Miramar
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds108
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2019-10-03
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors often comment on the warm atmosphere they find here, with regular activities that keep residents engaged throughout the day. Family members particularly notice how quickly their loved ones settle in, appearing relaxed and well-cared for even during those difficult first weeks.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2019-10-03
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at the February 2024 inspection. No specific information about care plan quality, GP access, dementia training content, or food provision is included in the available published findings. The home declares a dementia specialism, which implies a commitment to specialist practice, but the inspection text does not describe what that looks like in practice. The previous Requires Improvement rating suggests there were gaps here before, and the improvement to Good indicates those gaps were addressed.Is this home caring?
The home was rated Good for caring at the February 2024 inspection. The published findings contain no inspector observations of staff interactions, no quotes from residents about how they feel, and no description of how dignity and privacy are maintained in practice. This does not mean these things are absent; it means the available published text does not describe them. The improvement from Requires Improvement indicates inspectors were satisfied with what they found.Is the home responsive?
The home was rated Good for responsiveness at the February 2024 inspection. No detail about the activities programme, individual engagement, end-of-life planning, or how the home responds to changing needs is recorded in the available published findings. The home's declared dementia specialism implies some tailoring of care to individual need, but this is not described in the text. For a 108-bed home, the range of need across residents will be considerable.Is the home well-led?
The home was rated Good for leadership at the February 2024 inspection. Mrs Louise Vickers is named as the registered manager and Mrs Natasha Southall as the nominated individual. The improvement from Requires Improvement to Good across all five domains suggests that the leadership team made substantive changes between inspections. The published findings do not describe the manager's visibility, staff culture, governance processes, or how the home handles complaints and incidents.
Source: CQC inspection report →
What the evidence base says
Miramar specialises in dementia care alongside support for physical disabilities, welcoming residents over 65 who need skilled nursing care. The home's dementia expertise shows in how well residents with advanced conditions settle here. Nursing staff demonstrate genuine understanding of dementia care, helping residents maintain their sense of contentment and connection. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Miramar Care Home scores 74 out of 100. Every domain was rated Good at the most recent inspection, which is a meaningful improvement from the previous Requires Improvement rating, but the published report contains very limited specific detail, so scores reflect that improvement trajectory rather than rich observational evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors often comment on the warm atmosphere they find here, with regular activities that keep residents engaged throughout the day. Family members particularly notice how quickly their loved ones settle in, appearing relaxed and well-cared for even during those difficult first weeks.
What inspectors have recorded
The nursing and care teams work well together, showing real empathy and responsiveness to residents' needs. Families appreciate how different departments coordinate to answer questions and provide support, though some administrative processes around billing may need clarification upfront.
How it sits against good practice
Getting the full picture of any care home means visiting in person — something that's especially worthwhile at Miramar to see their approach to dementia care firsthand.
Worth a visit
Miramar Care Home, on Reculver Road in Herne Bay, was assessed in February 2024 and rated Good across all five inspection domains, with the report published in May 2024. This is a meaningful improvement from its previous rating of Requires Improvement, which suggests the registered manager and the operating organisation have put genuine work into addressing earlier concerns. The home is registered for 108 beds and declares specialisms in dementia care and support for people with physical disabilities alongside general care for older adults. The main limitation for any family reading this report is that the published findings are very thin on specific detail. There are no inspector observations of actual care interactions, no quotes from residents or relatives, and no description of the environment, staffing ratios, food, or activities. A Good rating is reassuring, but it does not tell you what daily life looks like for your mum or dad. Before making a decision, visit in person at different times of day, ask to see last week's actual staffing rota (not the template), request a copy of the activities timetable for the past fortnight, and ask the manager directly what changed between the Requires Improvement inspection and this one.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Miramar measures up against the other homes you’re considering. Free account.
In Their Own Words
How Miramar describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia care meets genuine warmth in Herne Bay
Miramar Care Home – Expert Care in Herne Bay
For families facing the challenges of advanced dementia, Miramar Care Home in Herne Bay offers something precious — skilled nursing teams who truly understand how to help residents feel settled and content. The care home specialises in supporting people over 65 with dementia and physical disabilities, creating an environment where residents seem notably happy in their daily routines.
Who they care for
Miramar specialises in dementia care alongside support for physical disabilities, welcoming residents over 65 who need skilled nursing care.
The home's dementia expertise shows in how well residents with advanced conditions settle here. Nursing staff demonstrate genuine understanding of dementia care, helping residents maintain their sense of contentment and connection.
“Getting the full picture of any care home means visiting in person — something that's especially worthwhile at Miramar to see their approach to dementia care firsthand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Miramar Care Home scores 74 out of 100. Every domain was rated Good at the most recent inspection, which is a meaningful improvement from the previous Requires Improvement rating, but the published report contains very limited specific detail, so scores reflect that improvement trajectory rather than rich observational evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors often comment on the warm atmosphere they find here, with regular activities that keep residents engaged throughout the day. Family members particularly notice how quickly their loved ones settle in, appearing relaxed and well-cared for even during those difficult first weeks.
What inspectors have recorded
The nursing and care teams work well together, showing real empathy and responsiveness to residents' needs. Families appreciate how different departments coordinate to answer questions and provide support, though some administrative processes around billing may need clarification upfront.
How it sits against good practice
Getting the full picture of any care home means visiting in person — something that's especially worthwhile at Miramar to see their approach to dementia care firsthand.
Worth a visit
Miramar Care Home, on Reculver Road in Herne Bay, was assessed in February 2024 and rated Good across all five inspection domains, with the report published in May 2024. This is a meaningful improvement from its previous rating of Requires Improvement, which suggests the registered manager and the operating organisation have put genuine work into addressing earlier concerns. The home is registered for 108 beds and declares specialisms in dementia care and support for people with physical disabilities alongside general care for older adults. The main limitation for any family reading this report is that the published findings are very thin on specific detail. There are no inspector observations of actual care interactions, no quotes from residents or relatives, and no description of the environment, staffing ratios, food, or activities. A Good rating is reassuring, but it does not tell you what daily life looks like for your mum or dad. Before making a decision, visit in person at different times of day, ask to see last week's actual staffing rota (not the template), request a copy of the activities timetable for the past fortnight, and ask the manager directly what changed between the Requires Improvement inspection and this one.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Miramar measures up against the other homes you’re considering. Free account.
In Their Own Words
How Miramar describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia care meets genuine warmth in Herne Bay
Miramar Care Home – Expert Care in Herne Bay
For families facing the challenges of advanced dementia, Miramar Care Home in Herne Bay offers something precious — skilled nursing teams who truly understand how to help residents feel settled and content. The care home specialises in supporting people over 65 with dementia and physical disabilities, creating an environment where residents seem notably happy in their daily routines.
Who they care for
Miramar specialises in dementia care alongside support for physical disabilities, welcoming residents over 65 who need skilled nursing care.
The home's dementia expertise shows in how well residents with advanced conditions settle here. Nursing staff demonstrate genuine understanding of dementia care, helping residents maintain their sense of contentment and connection.
Management & ethos
The nursing and care teams work well together, showing real empathy and responsiveness to residents' needs. Families appreciate how different departments coordinate to answer questions and provide support, though some administrative processes around billing may need clarification upfront.
The home & environment
The home maintains clean, spacious rooms with pleasant views across well-kept communal areas. Most families find the accommodation standards reassuring, though it's worth checking specific rooms during your visit to ensure they meet your expectations.
“Getting the full picture of any care home means visiting in person — something that's especially worthwhile at Miramar to see their approach to dementia care firsthand.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
