Hillview Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds45
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2022-05-19
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness65
- Activities & engagement55
- Food quality55
- Healthcare65
- Management & leadership70
- Resident happiness65
What inspectors found
Inspected 2022-05-19
Is this home safe?
Is the care effective?
The Effective domain was rated Good, suggesting inspectors were satisfied that staff had the skills and knowledge to meet residents' needs and that care planning was broadly appropriate. The home lists dementia as a specialism, which implies a commitment to dementia-specific practice. A Good Effective rating also typically covers nutrition, hydration, and healthcare coordination. The published summary does not, however, include any specific detail about training content, care plan quality, GP access arrangements, or how food choices are managed for people with dementia-related eating difficulties., The Effective domain was rated Good, suggesting inspectors were satisfied that staff had the skills and knowledge to meet residents' needs and that care planning was broadly appropriate. The home lists dementia as a specialism, which implies a commitment to dementia-specific practice. A Good Effective rating also typically covers nutrition, hydration, and healthcare coordination. The published summary does not, however, include any specific detail about training content, care plan quality, GP access arrangements, or how food choices are managed for people with dementia-related eating difficulties.Is this home caring?
The Caring domain was rated Good, which is the domain most directly linked to how staff treat your parent day to day. A Good Caring rating indicates inspectors observed or gathered evidence of respectful, dignified interactions. The home supports people with dementia, mental health conditions, and physical disabilities, groups for whom the quality of human interaction is particularly important. The published summary does not include any direct quotes from residents or relatives, and no specific inspector observations about staff behaviour, preferred name use, or unhurried pace of care are recorded., The Caring domain was rated Good, which is the domain most directly linked to how staff treat your parent day to day. A Good Caring rating indicates inspectors observed or gathered evidence of respectful, dignified interactions. The home supports people with dementia, mental health conditions, and physical disabilities, groups for whom the quality of human interaction is particularly important. The published summary does not include any direct quotes from residents or relatives, and no specific inspector observations about staff behaviour, preferred name use, or unhurried pace of care are recorded.Is the home responsive?
The Responsive domain was rated Good, indicating inspectors were satisfied that the home was meeting people's individual needs and preferences. A Good Responsive rating typically covers activities, engagement, and how the home responds to complaints and changing needs. The home supports people with dementia, which requires a particularly tailored approach to engagement given that group activities may not be accessible for everyone. The published summary contains no specific detail about the activities programme, individual engagement, or how the home supports people with advanced dementia who cannot participate in group settings., The Responsive domain was rated Good, indicating inspectors were satisfied that the home was meeting people's individual needs and preferences. A Good Responsive rating typically covers activities, engagement, and how the home responds to complaints and changing needs. The home supports people with dementia, which requires a particularly tailored approach to engagement given that group activities may not be accessible for everyone. The published summary contains no specific detail about the activities programme, individual engagement, or how the home supports people with advanced dementia who cannot participate in group settings.Is the home well-led?
The Well-Led domain was rated Good, and the published report names a registered manager, Mrs Emma Bingham, and a nominated individual, Mrs Kirsty Crozier. A named manager in post is a positive baseline indicator: homes without a stable registered manager tend to show declining quality over time. The inspection was carried out in March 2022 and a monitoring review in July 2023 found no evidence requiring reassessment of the rating. The published summary does not include any specific detail about management culture, staff empowerment, how the home handles complaints, or how it learns from incidents.
Source: CQC inspection report →
What the evidence base says
The team at Hill View has experience caring for adults across different age groups with varying support needs. They work with residents who have physical disabilities, mental health conditions, and those living with dementia, creating individual care plans for each person. For residents living with dementia, the home provides specialist support as part of their broader care approach. The team understands that dementia affects everyone differently and works to maintain each person's abilities and independence. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hill View Care Home scores 72 out of 100, reflecting a Good rating across all five inspection domains with a stable trend, but the published report contains limited specific detail, observations, or direct testimony to push individual theme scores higher.
Homes in North West typically score 68–82.Worth a visit
Hill View Care Home in Rossendale was rated Good across all five inspection domains at its last inspection in March 2022, with that rating confirmed as still current following a monitoring review in July 2023. The home is registered to care for up to 45 people, including those living with dementia, mental health conditions, and physical disabilities, and is run by Marton Care Homes Ltd with a named registered manager, Mrs Emma Bingham, in post. The main limitation here is that the published inspection summary provides very little specific detail: no direct quotes from residents or relatives, no inspector observations about staff behaviour or the physical environment, and no specifics on staffing ratios, food, or activities. A Good rating is genuinely reassuring, but it is not enough on its own. When you visit, ask to see the actual staffing rota for the past week (counting permanent versus agency names on nights especially), ask how often your parent's care plan would be reviewed and whether you would be involved, and pay close attention to how staff interact with residents in corridors and communal areas. These are the things the published report cannot tell you.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hillview Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hillview Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist care for complex needs in the heart of Rossendale
Hill View Care Home – Expert Care in Rossendale
Finding the right support for someone with complex physical or mental health needs takes careful consideration. Hill View Care Home in Rossendale provides specialist residential care for adults of all ages, including those living with dementia, mental health conditions, and physical disabilities. The home welcomes both younger adults under 65 and older residents who need tailored support.
Who they care for
The team at Hill View has experience caring for adults across different age groups with varying support needs. They work with residents who have physical disabilities, mental health conditions, and those living with dementia, creating individual care plans for each person.
For residents living with dementia, the home provides specialist support as part of their broader care approach. The team understands that dementia affects everyone differently and works to maintain each person's abilities and independence.
“If you're looking for specialist care in Rossendale, visiting Hill View could help you understand if it's the right fit for your family member's specific needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hill View Care Home scores 72 out of 100, reflecting a Good rating across all five inspection domains with a stable trend, but the published report contains limited specific detail, observations, or direct testimony to push individual theme scores higher.
Homes in North West typically score 68–82.Worth a visit
Hill View Care Home in Rossendale was rated Good across all five inspection domains at its last inspection in March 2022, with that rating confirmed as still current following a monitoring review in July 2023. The home is registered to care for up to 45 people, including those living with dementia, mental health conditions, and physical disabilities, and is run by Marton Care Homes Ltd with a named registered manager, Mrs Emma Bingham, in post. The main limitation here is that the published inspection summary provides very little specific detail: no direct quotes from residents or relatives, no inspector observations about staff behaviour or the physical environment, and no specifics on staffing ratios, food, or activities. A Good rating is genuinely reassuring, but it is not enough on its own. When you visit, ask to see the actual staffing rota for the past week (counting permanent versus agency names on nights especially), ask how often your parent's care plan would be reviewed and whether you would be involved, and pay close attention to how staff interact with residents in corridors and communal areas. These are the things the published report cannot tell you.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hillview Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hillview Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist care for complex needs in the heart of Rossendale
Hill View Care Home – Expert Care in Rossendale
Finding the right support for someone with complex physical or mental health needs takes careful consideration. Hill View Care Home in Rossendale provides specialist residential care for adults of all ages, including those living with dementia, mental health conditions, and physical disabilities. The home welcomes both younger adults under 65 and older residents who need tailored support.
Who they care for
The team at Hill View has experience caring for adults across different age groups with varying support needs. They work with residents who have physical disabilities, mental health conditions, and those living with dementia, creating individual care plans for each person.
For residents living with dementia, the home provides specialist support as part of their broader care approach. The team understands that dementia affects everyone differently and works to maintain each person's abilities and independence.
“If you're looking for specialist care in Rossendale, visiting Hill View could help you understand if it's the right fit for your family member's specific needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
