Dementia Care Home

Little Haven Residential Home

Beaulieu Road Dibden Purlieu, Southampton, Hampshire, SO45 4JF

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds43
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2020-03-31

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2020-03-31

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the June 2024 inspection. This means inspectors were satisfied that your parent would be protected from abuse and avoidable harm, that medicines were managed appropriately, and that staffing was sufficient for the people living there. No specific concerns about safety were recorded. However, the published summary does not include detail on night staffing ratios, agency staff use, or how the home responds to and learns from incidents such as falls.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good, indicating inspectors were satisfied that staff have the knowledge and skills to meet your parent's needs, that care plans are in place, and that the home works well with GPs and other health professionals. Little Haven is registered as a nursing home with dementia as a specialism, which means there should be qualified nursing oversight at all times. The published summary does not, however, include detail on dementia-specific training, how care plans are personalised, or how frequently they are reviewed.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the June 2024 inspection. This means inspectors assessed that staff treat people with kindness, respect their dignity, and support their independence. For a home of 43 beds with multiple specialisms including dementia, a Good Caring rating means inspectors saw no evidence of poor treatment. The published summary does not include direct quotes from residents or relatives, specific observed interactions, or detail about how privacy is maintained during personal care.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good, indicating inspectors were satisfied that the home meets people's individual needs, responds to complaints, and provides meaningful activities. Little Haven's registered specialisms — including dementia, mental health conditions, and sensory impairments — suggest the home should be equipped to tailor care to a range of complex needs. No detail about specific activities, individual engagement for people with advanced dementia, or how the home handles end-of-life planning is available in the published summary.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the June 2024 inspection. Emma Young is the named registered manager, with Jamie Liam Young as nominated individual and The Wilverley Association as the operating organisation. A named manager in post — rather than an acting or interim manager — is a positive indicator of stability. The inspection found governance and leadership to be satisfactory. No detail about management culture, staff empowerment, complaint handling, or family communication is available in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Little Haven supports residents with sensory impairments, physical disabilities, dementia, and mental health conditions. They welcome both younger adults under 65 and older residents, creating a mixed-age community. For residents living with dementia, the home provides specialist care tailored to individual needs. The team understands the importance of creating a supportive environment where people with dementia can maintain their sense of self and connection. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Little Haven received a Good rating across all five domains in its June 2024 inspection, but the publicly available report text provides limited specific detail, observations, or direct testimony — so scores reflect confirmed positive ratings without the granular evidence that would push them higher.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Little Haven, on Beaulieu Road in Dibden Purlieu, Southampton, was inspected on 27 June 2024 and rated Good across all five domains — Safe, Effective, Caring, Responsive, and Well-led — with the report published in October 2024. The home is a 43-bed nursing home registered to care for people living with dementia, mental health conditions, physical disabilities, and sensory impairments, and is run by The Wilverley Association with a named registered manager, Emma Young, in post. A Good rating across every domain is genuinely reassuring and means inspectors found no significant concerns at the time of their visit. The main limitation here is that the publicly available inspection text is a high-level summary without the specific observations, direct quotes from your parent's peer group, or detailed findings that would allow a fuller picture. Almost every practical question a family would ask — about night staffing, dementia training, food quality, activities for people who can no longer join groups, how families are kept informed — cannot be answered from the published report alone. Before making a decision, visit in person, ask the questions flagged in the Watch Out sections below, and speak directly to the manager and, if possible, to other families whose relatives are already living there.

The three questions to ask when you visit

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In Their Own Words

How Little Haven Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Little Haven Residential Home says about itself

Specialist support for complex needs in Southampton

Compassionate Care in Southampton at Little Haven

When someone you love needs specialist care for dementia, mental health conditions, or physical disabilities, finding the right place matters. Little Haven in Southampton provides residential support for both younger and older adults with a range of complex needs. The home welcomes people with sensory impairments and physical disabilities alongside those living with dementia or mental health conditions.

Care & specialisms

Who they care for

    The team at Little Haven supports residents with sensory impairments, physical disabilities, dementia, and mental health conditions. They welcome both younger adults under 65 and older residents, creating a mixed-age community.

    How they describe their dementia care

    For residents living with dementia, the home provides specialist care tailored to individual needs. The team understands the importance of creating a supportive environment where people with dementia can maintain their sense of self and connection.

    “If you'd like to understand more about their approach to complex care needs, visiting Little Haven could help you decide if it's the right place for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

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    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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