Hawthorn House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds12
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2018-12-14
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement55
- Food quality55
- Healthcare65
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2018-12-14
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at its November 2018 inspection. This domain covers training, care planning, healthcare access, and food. The published report does not include specific observations about dementia training content, GP access arrangements, or how care plans are reviewed. The home lists dementia as a specialism alongside learning disabilities, mental health conditions, and physical disabilities. No concerns were identified in this domain.Is this home caring?
The home was rated Good for caring at its November 2018 inspection. This domain covers staff warmth, dignity, respect, and independence. The published report does not include direct observations of staff interactions, resident testimony about how they are treated, or examples of dignity being upheld. No concerns were raised in this domain. The July 2023 review did not identify information that would change this rating.Is the home responsive?
The home was rated Good for responsiveness at its November 2018 inspection. This domain covers activities, individuality, and end-of-life care. The published report does not describe specific activities, examples of person-centred engagement, or end-of-life planning arrangements. The home's 12-bed size and broad specialism range suggest a varied population of residents with different cognitive and physical abilities. No concerns were raised in this domain.Is the home well-led?
The home was rated Good for well-led at its November 2018 inspection. A named registered manager, Mrs Suzanne Clarke, and a nominated individual, Mrs Tammy Drinkwater, are recorded. The published report does not describe the manager's visibility, staff culture, or governance processes in any detail. No concerns about leadership or accountability were identified. The July 2023 review found no information to change the rating.
Source: CQC inspection report →
What the evidence base says
The home cares for people with sensory impairments, physical disabilities, learning disabilities and mental health conditions. They support both adults under 65 and older residents, including those living with dementia. For residents with dementia, the home offers specialist care alongside support for other conditions. This means people can stay even as their needs change over time. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hawthorn House received a Good rating across all five inspection domains, but the report text contains very little specific detail, so most scores reflect a confident baseline rather than richly evidenced practice. Families should use a visit to verify what the inspection could not capture in detail.
Homes in West Midlands typically score 68–82.Worth a visit
Hawthorn House, on Burton Old Road West in Lichfield, was rated Good across all five inspection domains when inspectors visited in November 2018. The home is run by Staffordshire County Council and has a named registered manager. A further review of available information in July 2023 found no evidence to change that rating, meaning the Good judgement has remained stable. The main uncertainty here is that the published inspection report contains almost no descriptive detail. Inspectors recorded ratings but very few observations, quotes, or specific examples. This means a Good rating is confirmed, but you cannot tell from the report alone what day-to-day life looks like for your parent. With only 12 beds and a wide range of specialisms including dementia, learning disabilities, and mental health conditions, the mix of residents and the level of specialist expertise on shift at any one time are things you should probe carefully on a visit. Ask to speak to the manager about night staffing ratios, dementia training content, and how families are kept informed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hawthorn House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hawthorn House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support across different ages and needs in Lichfield
Compassionate Care in Lichfield at Hawthorn House
When you're looking for care that understands complex needs, finding somewhere truly equipped matters. Hawthorn House in Lichfield supports people with various conditions — from learning disabilities to physical challenges, mental health needs to dementia. They work with both younger and older adults, offering care that adapts to different life stages.
Who they care for
The home cares for people with sensory impairments, physical disabilities, learning disabilities and mental health conditions. They support both adults under 65 and older residents, including those living with dementia.
For residents with dementia, the home offers specialist care alongside support for other conditions. This means people can stay even as their needs change over time.
“With accessibility built into the environment and a focus on individual needs, this could be worth exploring if you're looking for specialist care in the Lichfield area.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hawthorn House received a Good rating across all five inspection domains, but the report text contains very little specific detail, so most scores reflect a confident baseline rather than richly evidenced practice. Families should use a visit to verify what the inspection could not capture in detail.
Homes in West Midlands typically score 68–82.Worth a visit
Hawthorn House, on Burton Old Road West in Lichfield, was rated Good across all five inspection domains when inspectors visited in November 2018. The home is run by Staffordshire County Council and has a named registered manager. A further review of available information in July 2023 found no evidence to change that rating, meaning the Good judgement has remained stable. The main uncertainty here is that the published inspection report contains almost no descriptive detail. Inspectors recorded ratings but very few observations, quotes, or specific examples. This means a Good rating is confirmed, but you cannot tell from the report alone what day-to-day life looks like for your parent. With only 12 beds and a wide range of specialisms including dementia, learning disabilities, and mental health conditions, the mix of residents and the level of specialist expertise on shift at any one time are things you should probe carefully on a visit. Ask to speak to the manager about night staffing ratios, dementia training content, and how families are kept informed.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hawthorn House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hawthorn House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support across different ages and needs in Lichfield
Compassionate Care in Lichfield at Hawthorn House
When you're looking for care that understands complex needs, finding somewhere truly equipped matters. Hawthorn House in Lichfield supports people with various conditions — from learning disabilities to physical challenges, mental health needs to dementia. They work with both younger and older adults, offering care that adapts to different life stages.
Who they care for
The home cares for people with sensory impairments, physical disabilities, learning disabilities and mental health conditions. They support both adults under 65 and older residents, including those living with dementia.
For residents with dementia, the home offers specialist care alongside support for other conditions. This means people can stay even as their needs change over time.
Management & ethos
People who know the home describe it as well-run, with management that understands what good care looks like. The team here takes a person-centred approach — thinking about each resident as an individual rather than just their condition.
“With accessibility built into the environment and a focus on individual needs, this could be worth exploring if you're looking for specialist care in the Lichfield area.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
