Greenmantle Care Home Ltd
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds15
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2020-09-25
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
There's a peacefulness about Greenmantle that families notice straight away. Staff show real warmth in their daily interactions, and relatives describe feeling genuinely supported during visits. The home runs smoothly without any sense of chaos, even with multiple residents who have different needs.
The eight family priority themes
- Staff warmth65
- Compassion & dignity65
- Cleanliness65
- Activities & engagement55
- Food quality55
- Healthcare60
- Management & leadership72
- Resident happiness60
What inspectors found
Inspected 2020-09-25
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at the September 2020 inspection, having moved up from Requires Improvement. This domain covers training, care planning, healthcare access, and food. No specific detail about any of these areas is recorded in the published inspection text. The home holds a dementia specialism, but there is no published information about what dementia-specific training staff receive or how care plans are constructed.Is this home caring?
The home was rated Good for caring at the September 2020 inspection, an improvement on the previous Requires Improvement rating. This domain is the one most closely linked to what families care about most: staff warmth and compassion. No inspector observations, resident testimony, or relative feedback are recorded in the published text for this home. There are no descriptions of how staff interact with residents or how dignity and privacy are maintained., The home was rated Good for caring at the September 2020 inspection, an improvement on the previous Requires Improvement rating. This domain is the one most closely linked to what families care about most: staff warmth and compassion. No inspector observations, resident testimony, or relative feedback are recorded in the published text for this home. There are no descriptions of how staff interact with residents or how dignity and privacy are maintained.Is the home responsive?
The home was rated Good for responsiveness at the September 2020 inspection, improving from Requires Improvement. Responsiveness covers activities, individual engagement, and how the home adapts to each person's changing needs, including at the end of life. No specific detail about the activities programme, individual engagement, or end-of-life care is recorded in the published inspection text., The home was rated Good for responsiveness at the September 2020 inspection, improving from Requires Improvement. Responsiveness covers activities, individual engagement, and how the home adapts to each person's changing needs, including at the end of life. No specific detail about the activities programme, individual engagement, or end-of-life care is recorded in the published inspection text.Is the home well-led?
The home was rated Good for leadership at the September 2020 inspection, having previously been rated Requires Improvement. The registered manager, Mrs Rokeya Hussain, is also the nominated individual, meaning she holds both day-to-day operational responsibility and the formal accountability role. This is a small home with 15 beds, so the manager's presence and stability are particularly important. No detail about management culture, staff support, governance systems, or family communication is recorded in the published text., The home was rated Good for leadership at the September 2020 inspection, having previously been rated Requires Improvement. The registered manager, Mrs Rokeya Hussain, is also the nominated individual, meaning she holds both day-to-day operational responsibility and the formal accountability role. This is a small home with 15 beds, so the manager's presence and stability are particularly important. No detail about management culture, staff support, governance systems, or family communication is recorded in the published text.
Source: CQC inspection report →
What the evidence base says
Greenmantle specialises in caring for adults over 65, with particular expertise in dementia care. They also welcome younger adults who need residential support. The team here understands how dementia affects each person differently. They're skilled at adapting care as needs change and work closely with healthcare professionals to manage medication effectively. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Greenmantle Care Home Limited improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection text contains very little specific detail, so most scores sit in the mid-range reflecting a positive but evidence-thin picture.
Homes in London typically score 68–82.The three-lens summary
What families tell us
There's a peacefulness about Greenmantle that families notice straight away. Staff show real warmth in their daily interactions, and relatives describe feeling genuinely supported during visits. The home runs smoothly without any sense of chaos, even with multiple residents who have different needs.
What inspectors have recorded
The management team at Greenmantle takes a hands-on approach that makes a real difference. They'll accompany residents to hospital appointments, work closely with doctors on medication plans, and stay in touch with families even after their loved one has passed. You'll find senior staff are approachable and available when you need them.
How it sits against good practice
If you'd like to see Greenmantle for yourself, the team would be happy to show you around and talk about your family's needs.
