Florence Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds30
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2022-03-26
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Some families describe the care team as warm and welcoming when their loved ones first arrive. They've noticed staff taking time to help new residents settle in and feel comfortable in their surroundings.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare72
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2022-03-26
Is this home safe?
Is the care effective?
Effectiveness was rated Good at the November 2024 inspection. This domain covers whether staff have the right training, whether care plans are kept up to date and reflect individual needs, whether residents have access to GPs and other health professionals, and whether food and nutrition are properly managed. No specific examples, care plan detail, or training records are described in the published report summary. The home cares for people with dementia, mental health conditions, and physical disabilities, which requires specific and regularly updated staff knowledge.Is this home caring?
The caring domain was rated Good at the November 2024 inspection, covering staff warmth, dignity, privacy, and how well the home supports residents' independence. No direct inspector observations, resident quotes, or relative testimony appear in the published report summary. For a home supporting people with dementia and mental health conditions, the quality of moment-to-moment interaction between staff and residents is the most important indicator of genuine caring practice. The rating confirms a minimum standard was met; it does not describe what that looks like in the corridors and bedrooms of this home.Is the home responsive?
Responsiveness was rated Good at the November 2024 inspection. This domain covers whether the home provides meaningful activities, responds to individual needs and preferences, and has appropriate end-of-life care arrangements. No activity programme detail, individual examples, or end-of-life planning information appears in the published report summary. Florence Nursing Home supports people with dementia, mental health conditions, and physical disabilities, a group for whom individual and tailored engagement, rather than generic group activities, is particularly important.Is the home well-led?
Leadership was rated Good at the November 2024 inspection. The home is run by Lorven Housing Ltd, with two named registered managers (Mrs Subhashini Jangiti and Mrs Hope Mwandwe Vincent) and a nominated individual (Mr Ananda Chakravarthy Kota). Having two registered managers simultaneously may reflect a handover, a shared arrangement, or a transitional period: the published report does not clarify this. The home has been inspected four times and has improved from Requires Improvement to Good, which suggests a positive leadership trajectory. No specific observations about manager visibility, staff culture, or governance systems appear in the published summary.
Source: CQC inspection report →
What the evidence base says
The team provides specialist nursing care for people living with dementia and various mental health conditions. They're equipped to support residents with physical disabilities and complex health needs, accepting both younger adults and those over 65. For residents with dementia, the nursing team works to create a supportive environment that helps manage the challenges of memory loss. They adapt their approach to each person's specific needs and stage of dementia. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Florence Nursing Home has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published report contains limited specific detail and direct observations, so the score reflects the positive direction of travel rather than richly evidenced practice.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Some families describe the care team as warm and welcoming when their loved ones first arrive. They've noticed staff taking time to help new residents settle in and feel comfortable in their surroundings.
What inspectors have recorded
How it sits against good practice
If you're considering Florence for someone you love, visiting in person will give you the clearest picture of whether it feels right for your family.
Worth a visit
Florence Nursing Home, at 47 Park Avenue in Bromley, was rated Good across all five inspection domains at its most recent inspection in November 2024, with the report published in March 2025. This is a significant improvement from its previous Requires Improvement rating and covers safety, effectiveness, caring, responsiveness, and leadership. The home provides nursing care for up to 30 people, including those living with dementia, mental health conditions, and physical disabilities, across both older and working-age adults. The main limitation for families is that the published report summary contains very little specific detail: no direct inspector observations, no quotes from residents or relatives, and no examples of what Good looks like in practice inside this home. The rating is real and meaningful, but you cannot rely on the published text alone to know what day-to-day life is like here. On a visit, ask to see last week's staffing rota (counting permanent versus agency names, especially on nights), sit in a communal area for 20 minutes to observe how staff interact with residents, and ask the manager to explain what changed since the previous Requires Improvement rating and what evidence they can show you.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Florence Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Florence Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and mental health support in residential Bromley
Compassionate Care in Bromley at Florence Nursing Home
When you're looking for specialist care in Bromley, Florence Nursing Home provides residential support for people with dementia, mental health conditions, and physical disabilities. They welcome both younger adults under 65 and older residents who need focused nursing care. The home sits in a residential area with good transport links to central London.
Who they care for
The team provides specialist nursing care for people living with dementia and various mental health conditions. They're equipped to support residents with physical disabilities and complex health needs, accepting both younger adults and those over 65.
For residents with dementia, the nursing team works to create a supportive environment that helps manage the challenges of memory loss. They adapt their approach to each person's specific needs and stage of dementia.
“If you're considering Florence for someone you love, visiting in person will give you the clearest picture of whether it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Florence Nursing Home has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published report contains limited specific detail and direct observations, so the score reflects the positive direction of travel rather than richly evidenced practice.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Some families describe the care team as warm and welcoming when their loved ones first arrive. They've noticed staff taking time to help new residents settle in and feel comfortable in their surroundings.
What inspectors have recorded
How it sits against good practice
If you're considering Florence for someone you love, visiting in person will give you the clearest picture of whether it feels right for your family.
Worth a visit
Florence Nursing Home, at 47 Park Avenue in Bromley, was rated Good across all five inspection domains at its most recent inspection in November 2024, with the report published in March 2025. This is a significant improvement from its previous Requires Improvement rating and covers safety, effectiveness, caring, responsiveness, and leadership. The home provides nursing care for up to 30 people, including those living with dementia, mental health conditions, and physical disabilities, across both older and working-age adults. The main limitation for families is that the published report summary contains very little specific detail: no direct inspector observations, no quotes from residents or relatives, and no examples of what Good looks like in practice inside this home. The rating is real and meaningful, but you cannot rely on the published text alone to know what day-to-day life is like here. On a visit, ask to see last week's staffing rota (counting permanent versus agency names, especially on nights), sit in a communal area for 20 minutes to observe how staff interact with residents, and ask the manager to explain what changed since the previous Requires Improvement rating and what evidence they can show you.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Florence Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Florence Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and mental health support in residential Bromley
Compassionate Care in Bromley at Florence Nursing Home
When you're looking for specialist care in Bromley, Florence Nursing Home provides residential support for people with dementia, mental health conditions, and physical disabilities. They welcome both younger adults under 65 and older residents who need focused nursing care. The home sits in a residential area with good transport links to central London.
Who they care for
The team provides specialist nursing care for people living with dementia and various mental health conditions. They're equipped to support residents with physical disabilities and complex health needs, accepting both younger adults and those over 65.
For residents with dementia, the nursing team works to create a supportive environment that helps manage the challenges of memory loss. They adapt their approach to each person's specific needs and stage of dementia.
The home & environment
The home maintains clean, well-kept premises throughout the building. Several visitors have commented on the food, with some residents who'd been reluctant eaters finding meals they enjoyed.
“If you're considering Florence for someone you love, visiting in person will give you the clearest picture of whether it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
