Dementia Care Home

Hallmark Anisha Grange Luxury Care Home

Outwood Common Road, Billericay, Essex, CM11 2LE

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
81/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”78%

of reviewers answered yes

Good to know

  • Registered beds74
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2020-04-02

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families often mention that staff show genuine warmth and kindness in their daily interactions with residents. The activity programme offers variety, with staff encouraging participation while respecting when someone prefers quiet time.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement90
  • Food quality65
  • Healthcare68
  • Management & leadership88
  • Resident happiness78
Section 02

What inspectors found

Inspected 2020-04-02

  • Is this home safe?

    Good
    Inspectors rated the home Good for safety at the January 2020 inspection. A Good Safe rating means inspectors were satisfied that risks to residents were identified and managed, that staffing levels were adequate to meet people's needs, and that medicines were handled correctly. The home cares for people with dementia, physical disabilities, and sensory impairment, all of which require careful risk assessment and consistent staffing. The published summary does not provide specific detail about night staffing ratios, falls management, or agency staff use.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2020 inspection. This means inspectors were satisfied that staff had the training and knowledge to meet residents' needs, that care plans were in place and reflected individual requirements, and that people's health needs were monitored and addressed. Dementia is listed as a formal specialism of this home, so inspectors would have examined dementia-specific practice as part of their assessment. Specific detail about GP access frequency, dementia training content, or care plan review intervals is not available in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    Inspectors rated the Caring domain Good at the January 2020 inspection. A Good Caring rating confirms that inspectors observed or found evidence of staff treating residents with kindness, respect, and consideration for their dignity. The home supports people with dementia, physical disabilities, and sensory impairment, so caring practice covers a wide range of individual needs and communication styles. The published summary does not include specific inspector observations of staff interactions, resident quotes, or family accounts of the care culture.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    Inspectors awarded an Outstanding rating for Responsive, the highest possible grade, at the January 2020 inspection. This is awarded only when inspectors find strong, specific evidence that the home treats people as individuals and tailors its services to their personal histories, preferences, and needs, rather than applying a standard approach. This rating covers activities, engagement, individuality, and how the home supports people at the end of their lives. The home had improved to Outstanding in this domain from its previous inspection, which is a meaningful positive trajectory.
    Verified by inspector
  • Is the home well-led?

    Outstanding
    Inspectors awarded an Outstanding rating for Well-led at the January 2020 inspection, having previously rated this domain at a lower level. Outstanding in Well-led means inspectors found a clear, positive culture driven by visible and knowledgeable leadership, robust systems for monitoring quality and safety, and a staff team that feels supported and able to speak up. The registered manager is named in the published record, and a nominated individual is also identified, indicating a clear accountability structure. The home had improved to Outstanding in this domain since its previous inspection, which signals active rather than passive leadership.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for residents with dementia, physical disabilities and sensory impairments. They also care for adults under 65 who need residential support. For residents living with dementia, the home offers specialist care approaches. It's worth discussing their specific dementia care protocols and staffing arrangements during your visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

81/ 100

DCC Family Score

Hallmark Anisha Grange earned an Outstanding overall rating, driven by exceptional findings in how it responds to individual needs and how it is led. Scores in care, safety, and daily living are positive but carry less specific inspection detail, so some areas carry inherent uncertainty given the January 2020 inspection date.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families often mention that staff show genuine warmth and kindness in their daily interactions with residents. The activity programme offers variety, with staff encouraging participation while respecting when someone prefers quiet time.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Taking time to visit and ask detailed questions about care routines and staffing will help you get a fuller picture of what life here might be like.

DCC Recommendation

Worth a visit

Hallmark Anisha Grange, in Billericay, was rated Outstanding at its last inspection in January 2020, having improved from a previous Good rating. Inspectors awarded Outstanding in both Responsive and Well-led, meaning they found strong, specific evidence that the home tailors support to individual people and is run with clear accountability and a positive culture. Safe, Effective, and Caring were all rated Good, confirming solid foundations across safety, training, and the day-to-day kindness of staff. The main uncertainty here is time. This inspection was carried out in January 2020, more than five years ago, and while a review in July 2023 found no reason to change the rating, that review was a desk-based check rather than a fresh visit. Staff, management, and conditions inside a care home can change significantly over five years. Before making a decision, visit in person, ask to speak to the registered manager by name, and check how many of the current staff team were in post at the time of the inspection. Ask specifically about night staffing numbers and how much of the rota is covered by agency staff, as these are the two areas the published findings do not address.

The three questions to ask when you visit

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In Their Own Words

How Hallmark Anisha Grange Luxury Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Hallmark Anisha Grange Luxury Care Home says about itself

Finding the right balance between care quality and luxury facilities

Dedicated nursing home Support in Billericay

When you're looking at care options in Billericay, Anisha Grange presents itself as a luxury care home with modern facilities and specialist support. The home caters to residents with various needs, including dementia care and physical disabilities. While some families have found positive experiences here, it's worth taking time to understand what different aspects of care look like in practice.

Care & specialisms

Who they care for

    The home provides specialist support for residents with dementia, physical disabilities and sensory impairments. They also care for adults under 65 who need residential support.

    How they describe their dementia care

    For residents living with dementia, the home offers specialist care approaches. It's worth discussing their specific dementia care protocols and staffing arrangements during your visit.

    “Taking time to visit and ask detailed questions about care routines and staffing will help you get a fuller picture of what life here might be like.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

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    Digital Photoframe

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    Digital Calendar

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