Brunelcare's Glastonbury Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds64
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-01-17
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about the real kindness shown here, with staff who treat visitors like guests and residents like individuals. There's a relaxed atmosphere where personal routines are respected rather than overruled, and residents can make their own choices about their day.
The eight family priority themes
- Staff warmth82
- Compassion & dignity90
- Cleanliness65
- Activities & engagement68
- Food quality60
- Healthcare70
- Management & leadership72
- Resident happiness75
What inspectors found
Inspected 2019-01-17
Is this home safe?
Is the care effective?
The home was rated Good for effective at the December 2018 inspection. This indicates that care planning, staff training, and healthcare access met the required standard. The published summary does not describe how often care plans are reviewed, whether families are included in those reviews, what dementia-specific training staff receive, or how GP and specialist access is arranged. These details are not available from the published text alone.Is this home caring?
The home received an Outstanding rating for caring at the December 2018 inspection. This is the highest grade inspectors can award and is given only when there is specific, compelling evidence of warmth, dignity, and respect in everyday interactions. The published summary does not reproduce the detailed inspection observations that led to this rating, but the grade itself is a strong signal. Outstanding for caring is awarded to fewer than one in ten care homes inspected nationally.Is the home responsive?
The home was rated Good for responsive at the December 2018 inspection. This indicates that the home was meeting individual needs, handling complaints appropriately, and providing activities at the time of inspection. The published summary does not describe the specific activities available, whether one-to-one engagement is provided for residents who cannot join group activities, or how end-of-life wishes are recorded. These details are absent from the published text.Is the home well-led?
The home was rated Good for well-led at the December 2018 inspection. The registered manager at the time of the most recent published information is Mrs Nisha Binumon, with Miss Christina Mary Rees named as nominated individual alongside Mr Edwin Jose. The published text does not describe the manager's tenure, how long key staff have been in post, or how the home handles complaints and incidents. The monitoring review in July 2023 found no concerns, but involved no physical visit.
Source: CQC inspection report →
What the evidence base says
The home cares for adults over 65 and under 65, with particular experience in dementia care. The home has a standardised room layout that works well for residents with dementia, making it easier to navigate and feel settled. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Outstanding rating for caring lifts the overall score, reflecting strong evidence of warmth and dignity. Several themes including food, cleanliness, and activities score in the mid-range because the published inspection text does not provide specific detail on them.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about the real kindness shown here, with staff who treat visitors like guests and residents like individuals. There's a relaxed atmosphere where personal routines are respected rather than overruled, and residents can make their own choices about their day.
What inspectors have recorded
Staff here seem to understand that good care means knowing when to step in and when to step back. They support residents to do things for themselves wherever possible, and families appreciate the thoughtful approach to maintaining dignity.
How it sits against good practice
If you're looking for somewhere that puts people before polish, this could be worth exploring.
Worth a visit
Glastonbury Care Home on Pike Close in Glastonbury was rated Good overall at its inspection in December 2018, with an Outstanding rating for caring. That Outstanding caring rating places this home in a small minority of care homes nationally, and it is the single most important finding for families choosing a dementia care placement. The home is run by Brunelcare and provides nursing care for up to 64 people, including those living with dementia. The main limitation of this report is its age. The inspection took place in December 2018, and while a monitoring review in July 2023 found no evidence requiring reassessment, that review was desk-based and did not involve inspectors visiting the home. A great deal can change in a care home over five years, including the manager, the staff team, and the culture. On your visit, ask to meet the current registered manager Mrs Nisha Binumon, find out how long the permanent care staff have been in post, and ask specifically what happens on the dementia unit after 8pm in terms of staffing numbers.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Brunelcare's Glastonbury Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Brunelcare's Glastonbury Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness and dignity matter more than fancy décor
Compassionate Care in Glastonbury at Glastonbury Care Home
Some places get the important things right, and Glastonbury Care Home focuses on what truly counts — treating each resident with genuine warmth and respect. This care home in Glastonbury puts dignity and choice at the heart of daily life, letting residents maintain their independence while receiving thoughtful support.
Who they care for
The home cares for adults over 65 and under 65, with particular experience in dementia care.
The home has a standardised room layout that works well for residents with dementia, making it easier to navigate and feel settled.
“If you're looking for somewhere that puts people before polish, this could be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Outstanding rating for caring lifts the overall score, reflecting strong evidence of warmth and dignity. Several themes including food, cleanliness, and activities score in the mid-range because the published inspection text does not provide specific detail on them.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about the real kindness shown here, with staff who treat visitors like guests and residents like individuals. There's a relaxed atmosphere where personal routines are respected rather than overruled, and residents can make their own choices about their day.
What inspectors have recorded
Staff here seem to understand that good care means knowing when to step in and when to step back. They support residents to do things for themselves wherever possible, and families appreciate the thoughtful approach to maintaining dignity.
How it sits against good practice
If you're looking for somewhere that puts people before polish, this could be worth exploring.
Worth a visit
Glastonbury Care Home on Pike Close in Glastonbury was rated Good overall at its inspection in December 2018, with an Outstanding rating for caring. That Outstanding caring rating places this home in a small minority of care homes nationally, and it is the single most important finding for families choosing a dementia care placement. The home is run by Brunelcare and provides nursing care for up to 64 people, including those living with dementia. The main limitation of this report is its age. The inspection took place in December 2018, and while a monitoring review in July 2023 found no evidence requiring reassessment, that review was desk-based and did not involve inspectors visiting the home. A great deal can change in a care home over five years, including the manager, the staff team, and the culture. On your visit, ask to meet the current registered manager Mrs Nisha Binumon, find out how long the permanent care staff have been in post, and ask specifically what happens on the dementia unit after 8pm in terms of staffing numbers.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Brunelcare's Glastonbury Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Brunelcare's Glastonbury Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness and dignity matter more than fancy décor
Compassionate Care in Glastonbury at Glastonbury Care Home
Some places get the important things right, and Glastonbury Care Home focuses on what truly counts — treating each resident with genuine warmth and respect. This care home in Glastonbury puts dignity and choice at the heart of daily life, letting residents maintain their independence while receiving thoughtful support.
Who they care for
The home cares for adults over 65 and under 65, with particular experience in dementia care.
The home has a standardised room layout that works well for residents with dementia, making it easier to navigate and feel settled.
Management & ethos
Staff here seem to understand that good care means knowing when to step in and when to step back. They support residents to do things for themselves wherever possible, and families appreciate the thoughtful approach to maintaining dignity.
The home & environment
Fresh meals are prepared daily in the home's own kitchen, and the spaces are kept spotlessly clean. While the building itself feels tired in places, there are gardens where residents can relax, and regular activities like games and film afternoons keep everyone engaged.
“If you're looking for somewhere that puts people before polish, this could be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
