Dementia Care Home

Knowle Hill

High Street, Sheffield, Yorkshire, S20 1HE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds74
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-11-07

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Some families have found individual care workers to be caring and lovely, bringing warmth to daily interactions with residents.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-11-07

  • Is this home safe?

    Good
    Knowle Hill was rated Good for Safe at its October 2019 inspection. This rating represents an improvement from a previous Requires Improvement rating, which is significant. The published inspection text does not include specific findings about staffing ratios, medicines management, falls recording, or infection control procedures. No concerns were identified that prompted the inspectors to rate this domain lower than Good.
    Verified by inspector
  • Is the care effective?

    Good
    Knowle Hill was rated Good for Effective at its October 2019 inspection. This domain covers training, care planning, GP access, and food and nutrition. The published report does not include specific findings about dementia training content, care plan quality, or food provision. No concerns in this domain were identified by inspectors.
    Verified by inspector
  • Is this home caring?

    Good
    Knowle Hill was rated Good for Caring at its October 2019 inspection. This domain covers staff warmth, dignity, respect, and how staff support residents' independence. The published report does not include direct observations of care interactions, preferred name use, or specific examples of how staff support people with dementia. No concerns were identified in this domain.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Knowle Hill was rated Good for Responsive at its October 2019 inspection. This domain covers activities, individual engagement, complaints handling, and end-of-life care. The published report does not describe specific activities, individual engagement approaches, or how the home supports people with advanced dementia who cannot participate in group programmes. No concerns were identified in this domain.
    Verified by inspector
  • Is the home well-led?

    Good
    Knowle Hill was rated Good for Well-led at its October 2019 inspection, improved from a previous Requires Improvement. The registered manager is named as Mrs Michelle Wright and the nominated individual as Ms Claire Rintoul. The home is run by SheffCare Limited. The published report does not include specific findings about management visibility, staff culture, governance systems, or how the home responds to incidents and complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults over 65 and under 65, including those living with dementia. Knowle Hill includes dementia care among its services, supporting residents with varying stages of memory loss. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Knowle Hill achieved a Good rating across all five domains at its October 2019 inspection, improved from a previous Requires Improvement rating. However, the published report contains very limited specific detail, so scores reflect general compliance rather than strong direct evidence.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Some families have found individual care workers to be caring and lovely, bringing warmth to daily interactions with residents.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

When visiting, it's worth discussing care approaches and asking about medical support arrangements.

DCC Recommendation

Worth a visit

Knowle Hill, on High Street in Sheffield, was rated Good across all five inspection domains at its most recent inspection in October 2019, a meaningful improvement on a previous Requires Improvement rating. That upward trend is an encouraging signal. The registered manager and nominated individual were named in the report, suggesting a clear leadership structure was in place. The home has 74 beds and lists dementia as a specialism alongside care for adults over and under 65. The honest limitation here is that the published inspection report contains very little specific detail. There are no direct observations of care interactions, no resident or relative quotes, and no specific findings about food, activities, staffing ratios, or dementia environment recorded in the available text. A Good rating matters, but it does not answer the questions you most need answered before choosing this home for your parent. Visit in person, ask to see last week's actual staffing rota rather than a template, request a walk-through of the dementia unit, and ask specifically how the home communicates with families when something changes.

The three questions to ask when you visit

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In Their Own Words

How Knowle Hill describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Knowle Hill says about itself

Sheffield care home with dedicated staff supporting older adults

Knowle Hill – Expert Care in Sheffield

Knowle Hill in Sheffield provides residential care for older adults and those living with dementia. The home welcomes adults both over and under 65, offering support in a residential setting. Families considering care options will want to visit and discuss their loved one's specific needs with the team.

Care & specialisms

Who they care for

    The home cares for adults over 65 and under 65, including those living with dementia.

    How they describe their dementia care

    Knowle Hill includes dementia care among its services, supporting residents with varying stages of memory loss.

    “When visiting, it's worth discussing care approaches and asking about medical support arrangements.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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