Dementia Care Home

Lakeview Care Home

Stafford Road, Nr Walsall, Staffordshire, WS6 6BA

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds151
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2019-04-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Some families describe feeling genuinely reassured when their loved ones first arrived at Lakeview. They talk about staff who greet residents by name and take time to understand each person's individual needs and preferences.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement55
  • Food quality55
  • Healthcare68
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-04-17

  • Is this home safe?

    Good
    The Safe domain was rated Good at the March 2019 inspection. No specific detail about staffing ratios, medicines management, falls rates, infection control, or incident learning is included in the published report. The home is a large nursing home with 151 beds and specialisms including dementia and mental health conditions, which means robust overnight staffing and medicines systems are especially important. No concerns were recorded at the time of inspection, and a 2023 monitoring review found no evidence requiring reassessment.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the March 2019 inspection. No specific findings are described in the published report regarding care planning, dementia training, GP access, medicines reviews, or food and nutrition. The home holds a nursing registration, which requires qualified nurses to be present, but the report does not detail how clinical oversight is structured. No concerns were recorded at the time of inspection.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the March 2019 inspection. No inspector observations of staff interactions, no resident quotes, and no relative feedback are included in the published report. There is no detail about how staff address residents, whether personal care is unhurried, or how the home promotes independence and dignity in daily life. No concerns were recorded, but the absence of specific positive evidence means this cannot be assessed with confidence from the report alone.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the March 2019 inspection. No specific detail about the activities programme, individual engagement, end-of-life planning, or complaint handling is included in the published report. The home is registered for dementia care, which means it should be able to demonstrate tailored, individual activities rather than a one-size programme, but this cannot be confirmed from the published findings alone. No concerns were recorded at the time of inspection.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the March 2019 inspection, which represented an improvement from a previous Requires Improvement rating. A named registered manager and a nominated individual are recorded as in post. No detail is provided about management visibility, staff culture, governance systems, complaint handling, or how the home responded to the earlier Requires Improvement rating. A monitoring review in July 2023 found no evidence requiring reassessment, but this was a desk-based review rather than an inspection visit.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for residents living with dementia and mental health conditions. They also care for people with physical disabilities, offering nursing care for those with complex health needs. For residents with dementia, the staff aim to provide personalised attention that helps people feel known and valued. The team understands the importance of familiar routines and individual preferences in dementia care. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Lakeview Care Home holds a Good rating across all five inspection domains, having improved from Requires Improvement, which is a meaningful positive trend. However, the published inspection report contains very little specific detail, so scores reflect the rating itself rather than direct inspector observations, resident testimony, or named examples.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Some families describe feeling genuinely reassured when their loved ones first arrived at Lakeview. They talk about staff who greet residents by name and take time to understand each person's individual needs and preferences.

Lens 02

What inspectors have recorded

The care team includes both nursing and support staff who families describe as courteous and helpful. Some relatives particularly notice how reception and cleaning staff contribute to the welcoming atmosphere.

Lens 03

How it sits against good practice

Choosing care is never simple, especially when specialist support is needed. A visit to Lakeview could help you understand whether their approach feels right for your family.

DCC Recommendation

Worth a visit

Lakeview Care Home, on Stafford Road near Walsall, was rated Good across all five inspection domains at its last official inspection in March 2019. Importantly, this represented an improvement from a previous Requires Improvement rating, which suggests that leadership addressed earlier concerns and made real changes. The home is a large nursing home with 151 beds, registered to care for people with dementia, mental health conditions, physical disabilities, and general older-age nursing needs, with a named registered manager recorded as in post. The most significant limitation of this report is that the published findings contain almost no specific detail. There are no inspector observations of day-to-day care, no quotes from residents or relatives, and no named examples of good or poor practice. The Good rating is meaningful, but it dates from March 2019, over five years ago at the time of writing, and a 2023 monitoring review simply confirmed no new concerns rather than reassessing the home fully. For a home of this size and complexity, that gap matters. On your visit, ask to see the actual staffing rota from last week (not just the template), speak to a family member of a current resident if you can, and observe whether staff interact warmly and without rushing during the time you are there.

The three questions to ask when you visit

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In Their Own Words

How Lakeview Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Lakeview Care Home says about itself

Where specialist dementia care meets genuine kindness in Walsall

Dedicated nursing home Support in Nr Walsall

Finding the right care for someone with dementia or mental health needs takes courage and careful thought. Lakeview Care Home near Walsall supports residents with complex conditions, including dementia, mental health challenges, and physical disabilities. The home welcomes adults over 65 who need specialist nursing support.

Care & specialisms

Who they care for

    The home provides specialist support for residents living with dementia and mental health conditions. They also care for people with physical disabilities, offering nursing care for those with complex health needs.

    How they describe their dementia care

    For residents with dementia, the staff aim to provide personalised attention that helps people feel known and valued. The team understands the importance of familiar routines and individual preferences in dementia care.

    “Choosing care is never simple, especially when specialist support is needed. A visit to Lakeview could help you understand whether their approach feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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