Dementia Care Home

Kirk House Nursing & Residential Home

34 Balance Street, Uttoxeter, Staffordshire, ST14 8JE

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds35
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2020-02-18

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Some families describe warm daily interactions between staff and residents, with reports of kindness and affection in care routines. Activities like crafts feature in the home's approach to keeping residents engaged.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2020-02-18

  • Is this home safe?

    Not yet rated
    The home received a Good rating for Safe at its May 2024 inspection. This covers medication management, infection control, staffing levels, and the physical safety of the environment. No specific concerns were flagged in the published summary. The home's previous Requires Improvement rating means the inspector will have been looking closely at whether earlier safety issues had been resolved, and the Good outcome indicates they had. No detail about specific staffing ratios, night cover, or falls management is included in the available text.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The home received a Good rating for Effective, which covers care planning, staff training, healthcare access, and nutrition. Dementia is listed as a named specialism, which means inspectors will have looked at whether staff training and care planning reflect the specific needs of people living with dementia. No specific examples of care plan content, GP access arrangements, dementia training programmes, or food quality observations are included in the published summary. The previous Requires Improvement rating means these areas will have been scrutinised closely.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The home received a Good rating for Caring, covering staff warmth, dignity, respect, and support for independence. No specific observations, such as staff using preferred names, knocking before entering rooms, or responding to distress, are included in the published summary. The absence of specific examples does not mean they did not happen; it reflects the brevity of the available report text. A Good in Caring after a previous Requires Improvement rating suggests inspectors were satisfied that the culture of care had improved.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The home received a Good rating for Responsive, covering activities, individual engagement, and end-of-life care. Dementia, physical disabilities, and sensory impairment are all listed as specialisms, which means the home should be providing activities and engagement tailored to a range of abilities and needs. No specific activity programmes, named events, individual engagement plans, or end-of-life care examples are recorded in the available inspection text. The brevity of the report means this domain requires direct investigation on a visit.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The home received a Good rating for Well-led, and both the Registered Manager (Mrs Stacey Louise Smith) and the Nominated Individual (Mrs Saumiya Gopinath) are named as in post. Leadership stability is a strong predictor of care quality trajectory, and having named, identified leadership is a positive indicator. The home's improvement from Requires Improvement to Good across all domains suggests that the management team has driven meaningful change. No specific detail about staff culture, governance processes, complaint handling, or how the manager is known to residents is included in the available published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Kirk House specialises in dementia care, physical disabilities and sensory impairments. The home cares for adults both under and over 65, providing support across different age groups and care requirements. The home provides specialist dementia support as part of its range of services. Staff work with residents living with dementia alongside those with physical disabilities and sensory impairments. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Kirk House Care Home scores 72 out of 100. The home received a Good rating across all five domains at its most recent inspection in May 2024, representing a genuine improvement from a previous Requires Improvement rating, but the published report contains limited specific detail, observations, or direct testimony to push scores higher with confidence.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Some families describe warm daily interactions between staff and residents, with reports of kindness and affection in care routines. Activities like crafts feature in the home's approach to keeping residents engaged.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Visiting Kirk House could help you understand their approach to specialist care and see the facilities for yourself.

DCC Recommendation

Worth a visit

Kirk House Care Home, on Balance Street in Uttoxeter, was rated Good across all five inspection domains at its assessment on 7 May 2024, with the report published in September 2024. This is a meaningful improvement: the home previously held a Requires Improvement rating, and moving to Good across every domain in a single inspection cycle is a positive sign that leadership has addressed earlier concerns. The home is a 35-bed nursing home caring for people over and under 65, including people living with dementia, physical disabilities, and sensory impairment. A named Registered Manager and Nominated Individual are both recorded as in post. The main uncertainty here is not the rating itself but the detail behind it. The published inspection summary is brief and contains very few specific observations, direct quotes from residents or relatives, or concrete examples of day-to-day care. A Good rating tells you the inspector was satisfied; it does not tell you what your mum's Tuesday afternoon actually looks like. Before you decide, visit in person and ask to see the staffing rota for a recent week (count the permanent versus agency names, especially on nights), ask how often care plans are reviewed and whether you can attend the review, and spend time in the communal areas to see whether staff interactions feel warm and unhurried.

The three questions to ask when you visit

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In Their Own Words

How Kirk House Nursing & Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kirk House Nursing & Residential Home says about itself

Specialist dementia and disability care in Uttoxeter with activities focus

Nursing home in Uttoxeter: True Peace of Mind

Kirk House Care Home in Uttoxeter provides care for people with dementia, physical disabilities and sensory impairments. The home welcomes both younger adults and those over 65, offering specialist support across different care needs. Families report that staff organise craft activities and maintain engagement with residents.

Care & specialisms

Who they care for

    Kirk House specialises in dementia care, physical disabilities and sensory impairments. The home cares for adults both under and over 65, providing support across different age groups and care requirements.

    How they describe their dementia care

    The home provides specialist dementia support as part of its range of services. Staff work with residents living with dementia alongside those with physical disabilities and sensory impairments.

    “Visiting Kirk House could help you understand their approach to specialist care and see the facilities for yourself.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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