Dementia Care Home

Hatherleigh Nursing Home

Hawthorn Park, Okehampton, Devon, EX20 3GZ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff62 / 100

Staff warmth score

“Well Looked After”62%

of reviewers answered yes

Good to know

  • Registered beds53
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
  • Last inspected2023-05-11

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth62
  • Compassion & dignity62
  • Cleanliness62
  • Activities & engagement62
  • Food quality62
  • Healthcare62
  • Management & leadership62
  • Resident happiness62
Section 02

What inspectors found

Inspected 2023-05-11

  • Is this home safe?

    Not yet rated
    The official inspection assigned an overall Good rating to Hawthorn Park, but the individual Safe domain is listed as 'Not yet rated,' meaning no specific domain-level finding is publicly available for safety. The home is a 53-bed nursing service, which means it holds nursing registration and is expected to manage complex clinical needs including medications, falls, and infection control. No specific inspection evidence about night staffing numbers, agency staff usage, falls management, or safeguarding was available for this analysis. This does not mean concerns exist — it means they could not be verified from available data.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain is listed as 'Not yet rated' in the available inspection data, so no specific findings about training, care planning, healthcare access, or nutritional care could be verified for this report. Hawthorn Park is registered as a nursing home, meaning it is required to have registered nurses on duty and to meet a higher clinical threshold than a residential care home. The home's listed specialisms include dementia, which implies a duty to provide dementia-specific training and care planning. No inspection text was available to confirm whether these requirements translate into strong practice in reality.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain is listed as 'Not yet rated' in the available inspection data, so no direct observations of staff interactions, resident testimony about dignity, or specific findings about how staff treat your parent could be verified. The overall Good rating provides a broad positive signal, but it does not confirm what warmth and kindness look like day to day at Hawthorn Park. No quotes from residents or relatives recorded during the inspection were available. This is the domain that matters most to families — staff warmth and compassion together account for over 112 percentage points of weighting in our family review data — and it is the one that most requires a personal visit to assess.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain is listed as 'Not yet rated' in the available inspection data, so no specific findings about activities, individual engagement, or end-of-life care could be verified. Hawthorn Park's registration includes dementia as a specialism, which creates an expectation that the home goes beyond standard activity provision to offer engagement that is meaningful for people at different stages of the condition. No information was available about the activities programme, whether one-to-one engagement is provided, or how the home supports residents in the later stages of dementia. End-of-life planning arrangements could not be confirmed.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain is listed as 'Not yet rated' in the available inspection data, so no specific findings about management stability, governance, staff culture, or complaint-handling could be verified. The home has been inspected four times, suggesting continuity of regulatory engagement. An overall Good rating implies inspectors did not find systemic leadership failures, but the absence of a domain-level rating means no specific findings about the registered manager, staffing culture, or how the home responds to concerns are publicly available for this analysis.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home welcomes adults both under and over 65, with particular experience in dementia care and mental health support. This mixed-age approach means they're equipped to help with various care needs across different life stages. For those living with dementia, Hatherleigh Care Village provides specialized support tailored to individual needs. Their team understands the importance of maintaining personal identity and comfort throughout the dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Hawthorn Park holds an overall Good rating, which is a meaningful baseline — but because individual domain ratings are listed as 'Not yet rated' and the full inspection text was unavailable, every theme score reflects that Good headline without specific evidence to push any theme higher or flag concerns in any particular area.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Hawthorn Park is a registered nursing home in Okehampton rated Good overall at its last official inspection in May 2023. It has 53 beds and is registered to care for people living with dementia, mental health conditions, and both older and younger adults — a broad and clinically complex mix. A Good overall rating is a meaningful marker: it indicates inspectors did not find widespread failures in safety, care quality, or leadership. With four inspections on record, the service has a history of regulatory engagement. However, the full inspection report text was not available for this analysis, and every individual domain is listed as 'Not yet rated,' which means there is no specific evidence to show where the home genuinely excels or where it might need watching. The Good headline tells you the floor, not the ceiling. Before making a decision, visit in person and ask directly: how many permanent staff are on the dementia unit after 8pm, how is your parent's care plan reviewed and with whom, and what would a typical Tuesday afternoon look like for someone who cannot join a group activity? The answers to those questions will tell you far more than the rating alone.

The three questions to ask when you visit

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In Their Own Words

How Hatherleigh Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Hatherleigh Nursing Home says about itself

Compassionate care when it matters most in Devon countryside

Nursing home in Okehampton: True Peace of Mind

Some moments in life need extra gentleness and understanding. Hatherleigh Care Village in Okehampton provides residential care with a focus on dignity and comfort during life's most challenging transitions. Set in the Devon countryside, this care home supports adults of all ages, including those living with dementia and mental health conditions.

Care & specialisms

Who they care for

    The home welcomes adults both under and over 65, with particular experience in dementia care and mental health support. This mixed-age approach means they're equipped to help with various care needs across different life stages.

    How they describe their dementia care

    For those living with dementia, Hatherleigh Care Village provides specialized support tailored to individual needs. Their team understands the importance of maintaining personal identity and comfort throughout the dementia journey.

    “If you're considering care options near Okehampton, visiting Hatherleigh might help you get a feel for their approach to care.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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