Dementia Care Home

Kinross

201 Havant Road, Portsmouth, Hampshire, PO6 1EE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds29
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2023-01-10

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often mention how relaxed their relatives seem when they visit. The staff create a friendly atmosphere where residents feel comfortable talking about their day and their carers. Families describe the team as professional yet warm in their approach.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-01-10

  • Is this home safe?

    Good
    The inspection rated this domain Good at the December 2022 visit. The home is registered to provide accommodation and personal care for up to 29 people. No specific concerns were identified that would indicate unsafe practice. The published findings do not include detailed inspector observations on staffing ratios, falls management, medicines, or infection control.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the December 2022 inspection. The home declares dementia as a specialism, meaning it formally accepts and is expected to care for people living with dementia. The published findings do not include specific detail on staff training content, care plan quality, GP access arrangements, or how food and hydration are managed.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the December 2022 inspection. This domain covers staff warmth, dignity, respect, and independence. The published report does not include direct inspector observations of staff interactions, resident quotes, or relative feedback recorded during the inspection.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the December 2022 inspection. This domain covers activities, individual engagement, and end-of-life care. The home lists dementia as a specialism, which implies an expectation of tailored individual support. The published findings do not include descriptions of the activity programme, individual engagement for people with advanced dementia, or end-of-life planning arrangements.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the December 2022 inspection, an improvement from the previous Requires Improvement rating. Mrs Kelly Ann Langan is the named Registered Manager and Mr Trevor Hyman is the Nominated Individual. A formal management structure is in place. The published findings do not include detail on manager visibility, staff culture, governance processes, or how the home responds to complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides residential care for adults under 65, those over 65, and people living with dementia. The team have experience supporting residents with varying care needs. For residents living with dementia, the staff work to create a calm and familiar environment. The team understand the importance of routine and gentle support in helping residents feel secure. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Kinross Residential Care Home achieved a Good rating across all five domains at its December 2022 inspection, an improvement from its previous Requires Improvement rating. Scores reflect a positive picture overall, but the limited detail in the published findings means families should ask specific questions before deciding.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often mention how relaxed their relatives seem when they visit. The staff create a friendly atmosphere where residents feel comfortable talking about their day and their carers. Families describe the team as professional yet warm in their approach.

Lens 02

What inspectors have recorded

The care team work to maintain good relationships with families, keeping communication channels open. Staff are described as helpful when families have questions or concerns about their relative's care.

Lens 03

How it sits against good practice

Choosing care involves many considerations, and visiting in person can help you get a feel for whether Kinross might be right for your loved one.

DCC Recommendation

Worth a visit

Kinross Residential Care Home, at 201 Havant Road in Portsmouth, was rated Good across all five inspection domains at its December 2022 inspection, with the report published in January 2023. This is a significant improvement from its previous rating of Requires Improvement and covers a 29-bed home that specialises in dementia care alongside general residential care for adults. A named registered manager, Mrs Kelly Ann Langan, is formally in post, which is an important marker of accountability. The main limitation for families is that the published report text provides very little specific detail about what inspectors actually observed: no direct quotes from residents or relatives, no descriptions of staff interactions, and no specifics on food, activities, staffing ratios, or the dementia environment. The Good rating is meaningful, particularly given the improvement from the previous inspection, but it tells you the direction of travel more than the day-to-day experience. Before deciding, visit in person during a mealtime if possible, ask to see last week's actual staffing rota, and ask the manager to describe exactly how staff are trained to support someone living with dementia.

The three questions to ask when you visit

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In Their Own Words

How Kinross describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kinross says about itself

Traditional Portsmouth care with dedicated staff who treat residents like family

Kinross Residential Care Home – Expert Care in Portsmouth

Finding the right care home means looking for somewhere that feels genuinely welcoming and safe. Kinross Residential Care Home in Portsmouth provides residential care in a traditional setting. The home welcomes adults of all ages, including those living with dementia, and families often comment on how approachable they find the staff team.

Care & specialisms

Who they care for

    The home provides residential care for adults under 65, those over 65, and people living with dementia. The team have experience supporting residents with varying care needs.

    How they describe their dementia care

    For residents living with dementia, the staff work to create a calm and familiar environment. The team understand the importance of routine and gentle support in helping residents feel secure.

    “Choosing care involves many considerations, and visiting in person can help you get a feel for whether Kinross might be right for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

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    Digital Photoframe

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