Dementia Care Home

Kent Farm Care Home

Caresmart Limited, Uffculme, Devon, EX15 3AR

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds17
  • SpecialismsCaring for adults over 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities
  • Last inspected2020-02-14

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors notice the welcoming atmosphere straight away. The friendliness of the staff stands out, with families feeling comfortable approaching them with questions or concerns. There's also an activities programme keeping residents engaged throughout the day.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement55
  • Food quality55
  • Healthcare65
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2020-02-14

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2020 inspection, representing an improvement from the previous Requires Improvement rating. This suggests the home addressed whatever safety concerns had been identified previously. The published summary does not provide specific detail on staffing numbers, medicines management, falls recording, or infection control practices. The home has 17 beds and supports people with a range of needs including dementia, which places particular demands on safe staffing, especially overnight.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2020 inspection. This domain covers whether staff have the training and knowledge to meet the needs of the people who live there, whether care plans reflect individual preferences, and whether healthcare is well coordinated. Dementia is a listed specialism, which means inspectors would have assessed whether staff training and care planning are appropriate for this group. The published summary does not record specific training programmes, care plan examples, food provision, or GP access arrangements.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2020 inspection. This is the domain that most directly reflects whether staff are kind, whether dignity is respected, and whether people feel seen as individuals rather than as tasks to be completed. The published summary does not include specific inspector observations, such as whether staff used preferred names, knocked before entering rooms, or moved at the resident's pace. No quotes from residents or relatives are recorded in the published findings available for this report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2020 inspection. This domain covers whether the home provides activities and engagement that are meaningful to individuals, whether people's preferences are reflected in their daily lives, and whether the home responds to complaints appropriately. The published summary does not describe specific activities, individual engagement programmes, or complaint-handling examples. The home supports people with a range of conditions including dementia, learning disabilities, and mental health conditions, which means activity provision needs to be genuinely diverse.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the January 2020 inspection, again representing an improvement from the previous Requires Improvement rating. A named registered manager, Mrs Sadie Rebecca White, and a nominated individual, Ms Pauleen Maitrise, are confirmed as in post. The fact that the home improved across all five domains from a previous Requires Improvement rating suggests the leadership team identified and addressed systemic issues. The published summary does not describe the management culture, staff empowerment, governance systems, or how the home monitors quality on an ongoing basis.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for people living with dementia, learning disabilities and mental health conditions. They also care for people over 65 and those with physical disabilities. Kent Farm has experience supporting people with dementia. Their approach combines the warmth families value with the specialist understanding people with dementia need. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Kent Farm Care Home scores 72 out of 100, reflecting a positive improvement from a previous Requires Improvement rating to a full Good across all five inspection domains, though the published report contains limited specific detail on day-to-day life that families typically want to see.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors notice the welcoming atmosphere straight away. The friendliness of the staff stands out, with families feeling comfortable approaching them with questions or concerns. There's also an activities programme keeping residents engaged throughout the day.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Recent feedback suggests the home continues to develop and improve its services.

DCC Recommendation

Worth a visit

Kent Farm Care Home, run by CareSmart Limited in Uffculme, Devon, was rated Good across all five inspection domains at its most recent inspection in January 2020, published in February 2020. This is a meaningful improvement: the home had previously been rated Requires Improvement, and achieving a full Good across Safe, Effective, Caring, Responsive, and Well-led represents a genuine step forward. A review in July 2023 found no evidence to change that rating. The home is small, with 17 beds, and supports people over 65 including those living with dementia, learning disabilities, mental health conditions, and physical disabilities. The main uncertainty here is that the published inspection summary is brief and does not include the kind of specific detail that families find most reassuring: direct quotes from residents or relatives, inspector observations of staff interactions, or specifics on staffing ratios, activities, or food. The Good rating tells you the inspection was positive, but it does not tell you what day-to-day life looks and feels like. When you visit, focus on what you can observe directly: how staff speak to and about the people who live there, whether the atmosphere feels calm and unhurried, and what the home can tell you about night staffing, agency use, and how they keep families informed.

The three questions to ask when you visit

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In Their Own Words

How Kent Farm Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kent Farm Care Home says about itself

Friendly staff and home cooking create a warm atmosphere in Uffculme

Residential home in Uffculme: True Peace of Mind

Finding the right care home means looking for genuine warmth alongside professional support. Kent Farm Care Home in Uffculme brings both together, with staff who families describe as approachable and helpful. The home supports people with dementia, learning disabilities and mental health conditions, as well as those with physical care needs.

Care & specialisms

Who they care for

    The home provides specialist support for people living with dementia, learning disabilities and mental health conditions. They also care for people over 65 and those with physical disabilities.

    How they describe their dementia care

    Kent Farm has experience supporting people with dementia. Their approach combines the warmth families value with the specialist understanding people with dementia need.

    “Recent feedback suggests the home continues to develop and improve its services.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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