Dementia Care Home

Maple Dene care home, Moseley

10-14 St Agnes Road, Birmingham, West Midlands, B13 9PW

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-01-23

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-01-23

  • Is this home safe?

    Good
    The home was rated Good for safety at its December 2018 inspection. The published summary records this rating but does not include specific detail about what inspectors found in relation to staffing levels, medicines management, falls prevention, or infection control. A 2023 monitoring review found no evidence requiring the rating to be changed. No information about night staffing arrangements or agency staff usage is available in the published text.
    Verified by inspector
  • Is the care effective?

    Good
    Maple Dene was rated Good for effectiveness at its December 2018 inspection. This domain covers training, care planning, healthcare access, and food. The published summary does not include any specific detail about the content of dementia training, how care plans are constructed or reviewed, how GP access is arranged, or what the food offer looks like. The home is registered as a specialist dementia care provider, but no evidence of dementia-specific practice is described in the available text.
    Verified by inspector
  • Is this home caring?

    Good
    The home received a Good rating for caring at its December 2018 inspection. This domain covers staff warmth, dignity, respect, and support for independence. The published summary does not include any inspector observations about staff interactions, use of preferred names, pace of care, or response to distress. No quotes from residents or relatives are included in the available text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Maple Dene was rated Good for responsiveness at its December 2018 inspection. This domain covers activities, individual engagement, complaints handling, and end-of-life care. The published summary contains no detail about the activities programme, whether activities are tailored to individuals, how the home supports people who cannot join group activities, or what end-of-life planning looks like. No information about complaints processes is available in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for leadership at its December 2018 inspection. A registered manager, Mrs Leisha Cooper, is recorded as being in post, and a nominated individual, Mr Daniel Ryan, is also named. Maple Dene is operated by Anchor Hanover Group. The published summary does not include any observations about management visibility, staff culture, learning from incidents, or governance arrangements. It is not known whether Mrs Cooper is still in post.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Maple Dene specialises in dementia care and supports adults over 65. They focus on creating an environment where residents feel comfortable and secure. For those living with dementia, the home works to maintain emotional wellbeing alongside practical comfort. The team understands the importance of creating familiar, reassuring routines. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Maple Dene holds a Good rating across all five inspection domains, which is a positive baseline. However, the inspection was carried out in December 2018, meaning the findings are now over six years old, and the published report contains very limited specific detail to score against most family themes with confidence.

Homes in West Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Maple Dene, at 10-14 St Agnes Road in Birmingham, was rated Good across all five inspection domains following an inspection in December 2018. The home is registered to care for up to 40 adults over 65, including people living with dementia, and is operated by Anchor Hanover Group, a large not-for-profit provider. A monitoring review carried out in July 2023 found no evidence that the Good rating needed to be reassessed at that point. The significant limitation here is that the inspection is now over six years old, and the published report summary contains almost no specific detail about what inspectors actually observed: no quotes from residents or relatives, no descriptions of staff interactions, no information about staffing levels, food, activities, or the physical environment. A Good rating from 2018 is a reasonable starting point, but it tells you very little about what the home looks and feels like today. Before making any decision, visit in person, ask to see the most recent staffing rota (permanent versus agency, day and night), ask how care plans are reviewed and whether families are included, and spend time in a communal area watching how staff interact with your parent's potential neighbours.

The three questions to ask when you visit

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In Their Own Words

How Maple Dene care home, Moseley describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Maple Dene care home, Moseley says about itself

A comfortable Birmingham home with lovely gardens for visiting

Maple Dene – Expert Care in Birmingham

When families need dementia care in Birmingham, finding somewhere that feels genuinely welcoming matters enormously. Maple Dene in the West Midlands offers care for people over 65, with particular experience supporting those living with dementia. The home has created spaces where residents can feel comfortable and families can spend quality time together.

Care & specialisms

Who they care for

    The team at Maple Dene specialises in dementia care and supports adults over 65. They focus on creating an environment where residents feel comfortable and secure.

    How they describe their dementia care

    For those living with dementia, the home works to maintain emotional wellbeing alongside practical comfort. The team understands the importance of creating familiar, reassuring routines.

    “If you're considering Maple Dene, arranging a visit will help you see if it feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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