Madeleine House care home, Stechford
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds41
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2018-12-11
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2018-12-11
Is this home safe?
Is the care effective?
The Effective domain is rated Good. This covers training, care planning, healthcare access, and nutrition. The inspection text does not include specific observations on any of these areas. The home is registered as a dementia specialism provider, which means it should be able to demonstrate how staff training, care plans, and healthcare arrangements are tailored to the specific needs of people living with dementia. This cannot be verified from the published report.Is this home caring?
The Caring domain is rated Good. This domain typically reflects inspector observations of staff interactions, dignity, and resident wellbeing during a visit. No specific observations, quotes, or examples are included in the published text. The absence of detail makes it impossible to verify from the report alone whether staff are warm and unhurried in their approach, or how dignity and independence are protected in practice for people living with dementia.Is the home responsive?
The Responsive domain is rated Good. This domain covers activities, individual engagement, and how well the home adapts to each person's preferences and changing needs. The published inspection text contains no specific descriptions of the activity programme, individual engagement, or how the home supports people with advanced dementia who cannot participate in group activities. The home's registration as a dementia specialism provider sets an expectation for tailored, individualised approaches, but this cannot be confirmed from the available report.Is the home well-led?
The Well-led domain is rated Good, and the home is registered with a named manager, Mrs Keri Martin, and a named nominated individual, Mr Daniel Ryan. The improvement from a previous Requires Improvement rating across all domains is a meaningful marker of leadership effectiveness. The published text does not include observations on management visibility, staff culture, communication with families, or governance processes. Anchor Hanover Group, the operating provider, is one of England's larger not-for-profit care organisations.
Source: CQC inspection report →
What the evidence base says
The team at Madeleine House focuses on two key areas: specialized dementia care and caring for adults over 65. This dual specialization means they're equipped to support residents through different stages of care needs. For families facing dementia's challenges, the home provides specialized support tailored to residents with memory care needs. Their dementia care services aim to create a supportive environment for those living with cognitive changes. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Madeleine House holds a Good rating across all five inspection domains, having improved from Requires Improvement, which is an encouraging sign. However, the published inspection report contains very little specific detail, so most scores reflect a general Good rating rather than verified, observation-backed evidence.
Homes in West Midlands typically score 68–82.Worth a visit
Madeleine House, at 60 Manor Road, Birmingham, holds a Good rating across all five inspection domains following its most recent assessment, published in March 2021. Crucially, this represents an improvement from a previous Requires Improvement rating, which suggests that the leadership team made real changes and sustained them through to re-inspection. The home is registered to care for people over 65, including those living with dementia, and is operated by Anchor Hanover Group, one of the larger not-for-profit care providers in England. The most important caveat for your decision is that the published report provides almost no specific detail about what daily life looks like inside Madeleine House. There are no inspector observations, no resident or family quotes, and no descriptions of staffing, food, activities, or the physical environment. The Good rating is real, but you cannot rely on this report alone to understand what your parent's experience would be. Visit in person, ask to see last week's actual staffing rota, walk the dementia unit at a quieter time of day, and speak directly to the registered manager, Mrs Keri Martin, about how the home has changed since its previous rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Madeleine House care home, Stechford measures up against the other homes you’re considering. Free account.
In Their Own Words
How Madeleine House care home, Stechford describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care support for Birmingham families seeking reassurance
Compassionate Care in Birmingham at Madeleine House
When dementia changes everything, finding the right care becomes deeply personal. Madeleine House in Birmingham specializes in dementia care alongside support for older adults. Located in the West Midlands, this care home offers dedicated support for residents navigating memory challenges.
Who they care for
The team at Madeleine House focuses on two key areas: specialized dementia care and caring for adults over 65. This dual specialization means they're equipped to support residents through different stages of care needs.
For families facing dementia's challenges, the home provides specialized support tailored to residents with memory care needs. Their dementia care services aim to create a supportive environment for those living with cognitive changes.
“If you're considering care options in Birmingham, visiting Madeleine House could help you understand if their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Madeleine House holds a Good rating across all five inspection domains, having improved from Requires Improvement, which is an encouraging sign. However, the published inspection report contains very little specific detail, so most scores reflect a general Good rating rather than verified, observation-backed evidence.
Homes in West Midlands typically score 68–82.Worth a visit
Madeleine House, at 60 Manor Road, Birmingham, holds a Good rating across all five inspection domains following its most recent assessment, published in March 2021. Crucially, this represents an improvement from a previous Requires Improvement rating, which suggests that the leadership team made real changes and sustained them through to re-inspection. The home is registered to care for people over 65, including those living with dementia, and is operated by Anchor Hanover Group, one of the larger not-for-profit care providers in England. The most important caveat for your decision is that the published report provides almost no specific detail about what daily life looks like inside Madeleine House. There are no inspector observations, no resident or family quotes, and no descriptions of staffing, food, activities, or the physical environment. The Good rating is real, but you cannot rely on this report alone to understand what your parent's experience would be. Visit in person, ask to see last week's actual staffing rota, walk the dementia unit at a quieter time of day, and speak directly to the registered manager, Mrs Keri Martin, about how the home has changed since its previous rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Madeleine House care home, Stechford measures up against the other homes you’re considering. Free account.
In Their Own Words
How Madeleine House care home, Stechford describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care support for Birmingham families seeking reassurance
Compassionate Care in Birmingham at Madeleine House
When dementia changes everything, finding the right care becomes deeply personal. Madeleine House in Birmingham specializes in dementia care alongside support for older adults. Located in the West Midlands, this care home offers dedicated support for residents navigating memory challenges.
Who they care for
The team at Madeleine House focuses on two key areas: specialized dementia care and caring for adults over 65. This dual specialization means they're equipped to support residents through different stages of care needs.
For families facing dementia's challenges, the home provides specialized support tailored to residents with memory care needs. Their dementia care services aim to create a supportive environment for those living with cognitive changes.
“If you're considering care options in Birmingham, visiting Madeleine House could help you understand if their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
