Folkestone Care Centre
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds110
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2022-09-17
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The home maintains clean premises and pleasant bedrooms. Some residents have settled well, with families noting that staff can be attentive to individual needs in day-to-day situations.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2022-09-17
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the July 2022 inspection. The home is registered for nursing care and treatment of disease, disorder, or injury, which requires qualified nursing staff and clinical governance processes. The published findings do not include specific detail about care plan review frequency, dementia training content, food quality observations, or GP access arrangements. The 2023 data review found no reason to change the rating.Is this home caring?
The Caring domain was rated Good at the July 2022 inspection. This domain covers staff warmth, dignity, respect, and how staff respond to distress. The published findings do not include specific inspector observations of staff interactions, descriptions of how staff addressed residents by name, or accounts of how distress was managed. No resident or relative quotes are included in the published text. The 2023 review found no evidence requiring reassessment.Is the home responsive?
The Responsive domain was rated Good at the July 2022 inspection. This domain covers activities, individual engagement, end-of-life planning, and how well the home responds to changing needs. The home cares for a wide range of people including those with dementia, physical disabilities, and sensory impairment, each of whom will have different activity needs. The published findings do not include specific detail about the activity programme, one-to-one engagement provision, or how end-of-life care is planned and communicated to families.Is the home well-led?
The Well-led domain was rated Good at the July 2022 inspection, again an improvement from the previous rating. The registered manager is named and has held both the registered manager and nominated individual roles. The home is run by Opus Care Limited. The published findings do not include specific detail about management visibility, how staff are supported to raise concerns, or what governance systems are in place. The 2023 data review found no cause to reassess the rating.
Source: CQC inspection report →
What the evidence base says
The home cares for people with physical disabilities, sensory impairments and dementia. They accept both younger adults under 65 and older residents. For those living with dementia, the home provides specialist care as part of its nursing service. The team works with residents who have varying levels of cognitive and physical needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Folkestone Care Centre scores 71 out of 100, reflecting a home that has made genuine progress from a previous Requires Improvement rating to a Good across all five inspection domains. The score is constrained by the limited specific detail available in the published findings, which means families will need to ask direct questions on a visit to build a fuller picture.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
The home maintains clean premises and pleasant bedrooms. Some residents have settled well, with families noting that staff can be attentive to individual needs in day-to-day situations.
What inspectors have recorded
Staff have been described as caring by some families, particularly during difficult times like visiting restrictions. However, other accounts suggest inconsistencies in how care plans are implemented and communicated between management and floor staff.
How it sits against good practice
If you're considering Folkestone Care Centre, it's worth discussing their approach to dietary requirements and care plan implementation during your visit.
Worth a visit
Folkestone Care Centre, a 110-bed nursing home on Shorncliffe Road in Folkestone, was rated Good at its most recent inspection carried out in July 2022, with the report published in September 2022. Importantly, this represents an improvement from a previous Requires Improvement rating, and all five inspection domains, including safety, staffing, care, activities, and leadership, were rated Good. A further review of available data in July 2023 found no reason to reassess that rating. The home cares for people over and under 65, including those living with dementia, physical disabilities, and sensory impairment. The main uncertainty here is the level of published detail. The inspection report text shared contains very limited specific observations, quotes, or evidence about daily life inside the home, which means it is not possible to independently verify the quality of individual interactions, staffing arrangements at night, or activity provision. Before deciding, visit in person, ask to speak with the registered manager by name, observe how staff interact with your parent in corridors and communal spaces, and ask specifically how the home has changed since its previous Requires Improvement rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Folkestone Care Centre measures up against the other homes you’re considering. Free account.
In Their Own Words
How Folkestone Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Care home in coastal Folkestone with nursing and dementia support
Folkestone – Expert Care in Folkestone
Folkestone Care Centre sits in this seaside town, providing nursing care for people with various needs including dementia and physical disabilities. The home accepts both younger and older adults who need residential support. Some families have found the staff caring and the environment clean, though experiences with care delivery have varied.
Who they care for
The home cares for people with physical disabilities, sensory impairments and dementia. They accept both younger adults under 65 and older residents.
For those living with dementia, the home provides specialist care as part of its nursing service. The team works with residents who have varying levels of cognitive and physical needs.
“If you're considering Folkestone Care Centre, it's worth discussing their approach to dietary requirements and care plan implementation during your visit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Folkestone Care Centre scores 71 out of 100, reflecting a home that has made genuine progress from a previous Requires Improvement rating to a Good across all five inspection domains. The score is constrained by the limited specific detail available in the published findings, which means families will need to ask direct questions on a visit to build a fuller picture.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
The home maintains clean premises and pleasant bedrooms. Some residents have settled well, with families noting that staff can be attentive to individual needs in day-to-day situations.
What inspectors have recorded
Staff have been described as caring by some families, particularly during difficult times like visiting restrictions. However, other accounts suggest inconsistencies in how care plans are implemented and communicated between management and floor staff.
How it sits against good practice
If you're considering Folkestone Care Centre, it's worth discussing their approach to dietary requirements and care plan implementation during your visit.
Worth a visit
Folkestone Care Centre, a 110-bed nursing home on Shorncliffe Road in Folkestone, was rated Good at its most recent inspection carried out in July 2022, with the report published in September 2022. Importantly, this represents an improvement from a previous Requires Improvement rating, and all five inspection domains, including safety, staffing, care, activities, and leadership, were rated Good. A further review of available data in July 2023 found no reason to reassess that rating. The home cares for people over and under 65, including those living with dementia, physical disabilities, and sensory impairment. The main uncertainty here is the level of published detail. The inspection report text shared contains very limited specific observations, quotes, or evidence about daily life inside the home, which means it is not possible to independently verify the quality of individual interactions, staffing arrangements at night, or activity provision. Before deciding, visit in person, ask to speak with the registered manager by name, observe how staff interact with your parent in corridors and communal spaces, and ask specifically how the home has changed since its previous Requires Improvement rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Folkestone Care Centre measures up against the other homes you’re considering. Free account.
In Their Own Words
How Folkestone Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Care home in coastal Folkestone with nursing and dementia support
Folkestone – Expert Care in Folkestone
Folkestone Care Centre sits in this seaside town, providing nursing care for people with various needs including dementia and physical disabilities. The home accepts both younger and older adults who need residential support. Some families have found the staff caring and the environment clean, though experiences with care delivery have varied.
Who they care for
The home cares for people with physical disabilities, sensory impairments and dementia. They accept both younger adults under 65 and older residents.
For those living with dementia, the home provides specialist care as part of its nursing service. The team works with residents who have varying levels of cognitive and physical needs.
Management & ethos
Staff have been described as caring by some families, particularly during difficult times like visiting restrictions. However, other accounts suggest inconsistencies in how care plans are implemented and communicated between management and floor staff.
The home & environment
Food quality has received positive mentions from some families. The home provides meals as part of its residential service, though experiences with dietary management have been mixed.
“If you're considering Folkestone Care Centre, it's worth discussing their approach to dietary requirements and care plan implementation during your visit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