Worth a visit
Greenmantle Care Home Limited, on Mornington Road in Woodford Green, was rated Good across all five inspection domains at its last inspection in September 2020. This is a meaningful result because the home had previously been rated Requires Improvement, meaning inspectors found genuine, demonstrable progress. The home is small, with 15 beds, and is registered to care for people with dementia as well as older and younger adults. A monitoring review in July 2023 found no evidence to change the rating. The main limitation here is that the published inspection text is very brief and contains almost no specific detail about what inspectors actually observed. There are no quotes from residents or relatives, no descriptions of staff interactions, no detail about food, activities, staffing levels, or the physical environment. A Good rating is a positive starting point, but it tells you very little on its own about whether this home would suit your parent specifically. Before making a decision, visit in person, ask to see last week's actual staffing rota (not just the template), and ask the manager to describe what a typical day looks like for someone with dementia living there.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Greenmantle Care Home Ltd measures up against the other homes you’re considering. Free account.
In Their Own Words
How Greenmantle Care Home Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets expertise in dementia care
Greenmantle Care Home Limited – Expert Care in Woodford Green
When you're looking for somewhere that truly understands dementia, Greenmantle Care Home in Woodford Green stands out. Families talk about the calm atmosphere here and how staff seem to know exactly what each person needs. It's the kind of place where senior staff will sit down with you, answer your questions, and help you through those difficult early days.
Who they care for
Greenmantle specialises in caring for adults over 65, with particular expertise in dementia care. They also welcome younger adults who need residential support.
The team here understands how dementia affects each person differently. They're skilled at adapting care as needs change and work closely with healthcare professionals to manage medication effectively.
“If you'd like to see Greenmantle for yourself, the team would be happy to show you around and talk about your family's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Greenmantle Care Home Limited improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection text contains very little specific detail, so most scores sit in the mid-range reflecting a positive but evidence-thin picture.
Homes in London typically score 68–82.The three-lens summary
What families tell us
There's a peacefulness about Greenmantle that families notice straight away. Staff show real warmth in their daily interactions, and relatives describe feeling genuinely supported during visits. The home runs smoothly without any sense of chaos, even with multiple residents who have different needs.
What inspectors have recorded
The management team at Greenmantle takes a hands-on approach that makes a real difference. They'll accompany residents to hospital appointments, work closely with doctors on medication plans, and stay in touch with families even after their loved one has passed. You'll find senior staff are approachable and available when you need them.
How it sits against good practice
If you'd like to see Greenmantle for yourself, the team would be happy to show you around and talk about your family's needs.
Worth a visit
Greenmantle Care Home Limited, on Mornington Road in Woodford Green, was rated Good across all five inspection domains at its last inspection in September 2020. This is a meaningful result because the home had previously been rated Requires Improvement, meaning inspectors found genuine, demonstrable progress. The home is small, with 15 beds, and is registered to care for people with dementia as well as older and younger adults. A monitoring review in July 2023 found no evidence to change the rating. The main limitation here is that the published inspection text is very brief and contains almost no specific detail about what inspectors actually observed. There are no quotes from residents or relatives, no descriptions of staff interactions, no detail about food, activities, staffing levels, or the physical environment. A Good rating is a positive starting point, but it tells you very little on its own about whether this home would suit your parent specifically. Before making a decision, visit in person, ask to see last week's actual staffing rota (not just the template), and ask the manager to describe what a typical day looks like for someone with dementia living there.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Greenmantle Care Home Ltd measures up against the other homes you’re considering. Free account.
In Their Own Words
How Greenmantle Care Home Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets expertise in dementia care
Greenmantle Care Home Limited – Expert Care in Woodford Green
When you're looking for somewhere that truly understands dementia, Greenmantle Care Home in Woodford Green stands out. Families talk about the calm atmosphere here and how staff seem to know exactly what each person needs. It's the kind of place where senior staff will sit down with you, answer your questions, and help you through those difficult early days.
Who they care for
Greenmantle specialises in caring for adults over 65, with particular expertise in dementia care. They also welcome younger adults who need residential support.
The team here understands how dementia affects each person differently. They're skilled at adapting care as needs change and work closely with healthcare professionals to manage medication effectively.
Management & ethos
The management team at Greenmantle takes a hands-on approach that makes a real difference. They'll accompany residents to hospital appointments, work closely with doctors on medication plans, and stay in touch with families even after their loved one has passed. You'll find senior staff are approachable and available when you need them.
“If you'd like to see Greenmantle for yourself, the team would be happy to show you around and talk about your family's needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
