Halden Heights Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds101
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2019-10-12
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement68
- Food quality68
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2019-10-12
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the August 2019 inspection. The published summary does not describe the content of dementia training, how care plans are structured, how frequently they are reviewed, or how the home coordinates healthcare with GPs and other professionals. The Good rating indicates that inspectors considered training, care planning, and healthcare arrangements to be satisfactory at the time of the visit. No specific examples, resident testimony, or record reviews are described in the available text. Food quality and dietary support are not mentioned.Is this home caring?
The Caring domain was rated Good at the August 2019 inspection. The published summary includes no specific inspector observations about staff manner, dignity practices, use of preferred names, or how staff support people living with dementia who become distressed. The Good rating indicates inspectors were satisfied with the quality of caring interactions at the time of the visit. No quotes from residents or relatives are available in the published text. Independence and privacy are not specifically described.Is the home responsive?
The Responsive domain was rated Good at the August 2019 inspection. The published summary does not describe the activities programme, individual engagement for people who cannot join group activities, how the home responds to changing needs, or how complaints are handled. The Good rating indicates inspectors were satisfied with responsiveness to individual need at the time of the visit. No specific examples of tailored activities or resident feedback mechanisms are described. End-of-life planning is not mentioned in the available text.Is the home well-led?
The Well-led domain was rated Good at the August 2019 inspection. The registered manager is named as Mrs Daisy Delgado, and the nominated individual is Mrs Katie Rose Wordley. The published summary does not describe the manager's visibility on the floor, how staff are supported to raise concerns, how the home monitors quality, or how families are kept informed. The Good rating indicates inspectors considered governance and leadership satisfactory at the time of the visit. The inspection is now over five years old, which means leadership continuity since that date is unknown from the published information.
Source: CQC inspection report →
What the evidence base says
The home cares for adults over 65 and has experience supporting people with dementia. They can arrange assessments for prospective residents, including hospital visits when needed. Staff at Halden Heights support residents living with dementia. The home's peaceful setting and secure outdoor areas provide space for residents to spend time outside when weather permits. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Halden Heights Care Community holds a Good rating across all five inspection domains, but the published report contains very limited specific detail, so scores reflect confirmed ratings rather than observed evidence. Families should visit in person and ask direct questions to fill the gaps this inspection report leaves open.
Homes in South East typically score 68–82.Worth a visit
Halden Heights Care Community, on Ashford Road in Ashford, was rated Good across all five inspection domains at its last inspection in August 2019. A monitoring review in July 2023 found no evidence that required the rating to be reassessed, so the Good rating remains current. The home is registered to care for up to 101 people, including adults over 65 and people living with dementia, and has a named registered manager in post. The main limitation here is that the published inspection report contains very little specific detail about what life inside this home actually looks like day to day. There are no inspector observations about staff interactions, no quotes from residents or relatives, and no description of mealtimes, activities, or the physical environment. A Good rating is a meaningful baseline, but for a home of this size, with a specialist dementia remit, you need to see more than a headline. When you visit, ask to see last week's actual staffing rota (not the template), ask how many permanent staff work nights, and spend time watching how staff talk to your parent and whether people with dementia appear calm and engaged rather than simply seated.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Halden Heights Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Halden Heights Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care in peaceful Ashford surroundings
Halden Heights Care Community – Your Trusted nursing home
Halden Heights Care Community in Ashford provides residential care for older adults, including those living with dementia. The home sits in a quiet location with outdoor spaces and bright communal areas. If you're considering care options in the South East, visiting the home can help you get a feel for daily life there.
Who they care for
The home cares for adults over 65 and has experience supporting people with dementia. They can arrange assessments for prospective residents, including hospital visits when needed.
Staff at Halden Heights support residents living with dementia. The home's peaceful setting and secure outdoor areas provide space for residents to spend time outside when weather permits.
“Getting to know any care home takes time, and every family's needs are different.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Halden Heights Care Community holds a Good rating across all five inspection domains, but the published report contains very limited specific detail, so scores reflect confirmed ratings rather than observed evidence. Families should visit in person and ask direct questions to fill the gaps this inspection report leaves open.
Homes in South East typically score 68–82.Worth a visit
Halden Heights Care Community, on Ashford Road in Ashford, was rated Good across all five inspection domains at its last inspection in August 2019. A monitoring review in July 2023 found no evidence that required the rating to be reassessed, so the Good rating remains current. The home is registered to care for up to 101 people, including adults over 65 and people living with dementia, and has a named registered manager in post. The main limitation here is that the published inspection report contains very little specific detail about what life inside this home actually looks like day to day. There are no inspector observations about staff interactions, no quotes from residents or relatives, and no description of mealtimes, activities, or the physical environment. A Good rating is a meaningful baseline, but for a home of this size, with a specialist dementia remit, you need to see more than a headline. When you visit, ask to see last week's actual staffing rota (not the template), ask how many permanent staff work nights, and spend time watching how staff talk to your parent and whether people with dementia appear calm and engaged rather than simply seated.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Halden Heights Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Halden Heights Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care in peaceful Ashford surroundings
Halden Heights Care Community – Your Trusted nursing home
Halden Heights Care Community in Ashford provides residential care for older adults, including those living with dementia. The home sits in a quiet location with outdoor spaces and bright communal areas. If you're considering care options in the South East, visiting the home can help you get a feel for daily life there.
Who they care for
The home cares for adults over 65 and has experience supporting people with dementia. They can arrange assessments for prospective residents, including hospital visits when needed.
Staff at Halden Heights support residents living with dementia. The home's peaceful setting and secure outdoor areas provide space for residents to spend time outside when weather permits.
“Getting to know any care home takes time, and every family's needs are different.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
