Dementia Care Home

Moundsley Hall Care Village

Walkers Heath Road, Birmingham, West Midlands, B38 0BL

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds60
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2022-04-27

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement45
  • Food quality55
  • Healthcare72
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-04-27

  • Is this home safe?

    Not yet rated
    Safe was rated Good at the March 2024 assessment. This covers staffing levels, medicines management, infection control, and how the home identifies and responds to risks. The improvement from the previous Requires Improvement rating suggests that concerns identified earlier have been addressed. The published summary does not record specific inspector observations about staffing ratios or medicines processes, so the detail behind this rating is not available in the published text.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Effective was rated Good at the March 2024 assessment. This domain covers whether staff have the right training and skills, whether care plans are up to date and reflect individual needs, and whether residents have access to healthcare when they need it. Dementia is listed as a specialism of the home. The published summary does not include specific examples of care plan content, GP access arrangements, or the content of dementia training, so the evidence behind this rating is not available in the published text.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Caring was rated Good at the March 2024 assessment. This domain covers staff warmth, dignity, respect, and whether your parent's independence is supported. A Good rating here is a meaningful positive signal, particularly given the home's previous Requires Improvement overall rating. The published summary does not include direct quotes from residents or relatives or specific inspector observations about staff interactions, so the texture behind this rating is not available in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Responsive was rated Requires Improvement at the March 2024 assessment. This is the domain that covers activities, individual engagement, whether the home responds to personal preferences, and end-of-life care planning. This is the only domain not rated Good, and it is the one that most directly affects your parent's daily quality of life. The published summary does not describe what specific concerns were found, which makes it difficult to assess how serious the issues are or whether they have since been addressed.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Well-led was rated Good at the March 2024 assessment. A named registered manager (Mr Marc Tyrone Cohen) and a nominated individual (Mr Michael Gimson) are identified on the registration. The home's improvement from Requires Improvement to Good overall suggests leadership has been effective in identifying and addressing problems. The published summary does not describe how the manager is experienced by staff and residents day to day, or what governance systems are in place.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here supports people with various needs, including dementia care and mental health conditions. They also provide specialist support for adults with physical disabilities, welcoming residents both under and over 65. For families dealing with dementia, the home offers dedicated support tailored to each person's needs. Their approach focuses on maintaining dignity and quality of life as conditions progress. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Moundsley House scores 72 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating and solid Good ratings across most domains, tempered by a Requires Improvement in Responsive, which covers activities, engagement, and whether your parent will have a meaningful daily life here.

Homes in West Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Moundsley House, on Walkers Heath Road in Birmingham, was assessed in March 2024 and the report published in September 2024. The home improved from its previous Requires Improvement rating to an overall Good, with Good ratings across Safe, Effective, Caring, and Well-led. That trajectory is a positive signal: homes that improve their rating tend to have leadership that has identified problems and acted on them. The one area that should give you pause is Responsive, which was rated Requires Improvement. This is the domain that covers whether your parent will have a meaningful daily life: activities, individual engagement, and how well the home responds to personal preferences. The published report does not include enough detail to tell you exactly what was found or what has changed since. On a visit, ask to see the current activity timetable, ask specifically about one-to-one engagement for residents who cannot join group sessions, and speak to any activity staff you can find. The improvement from the previous rating is encouraging, but the Responsive finding means this is the area to scrutinise most carefully.

The three questions to ask when you visit

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In Their Own Words

How Moundsley Hall Care Village describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Moundsley Hall Care Village says about itself

Supporting families through life's most challenging moments in Birmingham

Moundsley House – Expert Care in Birmingham

When someone you love needs specialist care, finding the right place feels overwhelming. Moundsley House in Birmingham provides support for people with dementia, mental health conditions and physical disabilities. The home welcomes both younger adults under 65 and older residents who need dedicated care.

Care & specialisms

Who they care for

    The team here supports people with various needs, including dementia care and mental health conditions. They also provide specialist support for adults with physical disabilities, welcoming residents both under and over 65.

    How they describe their dementia care

    For families dealing with dementia, the home offers dedicated support tailored to each person's needs. Their approach focuses on maintaining dignity and quality of life as conditions progress.

    “If you're considering Moundsley House, visiting in person will help you get a feel for whether it's the right fit for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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