Hartshead Manor
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds55
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2019-11-14
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Some families describe how staff greet residents by name and make visitors feel acknowledged. The home arranges regular activities and outings, including trips for religious observance and social events. Several people have mentioned seeing residents engaged in different activities throughout the day.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness65
- Activities & engagement55
- Food quality52
- Healthcare65
- Management & leadership42
- Resident happiness65
What inspectors found
Inspected 2019-11-14
Is this home safe?
Is the care effective?
Effective was rated Good at the January 2022 inspection, covering training, care planning, healthcare access, and nutrition. For a home that specialises in dementia and nursing care, this rating indicates inspectors found care plans to be in order and that staff were appropriately trained and supervised. The published summary does not include specific examples of dementia training content, GP access arrangements, or how food and hydration are monitored. A Good rating here is a positive baseline, but the level of detail available does not allow confident assessment of dementia-specific practice in particular.Is this home caring?
The Caring domain was rated Good at the January 2022 inspection. Inspectors use this domain to assess whether staff treat people with kindness, respect their dignity, support their independence, and involve them in decisions about their own care. A Good rating here is the most directly reassuring finding for a family choosing a home, as it reflects what inspectors actually observed in interactions during the visit. The published summary does not include specific quotes from residents or relatives, or specific examples of staff behaviour, which limits how precisely this finding can be translated into what daily life looks like for your parent.Is the home responsive?
Responsive was rated Good at the January 2022 inspection. This domain covers whether the home organises its care and activities around individual needs rather than institutional convenience, including meaningful activities, support for people with dementia to engage with daily life, and how complaints are handled. The published summary does not include specific examples of activities offered, individual engagement for people who cannot join groups, or how the home responds to changing needs. A Good rating is a positive finding, but the absence of published detail means it is not possible to assess how well activities are tailored to people with dementia in particular.Is the home well-led?
Well-led was rated Requires Improvement at the January 2022 inspection. This is the only domain that did not achieve a Good rating, and it is a significant concern because leadership quality shapes everything else in a care home: staff culture, how incidents are handled, whether families are kept informed, and whether problems are identified and fixed before they affect care. The home had previously been rated Requires Improvement overall, and while it improved across four domains, governance remained a weakness. The registered manager is Mrs Christine Anne Matthews, and the nominated individual is Ms Maria Kelly. The published inspection text does not detail the specific governance failures identified.
Source: CQC inspection report →
What the evidence base says
The home cares for adults over 65 and under 65 with varying needs, including physical disabilities. They provide specialist dementia support alongside general residential care. For residents with dementia, the home provides structured daily routines and appropriate activities. Staff show understanding of the specific challenges dementia brings to both residents and their families. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hartshead Manor scores in the mid-range overall, reflecting genuinely positive inspection findings across care, safety, and staffing, but held back by a Requires Improvement rating for leadership and governance, which is the area families should probe most carefully on a visit.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Some families describe how staff greet residents by name and make visitors feel acknowledged. The home arranges regular activities and outings, including trips for religious observance and social events. Several people have mentioned seeing residents engaged in different activities throughout the day.
What inspectors have recorded
Families have noted that staff respond promptly when residents use their call systems. Medication schedules appear well-managed, with families observing consistent timing of prescribed treatments. The home has shown flexibility with visiting times and accommodated virtual visits for distant relatives.
How it sits against good practice
Visiting Hartshead Manor yourself will help you understand if their approach fits what you're looking for.
