Kingfisher View Complex Care Service – Exemplar Health Care
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds16
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2021-06-04
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2021-06-04
Is this home safe?
Is the care effective?
The inspection rated this domain Good. No specific detail about care plan quality, GP access, medicines management, dementia training, or food provision is included in the published report. The home holds nursing registration, indicating a clinical governance structure should be in place. The July 2023 regulatory review did not identify any concerns that would prompt reassessment.Is this home caring?
The inspection rated this domain Good. No direct quotes from residents or relatives are included in the published report, and no specific inspector observations about staff interactions, dignity, or compassion are recorded. The Good rating indicates that inspectors were satisfied that care was delivered in a respectful and person-centred way, but the basis for that satisfaction is not described in the available text.Is the home responsive?
The inspection rated this domain Good. No specific information about the activity programme, individual engagement, meaningful occupation, or end-of-life care is included in the published report. The home's specialism in dementia, mental health, and physical disabilities means responsiveness to individual needs is particularly important, but the inspection text provides no detail on how this is achieved in practice.Is the home well-led?
The inspection rated this domain Good. The home is run by Kingfisher Health Care Services Limited. The registered manager is Mrs Kimberly Ann Payne and the nominated individual is Ms Selina Wall. Both are named in the registration record, providing clear lines of accountability. No further detail about management culture, staff feedback mechanisms, governance processes, or leadership visibility is included in the published inspection findings.
Source: CQC inspection report →
What the evidence base says
The team at Kingfisher View has experience supporting both younger and older adults with varying needs. They provide specialist care for people living with dementia, mental health conditions, and physical disabilities. For residents living with dementia, the approach focuses on understanding each person's unique needs and abilities. Staff work to create an environment where people can maintain their skills and independence for as long as possible. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Kingfisher View holds a Good rating across all five inspection domains, which is a solid foundation. However, the inspection report contains very little specific detail, direct observation, or resident testimony to support higher scores, so the Family Score reflects the rating rather than rich, verified evidence.
Homes in Yorkshire & Humberside typically score 68–82.Worth a visit
Kingfisher View on Wheldon Road in Castleford is a small 16-bed nursing home rated Good across all five inspection domains following an assessment in May 2021. The home cares for adults with dementia, mental health conditions, physical disabilities, and nursing needs, covering both over-65 and under-65 age groups. A regulatory review in July 2023 found no evidence to change that rating. The named registered manager and nominated individual are both recorded, which provides a clear line of accountability. The main limitation for families is that the published inspection findings are very thin. There are no direct quotes from residents or relatives, no specific inspector observations, and no detailed evidence about food, activities, staffing ratios, or dementia-specific practice. A Good rating is meaningful, but it tells you the home met the threshold, not how it feels to live there. Before making a decision, visit at a mealtime, ask how many staff are on the dementia unit after 8pm, and find out what dementia-specific training all staff have completed. The questions in the checklist below are your best tool for filling the gaps the inspection report cannot answer.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kingfisher View Complex Care Service – Exemplar Health Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kingfisher View Complex Care Service – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
A place where independence meets compassionate support in Castleford
Dedicated nursing home Support in Castleford
When someone you love needs extra support but still values their independence, finding the right balance matters. Kingfisher View in Castleford works to help residents maintain as much autonomy as possible while ensuring they receive the care they need. The home welcomes people of all ages who are living with dementia, mental health conditions, or physical disabilities.
Who they care for
The team at Kingfisher View has experience supporting both younger and older adults with varying needs. They provide specialist care for people living with dementia, mental health conditions, and physical disabilities.
For residents living with dementia, the approach focuses on understanding each person's unique needs and abilities. Staff work to create an environment where people can maintain their skills and independence for as long as possible.
“If you'd like to learn more about how Kingfisher View approaches care, visiting in person can help you get a feel for the atmosphere and meet the team.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Kingfisher View holds a Good rating across all five inspection domains, which is a solid foundation. However, the inspection report contains very little specific detail, direct observation, or resident testimony to support higher scores, so the Family Score reflects the rating rather than rich, verified evidence.
Homes in Yorkshire & Humberside typically score 68–82.Worth a visit
Kingfisher View on Wheldon Road in Castleford is a small 16-bed nursing home rated Good across all five inspection domains following an assessment in May 2021. The home cares for adults with dementia, mental health conditions, physical disabilities, and nursing needs, covering both over-65 and under-65 age groups. A regulatory review in July 2023 found no evidence to change that rating. The named registered manager and nominated individual are both recorded, which provides a clear line of accountability. The main limitation for families is that the published inspection findings are very thin. There are no direct quotes from residents or relatives, no specific inspector observations, and no detailed evidence about food, activities, staffing ratios, or dementia-specific practice. A Good rating is meaningful, but it tells you the home met the threshold, not how it feels to live there. Before making a decision, visit at a mealtime, ask how many staff are on the dementia unit after 8pm, and find out what dementia-specific training all staff have completed. The questions in the checklist below are your best tool for filling the gaps the inspection report cannot answer.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kingfisher View Complex Care Service – Exemplar Health Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kingfisher View Complex Care Service – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
A place where independence meets compassionate support in Castleford
Dedicated nursing home Support in Castleford
When someone you love needs extra support but still values their independence, finding the right balance matters. Kingfisher View in Castleford works to help residents maintain as much autonomy as possible while ensuring they receive the care they need. The home welcomes people of all ages who are living with dementia, mental health conditions, or physical disabilities.
Who they care for
The team at Kingfisher View has experience supporting both younger and older adults with varying needs. They provide specialist care for people living with dementia, mental health conditions, and physical disabilities.
For residents living with dementia, the approach focuses on understanding each person's unique needs and abilities. Staff work to create an environment where people can maintain their skills and independence for as long as possible.
“If you'd like to learn more about how Kingfisher View approaches care, visiting in person can help you get a feel for the atmosphere and meet the team.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
