Dementia Care Home

Mary Rose Manor, (Jack)

Copnor Road, Portsmouth, Hampshire, PO3 5GA

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds52
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2019-01-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe feeling genuinely welcomed here, with staff making time to understand each resident's unique needs and preferences. The team seems particularly skilled at caring for people who can't easily express themselves, picking up on non-verbal cues and ensuring everyone feels heard and valued.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-01-12

  • Is this home safe?

    Good
    Mary Rose Manor received a Good rating for Safe at its December 2018 inspection. This domain covers staffing levels, medicines management, infection control, and safeguarding. No specific staffing numbers, night rota details, agency usage figures, or incident-learning examples are recorded in the published findings. The rating indicates inspectors were satisfied with safety arrangements at the time, but the published report does not provide enough detail to go beyond that general conclusion.
    Verified by inspector
  • Is the care effective?

    Good
    Mary Rose Manor received a Good rating for Effective at its December 2018 inspection. This domain covers care planning, staff training, healthcare access, and food and nutrition. Dementia is listed as a specialism, which implies inspectors expected and found evidence of relevant training and care planning. No specific training records, care plan examples, GP access arrangements, or mealtime observations are published in the available findings.
    Verified by inspector
  • Is this home caring?

    Good
    Mary Rose Manor received a Good rating for Caring at its December 2018 inspection. This domain covers staff warmth, dignity, respect, and resident independence. No specific inspector observations of staff interactions, preferred name use, response to distress, or examples of dignity being upheld in personal care are recorded in the published findings. The Good rating indicates inspectors were satisfied, but the published evidence base for this conclusion is not visible.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Mary Rose Manor received a Good rating for Responsive at its December 2018 inspection. This domain covers activities, individual engagement, and responsiveness to changing needs including end-of-life care. No activity programme details, examples of one-to-one engagement, or end-of-life planning approaches are recorded in the published findings. The home's specialism in dementia, mental health conditions, and physical disabilities indicates a broad range of support needs among residents.
    Verified by inspector
  • Is the home well-led?

    Good
    Mary Rose Manor received a Good rating for Well-led at its December 2018 inspection. A registered manager (Miss Julie Caroline Turk) and a nominated individual (Dr Niraj Bhupendra Brahmabhatt) are named in the registration record. The home is operated by Century Healthcare 3 Limited. No detail about management visibility, staff culture, incident learning processes, governance audits, or staff feedback mechanisms is published in the available inspection findings.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for people with dementia, mental health conditions, physical disabilities and sensory impairments. They're set up to support residents with multiple or complex conditions who need both nursing and personal care. Staff here understand the challenges of dementia care, particularly when combined with other health conditions. They work to maintain dignity and connection for residents at all stages, adapting their approach as needs change. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Mary Rose Manor was rated Good across all five inspection domains, but the published report contains very little specific detail, observations, or direct testimony, so scores reflect a solid baseline rather than strong confirmed evidence. Families should ask detailed questions on a visit to fill the gaps the inspection findings do not address.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe feeling genuinely welcomed here, with staff making time to understand each resident's unique needs and preferences. The team seems particularly skilled at caring for people who can't easily express themselves, picking up on non-verbal cues and ensuring everyone feels heard and valued.

Lens 02

What inspectors have recorded

The nursing team works closely with care assistants to provide consistent support across all shifts. Families report good coordination between medical professionals and care staff, particularly around medication management and palliative care when needed.

Lens 03

How it sits against good practice

If you're looking for somewhere that can handle complex care needs with genuine skill, Mary Rose Manor could be worth exploring.

DCC Recommendation

Worth a visit

Mary Rose Manor, on Copnor Road in Portsmouth, was rated Good across all five inspection domains at its last inspection in December 2018, with that rating reviewed and maintained in July 2023. The home has 52 beds and specialises in dementia, mental health conditions, physical disabilities, and sensory impairment, as well as nursing care for both older and younger adults. A named registered manager and nominated individual are in post, indicating a governance structure is in place. The main uncertainty here is the limited amount of published detail. The inspection report as available contains almost no specific observations, resident or family testimony, or concrete examples of what good looks like day to day at this home. A Good rating is a positive starting point, but it was awarded more than six years ago, and the evidence base behind it is not publicly visible in enough detail to give a confident picture of what life is actually like for your parent. Before making any decision, visit the home in person, ask to see last week's actual staffing rota (not a template), ask to meet the registered manager, and if possible arrive around mealtime to observe how staff interact with residents in an unstructured moment.

The three questions to ask when you visit

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In Their Own Words

How Mary Rose Manor, (Jack) describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Mary Rose Manor, (Jack) says about itself

Trusted nursing care for complex needs in Portsmouth

Nursing home in Portsmouth: True Peace of Mind

When someone you love needs skilled nursing alongside personal care, finding the right place matters deeply. Mary Rose Manor in Portsmouth provides residential and nursing care for people with complex health conditions, including dementia and physical disabilities. The home supports both younger adults and those over 65, with staff experienced in caring for residents who need help with communication or mobility.

Care & specialisms

Who they care for

    The home cares for people with dementia, mental health conditions, physical disabilities and sensory impairments. They're set up to support residents with multiple or complex conditions who need both nursing and personal care.

    How they describe their dementia care

    Staff here understand the challenges of dementia care, particularly when combined with other health conditions. They work to maintain dignity and connection for residents at all stages, adapting their approach as needs change.

    “If you're looking for somewhere that can handle complex care needs with genuine skill, Mary Rose Manor could be worth exploring.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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