Health and Independent Living Support
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds64
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2019-11-13
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families often mention how approachable the staff are here, from the management team to the care assistants. Several people have watched their relatives gain weight, become more mobile, and grow in confidence after moving in. The regular activities and trips seem to give residents something to look forward to each day.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement68
- Food quality68
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2019-11-13
Is this home safe?
Is the care effective?
The Effective domain was rated Good. This domain covers training, care planning, healthcare access, nutritional support, and whether care reflects what each person actually needs. No specific detail is published about dementia training content, care plan quality, GP access arrangements, or how food and nutrition are managed for people with dementia. The rating indicates inspectors were satisfied with the overall standard at the time of the inspection.Is this home caring?
The Caring domain was rated Good. This covers how staff treat the people in their care, whether dignity and privacy are respected, whether people feel heard, and whether staff interactions are warm and unhurried. The published summary contains no direct quotes from residents or relatives and no specific inspector observations of staff behaviour. A Good rating indicates the overall standard met inspection expectations at the time of the visit.Is the home responsive?
The Responsive domain was rated Good. This covers whether people have a life in the home, including meaningful activities, individual engagement, and whether the home responds to each person as an individual rather than treating everyone the same. The published summary contains no description of specific activities, no mention of one-to-one engagement for people at more advanced stages of dementia, and no information about how end-of-life preferences are recorded and honoured.Is the home well-led?
The Well-led domain was rated Good. A named registered manager and a nominated individual were recorded at the time of the inspection. The home improved from a previous Requires Improvement rating to Good across all five domains, which is a significant achievement and suggests the leadership team responded effectively to earlier concerns. The published summary does not describe the manager's tenure, staff culture, how the home uses feedback, or how it handles complaints and incidents.
Source: CQC inspection report →
What the evidence base says
The team here supports adults both under and over 65, with particular experience in physical disabilities and dementia care. This mix of specialisms means they understand how different conditions affect people at different life stages. The home has a dedicated dementia unit. While many residents thrive with the activities and social atmosphere, families should discuss specific care approaches during their visit, as some have found standards can vary between different staff shifts. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Greenacres scored 73 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from a previous Requires Improvement rating. The score sits in the mid-range because the published inspection report contains limited specific detail, direct observations, or resident and family testimony to support the headline ratings.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families often mention how approachable the staff are here, from the management team to the care assistants. Several people have watched their relatives gain weight, become more mobile, and grow in confidence after moving in. The regular activities and trips seem to give residents something to look forward to each day.
What inspectors have recorded
How it sits against good practice
Sometimes the best way to understand a care home is to see it for yourself — the atmosphere tells you things a website never could.
Worth a visit
Greenacres, on Huddersfield Road in Holmfirth, was rated Good across all five inspection domains at its October 2019 inspection. Critically, this represented a genuine improvement from a previous Requires Improvement rating, which suggests the leadership team identified problems and addressed them. The home is registered for 64 beds and specialises in dementia care and care for adults over 65. A named registered manager and a nominated individual were in place at the time of inspection. The main limitation of this report is its brevity. The published findings provide ratings but very little supporting detail, so it is not possible to confirm the quality of specific aspects of care such as activity provision, staffing ratios, or how families are kept informed. Because the inspection took place in October 2019, it is now significantly out of date and conditions may have changed considerably. Visit the home, ask to see the most recent staffing rota for a typical week (including nights), and ask the manager what has changed since the 2019 inspection and what the home's current priorities are.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Health and Independent Living Support measures up against the other homes you’re considering. Free account.
In Their Own Words
How Health and Independent Living Support describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where community spirit meets dedicated care for every stage of life
Greenacres – Your Trusted residential home
Finding the right care home means looking beyond the basics to discover somewhere that truly understands what matters. Greenacres in East Hatfield brings together experienced support for different needs, whether that's helping younger adults with physical disabilities or providing specialized dementia care. This established home creates connections that count, with staff who know that good care starts with really seeing each person.
Who they care for
The team here supports adults both under and over 65, with particular experience in physical disabilities and dementia care. This mix of specialisms means they understand how different conditions affect people at different life stages.
The home has a dedicated dementia unit. While many residents thrive with the activities and social atmosphere, families should discuss specific care approaches during their visit, as some have found standards can vary between different staff shifts.
“Sometimes the best way to understand a care home is to see it for yourself — the atmosphere tells you things a website never could.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Greenacres scored 73 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from a previous Requires Improvement rating. The score sits in the mid-range because the published inspection report contains limited specific detail, direct observations, or resident and family testimony to support the headline ratings.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families often mention how approachable the staff are here, from the management team to the care assistants. Several people have watched their relatives gain weight, become more mobile, and grow in confidence after moving in. The regular activities and trips seem to give residents something to look forward to each day.
What inspectors have recorded
How it sits against good practice
Sometimes the best way to understand a care home is to see it for yourself — the atmosphere tells you things a website never could.
Worth a visit
Greenacres, on Huddersfield Road in Holmfirth, was rated Good across all five inspection domains at its October 2019 inspection. Critically, this represented a genuine improvement from a previous Requires Improvement rating, which suggests the leadership team identified problems and addressed them. The home is registered for 64 beds and specialises in dementia care and care for adults over 65. A named registered manager and a nominated individual were in place at the time of inspection. The main limitation of this report is its brevity. The published findings provide ratings but very little supporting detail, so it is not possible to confirm the quality of specific aspects of care such as activity provision, staffing ratios, or how families are kept informed. Because the inspection took place in October 2019, it is now significantly out of date and conditions may have changed considerably. Visit the home, ask to see the most recent staffing rota for a typical week (including nights), and ask the manager what has changed since the 2019 inspection and what the home's current priorities are.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Health and Independent Living Support measures up against the other homes you’re considering. Free account.
In Their Own Words
How Health and Independent Living Support describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where community spirit meets dedicated care for every stage of life
Greenacres – Your Trusted residential home
Finding the right care home means looking beyond the basics to discover somewhere that truly understands what matters. Greenacres in East Hatfield brings together experienced support for different needs, whether that's helping younger adults with physical disabilities or providing specialized dementia care. This established home creates connections that count, with staff who know that good care starts with really seeing each person.
Who they care for
The team here supports adults both under and over 65, with particular experience in physical disabilities and dementia care. This mix of specialisms means they understand how different conditions affect people at different life stages.
The home has a dedicated dementia unit. While many residents thrive with the activities and social atmosphere, families should discuss specific care approaches during their visit, as some have found standards can vary between different staff shifts.
“Sometimes the best way to understand a care home is to see it for yourself — the atmosphere tells you things a website never could.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
