Kathleen's Lodge
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds20
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2019-07-20
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity58
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare52
- Management & leadership42
- Resident happiness55
What inspectors found
Inspected 2019-07-20
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the June 2019 inspection. The home lists dementia as a specialism. No specific detail about care plan content, review frequency, GP access, dementia training programmes, or food quality is recorded in the published findings. The Good rating indicates inspectors considered effectiveness adequate at the time of inspection.Is this home caring?
The Caring domain was rated Good at the June 2019 inspection. No specific inspector observations, resident testimony, or relative quotes are recorded in the published findings. A Good rating indicates inspectors considered the quality of staff interactions and respect for dignity acceptable, but the absence of specific detail means this cannot be independently verified from the published report.Is the home responsive?
The Responsive domain was rated Good at the June 2019 inspection. The home lists dementia as a specialism. No specific detail about the activity programme, individual engagement for residents who cannot join group activities, or end-of-life planning is recorded in the published findings. A Good rating indicates inspectors found responsiveness to individual needs acceptable at the time.Is the home well-led?
The Well-led domain was rated Requires Improvement at the June 2019 inspection. This is the only domain below Good. Miss Crystal Kostel is named as both the registered manager and the nominated individual. The published findings do not record specific detail about what governance failures prompted the Requires Improvement rating, what actions were taken in response, or whether a re-inspection has since confirmed improvement. A review of available data in July 2023 found no evidence requiring a change to the overall rating.
Source: CQC inspection report →
What the evidence base says
The team here specialises in caring for older adults with dementia, providing the structured support and understanding that makes such a difference. They focus on residents aged 65 and over, creating an environment designed around the specific needs of this age group. Living with dementia requires patience, routine and genuine understanding — things the team at Kathleens Lodge builds into daily life. They work to maintain each resident's sense of identity and comfort, adapting their approach as needs change. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Kathleen's Lodge Rest Home scores 63 out of 100. Four domains were rated Good at inspection, which is encouraging, but the Well-led domain was rated Requires Improvement, and the inspection report itself contains very little specific detail, leaving many important questions unanswered.
Homes in South East typically score 68–82.Worth a visit
Kathleen's Lodge Rest Home, on Upper Shoreham Road in Shoreham-by-Sea, was rated Good overall at its last inspection in June 2019. Four of the five domains, covering safety, effectiveness, caring, and responsiveness, were rated Good. The home is registered for 20 beds and lists dementia as a specialism, with Miss Crystal Kostel named as the registered manager. The most important caveat is that the published inspection report contains very little specific detail, and the Well-led domain was rated Requires Improvement. That rating in leadership often signals gaps in governance, oversight, or staff accountability that can affect the quality of day-to-day care. The inspection is now over five years old, which means conditions may have changed significantly. On a visit, ask the manager directly what actions were taken following the Requires Improvement rating, how long the current staff team has been in place, and whether governance systems have since been reviewed. Do not rely on the 2019 rating alone as a guide to what your parent would experience today.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kathleen's Lodge measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kathleen's Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia support in a clean, welcoming environment
Residential home in Shoreham By Sea: True Peace of Mind
When you're looking for dementia care, the small details matter — from the smell of home cooking to seeing genuine contentment on residents' faces. Kathleens Lodge Rest Home in Shoreham By Sea focuses on creating a comfortable, reassuring environment for older adults who need extra support. This smaller care home specialises in dementia care, providing dedicated support for residents over 65.
Who they care for
The team here specialises in caring for older adults with dementia, providing the structured support and understanding that makes such a difference. They focus on residents aged 65 and over, creating an environment designed around the specific needs of this age group.
Living with dementia requires patience, routine and genuine understanding — things the team at Kathleens Lodge builds into daily life. They work to maintain each resident's sense of identity and comfort, adapting their approach as needs change.
“Getting a feel for any care home means seeing it for yourself — the atmosphere, the interactions, the daily rhythms that create a sense of home.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Kathleen's Lodge Rest Home scores 63 out of 100. Four domains were rated Good at inspection, which is encouraging, but the Well-led domain was rated Requires Improvement, and the inspection report itself contains very little specific detail, leaving many important questions unanswered.
Homes in South East typically score 68–82.Worth a visit
Kathleen's Lodge Rest Home, on Upper Shoreham Road in Shoreham-by-Sea, was rated Good overall at its last inspection in June 2019. Four of the five domains, covering safety, effectiveness, caring, and responsiveness, were rated Good. The home is registered for 20 beds and lists dementia as a specialism, with Miss Crystal Kostel named as the registered manager. The most important caveat is that the published inspection report contains very little specific detail, and the Well-led domain was rated Requires Improvement. That rating in leadership often signals gaps in governance, oversight, or staff accountability that can affect the quality of day-to-day care. The inspection is now over five years old, which means conditions may have changed significantly. On a visit, ask the manager directly what actions were taken following the Requires Improvement rating, how long the current staff team has been in place, and whether governance systems have since been reviewed. Do not rely on the 2019 rating alone as a guide to what your parent would experience today.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kathleen's Lodge measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kathleen's Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia support in a clean, welcoming environment
Residential home in Shoreham By Sea: True Peace of Mind
When you're looking for dementia care, the small details matter — from the smell of home cooking to seeing genuine contentment on residents' faces. Kathleens Lodge Rest Home in Shoreham By Sea focuses on creating a comfortable, reassuring environment for older adults who need extra support. This smaller care home specialises in dementia care, providing dedicated support for residents over 65.
Who they care for
The team here specialises in caring for older adults with dementia, providing the structured support and understanding that makes such a difference. They focus on residents aged 65 and over, creating an environment designed around the specific needs of this age group.
Living with dementia requires patience, routine and genuine understanding — things the team at Kathleens Lodge builds into daily life. They work to maintain each resident's sense of identity and comfort, adapting their approach as needs change.
“Getting a feel for any care home means seeing it for yourself — the atmosphere, the interactions, the daily rhythms that create a sense of home.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
