Firth House care home, Selby
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds41
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-11-13
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe how new residents receive immediate attention to help them settle. The transition period gets special focus here, with staff taking time to understand each person's needs and preferences. People mention feeling reassured by how quickly their relatives gain confidence in their new home.
The eight family priority themes
- Staff warmth55
- Compassion & dignity58
- Cleanliness52
- Activities & engagement52
- Food quality52
- Healthcare50
- Management & leadership62
- Resident happiness55
What inspectors found
Inspected 2019-11-13
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the March 2021 inspection. This domain covers whether staff know what they are doing — including care planning, dementia training, healthcare access, and food provision. The published summary does not include specific examples, observations, or quotes to illustrate what Good practice looked like at Firth House. Dementia is listed as a recognised specialism for the home, which implies some level of trained competence. Without the full inspection narrative, it is not possible to say how detailed or individually tailored care plans are, or how frequently GP access is arranged.Is this home caring?
The Caring domain was rated Good at the March 2021 inspection. This covers whether staff are kind, respectful, and treat your parent as an individual — including privacy, dignity, and supporting independence where possible. The published summary available does not include direct quotes from residents or relatives, nor specific inspector observations of interactions. A Good Caring rating does indicate the inspector did not find evidence of poor or undignified practice. The absence of specific examples in the available text means this rating cannot be contextualised further without the full inspection report.Is the home responsive?
The Responsive domain was rated Good at the March 2021 inspection. This domain looks at whether your parent would have a meaningful life at Firth House — including activities, individual engagement, and whether the home responds to changing needs including end-of-life care. No specific detail about the activities programme, individual tailoring, or end-of-life planning is available in the published summary. The home supports adults both over and under 65, which means the activities offer should ideally cater to a range of interests and abilities.Is the home well-led?
The Well-Led domain was rated Good at the March 2021 inspection, and the home is operated by Anchor Hanover Group — one of the larger not-for-profit care providers in England. The registered manager is Ms Margaret Millin, with Mr Daniel Ryan named as nominated individual. A Good Well-Led rating indicates the inspector found adequate governance, oversight, and culture in place. The home's improvement from a previous overall Requires Improvement to mostly Good suggests the leadership team responded constructively to earlier findings. No specific detail about manager tenure, staff feedback mechanisms, or governance processes is available in the published summary.
Source: CQC inspection report →
What the evidence base says
Firth House cares for adults over 65 and under 65, with particular expertise in dementia care. The team demonstrates trained, professional approaches to dementia care that families find reassuring. Senior staff actively monitor how care is delivered, ensuring residents with dementia receive dignified, person-centred support. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Firth House has improved from Requires Improvement to a mostly Good-rated home, but the ongoing Requires Improvement in Safety means there are unanswered questions about day-to-day protection for your parent that the inspection summary alone cannot resolve.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe how new residents receive immediate attention to help them settle. The transition period gets special focus here, with staff taking time to understand each person's needs and preferences. People mention feeling reassured by how quickly their relatives gain confidence in their new home.
What inspectors have recorded
Staff here respond quickly when families raise concerns or questions. The team shows real problem-solving skills, finding practical solutions to everyday challenges. Families particularly value how staff monitor care standards and maintain dignity in their approach to dementia care.
How it sits against good practice
For families seeking responsive care with real dementia understanding, Firth House offers both expertise and heart.
