Dementia Care Home

Immacolata House Care Home

Portway, Langport, Somerset, TA10 0NQ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
73/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds49
  • SpecialismsCaring for adults over 65 yrs, Caring for people whose rights are restricted under the Mental Health Act, Dementia, Physical disabilities
  • Last inspected2019-01-23

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about the warmth that greets them at the door — staff who remember names, who stop to chat, who treat each resident as an individual worth knowing. The activities programme keeps days full and purposeful, whether that's group singing, gentle exercises, or those precious moments with the visiting animals. People describe a genuine sense of community here, where residents seem content and engaged.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-01-23

  • Is this home safe?

    Good
    The Safe domain was rated Good at the March 2021 inspection. The home is registered as a nursing home, which means qualified nurses should be present on shift. The inspection text does not provide specific detail about staffing ratios, night cover, agency staff use, falls management, or medicines administration. No concerns were recorded in this domain.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the March 2021 inspection. The home is registered for nursing care, dementia, and care for people subject to Mental Health Act restrictions, all of which require specific staff training and care planning. The published inspection text does not describe the content of care plans, how often they are reviewed, what dementia training staff receive, or how GP and specialist health access is arranged. No concerns were recorded.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the March 2021 inspection. The published text does not include specific observations of staff interactions, use of preferred names, response to distress, or evidence of unhurried care. No concerns were recorded in this domain. The absence of negative findings is positive, but the absence of specific positive evidence means this rating cannot be fully contextualised for your parent's situation.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the March 2021 inspection. The home is registered to support people living with dementia and people with physical disabilities, which implies some tailoring of care to individual needs. The published inspection text does not describe the activity programme, one-to-one engagement, outdoor access, or how the home supports residents who can no longer advocate for themselves. No concerns were recorded.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the March 2021 inspection. A named registered manager, Mrs Susan Yvonne Stephens, is recorded. A nominated individual, Mr Christopher David Ridgard, is also named, indicating an organisational structure above home level. The published text does not describe the manager's day-to-day visibility, staff culture, how the home responds to complaints, or how governance is maintained. No concerns were recorded.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for people with dementia, physical disabilities, and those whose rights are restricted under the Mental Health Act. They're set up to care for adults over 65 with complex needs. The therapeutic farm programme seems particularly beneficial for residents with dementia, offering sensory experiences and emotional connections that transcend memory loss. Staff show genuine understanding of how to communicate and connect with people living with dementia, creating meaningful moments throughout each day. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

73/ 100

DCC Family Score

Immacolata House holds a Good rating across all five inspection domains, which is a positive baseline, but the published inspection text provides limited specific detail on day-to-day life for your parent. Scores reflect the Good rating with appropriate caution where evidence is general rather than observed.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about the warmth that greets them at the door — staff who remember names, who stop to chat, who treat each resident as an individual worth knowing. The activities programme keeps days full and purposeful, whether that's group singing, gentle exercises, or those precious moments with the visiting animals. People describe a genuine sense of community here, where residents seem content and engaged.

Lens 02

What inspectors have recorded

Most families feel well-informed about their loved one's care, with regular updates keeping them connected. However, some recent concerns have been raised about management responsiveness when families have questions or worries. The care team themselves are consistently described as patient and kind, though ensuring consistent standards across all aspects of care remains important.

Lens 03

How it sits against good practice

What stands out here is how something as simple as a chicken can light up someone's face — proof that the right environment makes all the difference.

DCC Recommendation

Worth a visit

Immacolata House in Langport, Somerset, was rated Good across all five inspection domains at its last published inspection in March 2021. A monitoring review in July 2023 found no evidence requiring a change to that rating. The home is a 49-bed nursing home registered to care for people over 65, people living with dementia, and people whose rights are restricted under the Mental Health Act, which indicates a level of specialist registration that not all care homes hold. The main limitation of this report is that the published inspection text is very brief and provides almost no specific observations about day-to-day life for your parent. A Good rating is a positive foundation, but it dates from 2021 and the evidence behind it is not detailed enough to give you a full picture. Before making a decision, visit in person during the day and, if possible, at a mealtime. Ask the manager to show you last week's actual staffing rota, the activity schedule, and how families are kept informed when their parent's health changes. The questions in the checklist below are the most important ones to put to the home directly.

The three questions to ask when you visit

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In Their Own Words

How Immacolata House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Immacolata House Care Home says about itself

Somerset farm setting brings joy through therapeutic animal visits

Compassionate Care in Langport at Immacolata House

The sight of residents stroking chickens or feeding the goats speaks volumes about what makes Immacolata House in Langport different. This countryside care home has embraced the healing power of animal companionship, creating moments of genuine connection for people living with dementia. Set in peaceful rural Somerset, the home specialises in supporting people with complex needs including dementia and physical disabilities.

Care & specialisms

Who they care for

    The home provides specialist support for people with dementia, physical disabilities, and those whose rights are restricted under the Mental Health Act. They're set up to care for adults over 65 with complex needs.

    How they describe their dementia care

    The therapeutic farm programme seems particularly beneficial for residents with dementia, offering sensory experiences and emotional connections that transcend memory loss. Staff show genuine understanding of how to communicate and connect with people living with dementia, creating meaningful moments throughout each day.

    “What stands out here is how something as simple as a chicken can light up someone's face — proof that the right environment makes all the difference.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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