcoming atmosphere.
Who they care for
Fieldway provides residential care for adults both over and under 65, including those living with dementia or physical disabilities.
For residents who need secure surroundings, the home provides locked doors and round-the-clock oversight. Families with loved ones who need this level of security say it gives them confidence their relative is safe.
Management & ethos
The team here seems to understand what matters during difficult times. When families have needed support through end-of-life care, staff have provided compassionate, dignified support that relatives genuinely appreciated.
The home & environment
The cleanliness stands out to pretty much everyone who visits — families describe finding rooms and facilities spotless and well-maintained. Some residents have spacious rooms with ensuite bathrooms, decorated with their own belongings.
“The admission process runs smoothly here, with clear communication helping families feel supported from first enquiry through to moving day.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
