Dementia Care Home

Kingsmount Residential Home Ltd

30 Kingshurst Drive, Paignton, Devon, TQ3 2LT

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds32
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2020-03-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The home provides regular entertainment activities for residents. One family member noted that their relative receives consistent personal care, with attention to daily needs like meals and cleanliness.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2020-03-17

  • Is this home safe?

    Not yet rated
    Inspectors rated the home Good for safety at the May 2024 assessment. This covers medicines management, how risks to residents are identified and managed, staffing levels, and infection control. The published summary does not include specific observations or detail about what inspectors saw. The home had previously received a Requires Improvement rating, so something changed between inspections, but the published report does not explain what. Night staffing numbers and agency staff usage are not mentioned.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Inspectors rated the home Good for effectiveness at the May 2024 assessment. This domain covers how well staff are trained, whether care plans reflect individual needs and preferences, how often healthcare professionals such as GPs are involved, and whether nutrition and hydration are well managed. The published summary does not include specific observations, examples of care plan content, or any detail about food and drink. Dementia training content and completion rates are not mentioned.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Inspectors rated the home Good for caring at the May 2024 assessment. This domain covers whether staff treat residents with warmth and respect, whether privacy and dignity are upheld during personal care, and whether residents are given choice and independence. The published summary does not include inspector observations of staff interactions, quotes from residents or relatives, or any examples of practice. It is not possible to verify from the published findings whether residents are addressed by preferred names or whether personal care is unhurried.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Inspectors rated the home Good for responsiveness at the May 2024 assessment. This domain covers whether activities are meaningful and tailored to individuals, whether complaints are handled well, and whether end-of-life care is planned. The published summary does not include any description of the activity programme, examples of individual engagement, or information about how the home supports people with advanced dementia who cannot join group sessions. Outdoor access and garden availability are not mentioned.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Inspectors rated the home Good for leadership at the May 2024 assessment. The home is operated by GrayAreas Limited, with Mrs Jodie Louise Nelder recorded as the Registered Manager and a named Nominated Individual also in post. The published summary does not describe how long Mrs Nelder has been in post, whether she is visibly present on the floor, or how staff are supported to raise concerns. The home's improvement from a previous Requires Improvement rating suggests that leadership has driven positive change, but the specific governance actions taken are not described.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults over 65 and lists dementia care among its services. While dementia care is listed as a service, families should have detailed conversations with the home about their specific approach and capabilities in this area. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Kingsmount Residential Home scores 74 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to a Good across all five domains. The score is held back by limited specific detail in the published inspection report, meaning several important areas for families cannot be verified from the published findings alone.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

The home provides regular entertainment activities for residents. One family member noted that their relative receives consistent personal care, with attention to daily needs like meals and cleanliness.

Lens 02

What inspectors have recorded

Experiences with staff and management appear to vary. While some have found staff approachable and professional in their daily interactions, others have encountered challenges with management availability during difficult situations.

Lens 03

How it sits against good practice

Located in the seaside town of Paignton, the home welcomes enquiries from families exploring care options.

DCC Recommendation

Worth a visit

Kingsmount Residential Home, at 30 Kingshurst Drive in Paignton, was assessed in May 2024 and rated Good across all five inspection domains. This is a meaningful improvement from its previous Requires Improvement rating and indicates that the home has addressed whatever concerns were identified at that earlier inspection. The home cares for up to 32 adults over 65, including people living with dementia, and has a named Registered Manager, Mrs Jodie Louise Nelder, in post. The main limitation for families is that the published inspection report provides very little specific detail beyond the domain ratings themselves. There are no inspector observations, resident or relative quotes, or examples of practice to draw on. This means it is not possible to verify, from the published findings alone, how warm the staff are day-to-day, what the food is like, how activities are tailored for people with dementia, or what happens on the night shift. Before making a decision, visit in person, ask to see last week's actual staffing rota rather than a template, and ask the manager specifically what changed between the Requires Improvement inspection and this one.

The three questions to ask when you visit

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In Their Own Words

How Kingsmount Residential Home Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kingsmount Residential Home Ltd says about itself

Traditional residential care with activities in coastal Paignton

Kingsmount Residential Home – Expert Care in Paignton

Kingsmount Residential Home in Paignton provides residential care for older adults in this popular Devon coastal town. The home offers regular entertainment activities for residents and maintains basic care standards. While they list dementia care among their services, families considering this option should visit to discuss specific care needs and capabilities directly with staff.

Care & specialisms

Who they care for

    The home cares for adults over 65 and lists dementia care among its services.

    How they describe their dementia care

    While dementia care is listed as a service, families should have detailed conversations with the home about their specific approach and capabilities in this area.

    “Located in the seaside town of Paignton, the home welcomes enquiries from families exploring care options.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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