Worth a visit
Firth House in Selby is registered with Anchor Hanover Group and was last fully inspected in March 2021, with that rating reviewed and confirmed in July 2023. The home improved from a previous Requires Improvement overall to a mostly Good rating, with Effective, Caring, Responsive, and Well-Led all rated Good. That improvement trajectory is a positive sign — it suggests the management team responded to earlier concerns and made sustainable changes. However, the Safety domain remains rated Requires Improvement, and this is the area that should sit at the top of your list of questions when you visit. The published inspection summary is brief and does not explain what specific safety concerns were identified — it could relate to staffing levels, medicines management, falls processes, or infection control. You should ask the manager directly what was found to be insufficient, what has changed since, and whether a re-inspection has taken place. Given that the last full inspection was in 2021, and the home cares for people living with dementia across 41 beds, it is also worth asking about night staffing numbers, agency staff reliance, and how the home has handled any infection control challenges in the intervening years.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Firth House care home, Selby describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia expertise meets genuine warmth in Yorkshire
Compassionate Care in Selby at Firth House
When families talk about Firth House in Selby, they describe a place where staff truly understand dementia care. This Yorkshire home has built its reputation on quick responses to concerns and a team that notices the small things that matter. Residents settling in find practical support from day one, whether that's help with grooming or simply finding their feet in new surroundings.
Who they care for
Firth House cares for adults over 65 and under 65, with particular expertise in dementia care.
The team demonstrates trained, professional approaches to dementia care that families find reassuring. Senior staff actively monitor how care is delivered, ensuring residents with dementia receive dignified, person-centred support.
“For families seeking responsive care with real dementia understanding, Firth House offers both expertise and heart.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Firth House has improved from Requires Improvement to a mostly Good-rated home, but the ongoing Requires Improvement in Safety means there are unanswered questions about day-to-day protection for your parent that the inspection summary alone cannot resolve.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe how new residents receive immediate attention to help them settle. The transition period gets special focus here, with staff taking time to understand each person's needs and preferences. People mention feeling reassured by how quickly their relatives gain confidence in their new home.
What inspectors have recorded
Staff here respond quickly when families raise concerns or questions. The team shows real problem-solving skills, finding practical solutions to everyday challenges. Families particularly value how staff monitor care standards and maintain dignity in their approach to dementia care.
How it sits against good practice
For families seeking responsive care with real dementia understanding, Firth House offers both expertise and heart.
Worth a visit
Firth House in Selby is registered with Anchor Hanover Group and was last fully inspected in March 2021, with that rating reviewed and confirmed in July 2023. The home improved from a previous Requires Improvement overall to a mostly Good rating, with Effective, Caring, Responsive, and Well-Led all rated Good. That improvement trajectory is a positive sign — it suggests the management team responded to earlier concerns and made sustainable changes. However, the Safety domain remains rated Requires Improvement, and this is the area that should sit at the top of your list of questions when you visit. The published inspection summary is brief and does not explain what specific safety concerns were identified — it could relate to staffing levels, medicines management, falls processes, or infection control. You should ask the manager directly what was found to be insufficient, what has changed since, and whether a re-inspection has taken place. Given that the last full inspection was in 2021, and the home cares for people living with dementia across 41 beds, it is also worth asking about night staffing numbers, agency staff reliance, and how the home has handled any infection control challenges in the intervening years.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Firth House care home, Selby measures up against the other homes you’re considering. Free account.
In Their Own Words
How Firth House care home, Selby describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia expertise meets genuine warmth in Yorkshire
Compassionate Care in Selby at Firth House
When families talk about Firth House in Selby, they describe a place where staff truly understand dementia care. This Yorkshire home has built its reputation on quick responses to concerns and a team that notices the small things that matter. Residents settling in find practical support from day one, whether that's help with grooming or simply finding their feet in new surroundings.
Who they care for
Firth House cares for adults over 65 and under 65, with particular expertise in dementia care.
The team demonstrates trained, professional approaches to dementia care that families find reassuring. Senior staff actively monitor how care is delivered, ensuring residents with dementia receive dignified, person-centred support.
Management & ethos
Staff here respond quickly when families raise concerns or questions. The team shows real problem-solving skills, finding practical solutions to everyday challenges. Families particularly value how staff monitor care standards and maintain dignity in their approach to dementia care.
The home & environment
The home creates a calm environment that residents find both safe and engaging. Spaces are designed with dementia in mind, balancing stimulation with peaceful areas where people can relax.
“For families seeking responsive care with real dementia understanding, Firth House offers both expertise and heart.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
