Dementia Care Home

Matthias House

107 Dudley Road, Tipton, West Midlands, DY4 8DJ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff65 / 100

Staff warmth score

“Well Looked After”60%

of reviewers answered yes

Good to know

  • Registered beds33
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-12-24

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The warmth here comes through in everyday moments. Families describe staff who are genuinely friendly and approachable, making both residents and visitors feel comfortable from the start.

The eight family priority themes

  • Staff warmth65
  • Compassion & dignity65
  • Cleanliness65
  • Activities & engagement55
  • Food quality55
  • Healthcare60
  • Management & leadership65
  • Resident happiness60
Section 02

What inspectors found

Inspected 2019-12-24

  • Is this home safe?

    Good
    The Safe domain was rated Good at the November 2019 inspection. This covers staffing levels, medicines management, and infection control. The published report does not include specific detail about staffing ratios, night cover arrangements, or how the home manages falls or other incidents. A monitoring review in July 2023 found no evidence to change this rating.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the November 2019 inspection. This domain covers training, care planning, access to healthcare, and food quality. No specific detail about dementia training content, care plan review processes, GP access arrangements, or mealtimes was included in the published report. The monitoring review in July 2023 did not reassess this domain.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the November 2019 inspection. This covers staff warmth, dignity, respect, and independence. The published report does not include specific inspector observations of staff interactions, resident testimony about how they are treated, or examples of how privacy and dignity are maintained in day-to-day care. No quotes from residents or relatives were published.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the November 2019 inspection. This domain covers activities, individual engagement, and responsiveness to changing needs including end-of-life care. No specific detail about the activities programme, one-to-one engagement, or advance care planning was included in the published report.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the November 2019 inspection. A registered manager, Mrs Beverley Louise Elwell, and a nominated individual, Mr Karl James Grant, are recorded as in post. The published report does not include detail about management visibility, staff culture, how the home handles complaints, or how it learns from incidents and near misses.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist dementia care alongside general support for people over 65. While the home accepts residents with dementia, families considering this option should ask about specific approaches and activities during their visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Matthias House holds a Good rating across all five inspection domains, but the published report contains very little specific detail, so scores reflect a general positive picture rather than confirmed direct observations. Families should treat this as a starting point and gather their own evidence on a visit.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

The warmth here comes through in everyday moments. Families describe staff who are genuinely friendly and approachable, making both residents and visitors feel comfortable from the start.

Lens 02

What inspectors have recorded

During challenging times like the pandemic, the team showed they could balance safety protocols with keeping families connected and residents secure. Staff respond well to individual needs, particularly during respite stays when residents need extra reassurance.

Lens 03

How it sits against good practice

Some families have mentioned finding initial phone contact less helpful than the in-person experience, so visiting might give you the clearest picture of what Matthias House offers.

DCC Recommendation

Worth a visit

Matthias House, on Dudley Road in Tipton, was rated Good across all five inspection domains at its last inspection in November 2019. The home supports up to 33 residents, specialising in older adults and people living with dementia. A registered manager was confirmed in post, which is an important baseline for governance and accountability. The main uncertainty here is the age of the inspection, now more than five years old, and the very limited detail published from it. A monitoring review in July 2023 found no evidence to change the rating, but that review was based on data rather than a fresh visit. Before making a decision, visit the home in person, ask to see last week's actual staffing rota, and speak with the manager about how care plans are reviewed with families. The Good rating is a reasonable starting point, but you will need your own observations to feel confident.

The three questions to ask when you visit

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In Their Own Words

How Matthias House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Matthias House says about itself

Where warm staff create genuine comfort for respite and long-term care

Residential home in Tipton: True Peace of Mind

When families need respite care or a permanent home for their loved one, Matthias House in Tipton offers the kind of personal attention that matters most. This West Midlands care home specialises in supporting people over 65, including those living with dementia. Families speak of staff who take time to know each resident and create real connections during their stay.

Care & specialisms

Who they care for

    The home provides specialist dementia care alongside general support for people over 65.

    How they describe their dementia care

    While the home accepts residents with dementia, families considering this option should ask about specific approaches and activities during their visit.

    “Some families have mentioned finding initial phone contact less helpful than the in-person experience, so visiting might give you the clearest picture of what Matthias House offers.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

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    Digital Photoframe

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