Dementia Care Home

Framland

Naldertown, Wantage, Oxfordshire, OX12 9DL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds23
  • SpecialismsCaring for adults over 65 yrs, Dementia, Learning disabilities
  • Last inspected2018-02-13

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The way families talk about feeling included here stands out. There's something about the atmosphere that makes relatives feel they're still very much part of their loved one's daily life.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2018-02-13

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2022 inspection. The published report does not include specific observations about staffing ratios, medicines management, falls records, or infection control practices. A review in July 2023 found no evidence to change this rating. Beyond the overall grade, no detailed findings are available in the published text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2022 inspection. The published text does not describe the content of care plans, the frequency of GP or healthcare professional visits, dementia training provision, or how food quality and choice are managed. No specific observations or examples are recorded in the published findings.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2022 inspection. The published report includes no inspector observations of staff interactions, no descriptions of how dignity and privacy are maintained, and no direct quotes from residents or relatives about how they feel treated. The Good grade stands without supporting narrative in the publicly available text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the February 2022 inspection. The published text does not describe the activities programme, how individual preferences are recorded, how the home supports people who cannot join group activities, or how end-of-life care is planned. No detail about daily life or individual engagement is available in the published findings.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the February 2022 inspection. A named registered manager, Mrs Maraya Lee Rabuka, and a nominated individual, Mrs Maureen Mary Sim, are recorded as being in post. The home is operated by Pilgrims' Friend Society. The published text does not describe the management culture, governance processes, staff supervision arrangements, or how the home learns from incidents and complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Framland provides specialist support for people living with dementia and learning disabilities. They also care for adults over 65. For families navigating dementia care, finding somewhere that genuinely welcomes your continued involvement can make such a difference. The family-centred approach here could be particularly valuable when someone's world is changing. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Framland holds a Good rating across all five domains, which is a positive baseline, but the published inspection text contains very limited specific detail, observations, or direct testimony to support higher scores in any theme.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

The way families talk about feeling included here stands out. There's something about the atmosphere that makes relatives feel they're still very much part of their loved one's daily life.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're looking for somewhere in Wantage that sees families as partners in care, Framland might be worth exploring.

DCC Recommendation

Worth a visit

Framland, in Wantage, was rated Good across all five inspection domains at its last inspection in February 2022. The home is run by Pilgrims' Friend Society, a named registered manager is in post, and a desk-based review in July 2023 found nothing to suggest the rating should change. The home specialises in care for adults over 65, dementia, and learning disabilities, and has 23 beds. The main limitation of this report is that the published inspection findings contain very little specific detail: no inspector observations of staff interactions, no direct quotes from residents or relatives, and no descriptions of daily life inside the home. A Good rating is meaningful, but it tells you the baseline rather than the texture of daily care. Before making a decision, visit in person, ask to see last month's staffing rotas (noting permanent versus agency cover and night shift numbers), and spend time in a communal area observing how staff speak to and respond to the people who live there.

The three questions to ask when you visit

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In Their Own Words

How Framland describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Framland says about itself

Families feel genuinely included in life at this Wantage care home

Framland – Expert Care in Wantage

When families describe a care home as having a truly family-centred approach, it speaks volumes about the culture they've created. Framland in Wantage seems to understand that caring for someone means embracing their whole family too. This South East care home welcomes visitors not just as guests, but as part of their community.

Care & specialisms

Who they care for

    Framland provides specialist support for people living with dementia and learning disabilities. They also care for adults over 65.

    How they describe their dementia care

    For families navigating dementia care, finding somewhere that genuinely welcomes your continued involvement can make such a difference. The family-centred approach here could be particularly valuable when someone's world is changing.

    “If you're looking for somewhere in Wantage that sees families as partners in care, Framland might be worth exploring.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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