Worth a visit
Hartshead Manor, at 817 Halifax Road, Cleckheaton, was rated Good overall at its most recent inspection in January 2022, having improved from a previous Requires Improvement rating. Inspectors found the home to be Good in Safe, Effective, Caring, and Responsive, which covers the areas families most commonly prioritise: staff kindness, safety, personalised care, and meaningful daily life. The improvement from a previous lower rating is a positive sign that the home has been able to identify problems and act on them. The significant caveat is that Well-led was rated Requires Improvement at the same inspection. Leadership and governance are the foundation on which everything else rests, and an outstanding caring culture can erode quickly if management oversight is weak. The published inspection text available here does not contain full narrative detail, so there are important gaps, including night staffing ratios, agency staff levels, food quality, and how the home communicates with families. Visit during the day, ideally at a mealtime, ask to speak with the registered manager, and request a copy of the most recent action plan produced in response to the Well-led concerns.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hartshead Manor measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hartshead Manor describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Traditional Yorkshire care with varied activities and flexible visiting
Hartshead Manor – Expert Care in Cleckheaton
Families considering Hartshead Manor in Cleckheaton often notice the well-kept gardens and clean facilities during their first visit. This care home supports residents with dementia and physical disabilities, offering both residential and specialised care. The home maintains flexible visiting arrangements, which many families find reassuring when staying connected matters most.
Who they care for
The home cares for adults over 65 and under 65 with varying needs, including physical disabilities. They provide specialist dementia support alongside general residential care.
For residents with dementia, the home provides structured daily routines and appropriate activities. Staff show understanding of the specific challenges dementia brings to both residents and their families.
“Visiting Hartshead Manor yourself will help you understand if their approach fits what you're looking for.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hartshead Manor scores in the mid-range overall, reflecting genuinely positive inspection findings across care, safety, and staffing, but held back by a Requires Improvement rating for leadership and governance, which is the area families should probe most carefully on a visit.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Some families describe how staff greet residents by name and make visitors feel acknowledged. The home arranges regular activities and outings, including trips for religious observance and social events. Several people have mentioned seeing residents engaged in different activities throughout the day.
What inspectors have recorded
Families have noted that staff respond promptly when residents use their call systems. Medication schedules appear well-managed, with families observing consistent timing of prescribed treatments. The home has shown flexibility with visiting times and accommodated virtual visits for distant relatives.
How it sits against good practice
Visiting Hartshead Manor yourself will help you understand if their approach fits what you're looking for.
Worth a visit
Hartshead Manor, at 817 Halifax Road, Cleckheaton, was rated Good overall at its most recent inspection in January 2022, having improved from a previous Requires Improvement rating. Inspectors found the home to be Good in Safe, Effective, Caring, and Responsive, which covers the areas families most commonly prioritise: staff kindness, safety, personalised care, and meaningful daily life. The improvement from a previous lower rating is a positive sign that the home has been able to identify problems and act on them. The significant caveat is that Well-led was rated Requires Improvement at the same inspection. Leadership and governance are the foundation on which everything else rests, and an outstanding caring culture can erode quickly if management oversight is weak. The published inspection text available here does not contain full narrative detail, so there are important gaps, including night staffing ratios, agency staff levels, food quality, and how the home communicates with families. Visit during the day, ideally at a mealtime, ask to speak with the registered manager, and request a copy of the most recent action plan produced in response to the Well-led concerns.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hartshead Manor measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hartshead Manor describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Traditional Yorkshire care with varied activities and flexible visiting
Hartshead Manor – Expert Care in Cleckheaton
Families considering Hartshead Manor in Cleckheaton often notice the well-kept gardens and clean facilities during their first visit. This care home supports residents with dementia and physical disabilities, offering both residential and specialised care. The home maintains flexible visiting arrangements, which many families find reassuring when staying connected matters most.
Who they care for
The home cares for adults over 65 and under 65 with varying needs, including physical disabilities. They provide specialist dementia support alongside general residential care.
For residents with dementia, the home provides structured daily routines and appropriate activities. Staff show understanding of the specific challenges dementia brings to both residents and their families.
Management & ethos
Families have noted that staff respond promptly when residents use their call systems. Medication schedules appear well-managed, with families observing consistent timing of prescribed treatments. The home has shown flexibility with visiting times and accommodated virtual visits for distant relatives.
The home & environment
The home keeps its facilities clean and residents well-presented, according to several family members. The gardens receive regular attention and provide pleasant outdoor space. Some families have commented on the general tidiness throughout the building.
“Visiting Hartshead Manor yourself will help you understand if their approach fits what you're looking for.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
