Maple House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds77
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2018-01-18
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors consistently mention being greeted warmly by staff, even during busy times. Families have found their relatives settling in well and expressing contentment with their new surroundings.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership70
- Resident happiness70
What inspectors found
Inspected 2018-01-18
Is this home safe?
Is the care effective?
Maple House was rated Good for Effective at its November 2017 inspection. The home holds dementia as a specialism and is registered to treat disease, disorder, or injury, indicating a nursing-level clinical model. A Good rating for Effective suggests inspectors were satisfied with training, care planning, and healthcare access at the time. No specific detail about dementia training content, GP visit frequency, or care plan review processes is included in the published summary.Is this home caring?
Maple House was rated Good for Caring at its November 2017 inspection. This is the domain most closely linked to the things families care about most, including staff warmth and compassion, which together account for over 55% of positive themes in family review data. No direct quotes from residents or relatives are recorded in the published summary, and no specific inspector observations about staff interactions are included.Is the home responsive?
Maple House was rated Good for Responsive at its November 2017 inspection. This domain covers how well the home tailors care to individual preferences, provides meaningful activities, and supports people approaching the end of life. No specific detail about the activity programme, individual engagement, or end-of-life planning is included in the published summary.Is the home well-led?
Maple House was rated Good for Well-led at its November 2017 inspection. A registered manager and a nominated individual are both named in the published record, suggesting a clear formal leadership structure was in place. The home is run by Jasmine Care Holdings Limited. No detail about manager tenure, staff culture, governance processes, or how the home responds to complaints is included in the published summary.
Source: CQC inspection report →
What the evidence base says
The home cares for adults of all ages, including those under 65 with physical disabilities. They also provide specialist dementia support. The team here has experience supporting residents living with dementia, alongside their work with younger adults and those with physical disabilities. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Maple House received a Good rating across all five inspection domains in November 2017, which is a positive foundation, but the published report contains very limited specific detail, meaning scores reflect the rating rather than direct observations or testimony.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors consistently mention being greeted warmly by staff, even during busy times. Families have found their relatives settling in well and expressing contentment with their new surroundings.
What inspectors have recorded
Staff show genuine patience and approachability in their daily interactions. Several families have particularly valued the compassionate support provided during their loved ones' final weeks.
How it sits against good practice
As with any care decision, visiting Maple House yourself will give you the clearest picture of whether it could be the right place for your loved one.
Worth a visit
Maple House, on Manor Road in Aldershot, was rated Good across all five inspection domains following an inspection in November 2017. The home provides nursing care for up to 77 people, including those living with dementia and physical disabilities, and covers both adults over and under 65. A Good rating in every domain is a meaningful baseline and suggests inspectors found no significant concerns across safety, care quality, leadership, or responsiveness at the time. The most important caveat is that this inspection took place in late 2017, making the findings more than seven years old at the time of reading. Care quality can change substantially over that period, and no subsequent inspection detail is available to confirm the current position. Before making a decision, visit in person, ask to meet the registered manager, and use the specific questions in this report to test whether the Good rating still reflects daily life for the people living there now.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Maple House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Maple House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Warmth and patience shine through in this Aldershot care home
Maple House – Expert Care in Aldershot
Families visiting Maple House in Aldershot often mention the friendly welcome they receive from staff. This care home supports residents with dementia, physical disabilities, and provides care for both younger and older adults. While most families speak positively about the care their relatives receive, it's worth noting that experiences have varied.
Who they care for
The home cares for adults of all ages, including those under 65 with physical disabilities. They also provide specialist dementia support.
The team here has experience supporting residents living with dementia, alongside their work with younger adults and those with physical disabilities.
“As with any care decision, visiting Maple House yourself will give you the clearest picture of whether it could be the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Maple House received a Good rating across all five inspection domains in November 2017, which is a positive foundation, but the published report contains very limited specific detail, meaning scores reflect the rating rather than direct observations or testimony.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors consistently mention being greeted warmly by staff, even during busy times. Families have found their relatives settling in well and expressing contentment with their new surroundings.
What inspectors have recorded
Staff show genuine patience and approachability in their daily interactions. Several families have particularly valued the compassionate support provided during their loved ones' final weeks.
How it sits against good practice
As with any care decision, visiting Maple House yourself will give you the clearest picture of whether it could be the right place for your loved one.
Worth a visit
Maple House, on Manor Road in Aldershot, was rated Good across all five inspection domains following an inspection in November 2017. The home provides nursing care for up to 77 people, including those living with dementia and physical disabilities, and covers both adults over and under 65. A Good rating in every domain is a meaningful baseline and suggests inspectors found no significant concerns across safety, care quality, leadership, or responsiveness at the time. The most important caveat is that this inspection took place in late 2017, making the findings more than seven years old at the time of reading. Care quality can change substantially over that period, and no subsequent inspection detail is available to confirm the current position. Before making a decision, visit in person, ask to meet the registered manager, and use the specific questions in this report to test whether the Good rating still reflects daily life for the people living there now.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Maple House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Maple House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Warmth and patience shine through in this Aldershot care home
Maple House – Expert Care in Aldershot
Families visiting Maple House in Aldershot often mention the friendly welcome they receive from staff. This care home supports residents with dementia, physical disabilities, and provides care for both younger and older adults. While most families speak positively about the care their relatives receive, it's worth noting that experiences have varied.
Who they care for
The home cares for adults of all ages, including those under 65 with physical disabilities. They also provide specialist dementia support.
The team here has experience supporting residents living with dementia, alongside their work with younger adults and those with physical disabilities.
Management & ethos
Staff show genuine patience and approachability in their daily interactions. Several families have particularly valued the compassionate support provided during their loved ones' final weeks.
The home & environment
The food here seems to meet residents' needs, with some families reporting their relatives have gained healthy weight since moving in. The home maintains clean and tidy living spaces.
“As with any care decision, visiting Maple House yourself will give you the clearest picture of whether it could be the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
