New Bradley Hall Residential Care
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds66
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2019-10-24
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about feeling included in their relatives' care here. Staff take time to listen to what matters to each family, and they keep everyone updated about how things are going. People say they trust the team to keep their loved ones safe.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2019-10-24
Is this home safe?
Is the care effective?
The inspection rated this domain Good. The published text does not describe specific findings about care planning, dementia training, healthcare access, or food quality. The home is registered as a dementia specialism, which implies a baseline of relevant practice, but no inspector observations or staff testimony about effectiveness are recorded in the available report. The home is run by Black Country Housing Group, which may have group-wide training frameworks, though these are not described.Is this home caring?
The inspection rated this domain Good. No specific inspector observations, resident testimony, or staff interactions are described in the published text. The Good rating indicates inspectors were satisfied with the standard of care during their visit, but the absence of specific evidence means families cannot assess the quality of daily interactions from this report alone. The previous Requires Improvement rating makes the improvement to Good in this domain notable, even though the detail behind it is not recorded in the available summary.Is the home responsive?
The inspection rated this domain Good. No specific detail is provided in the published text about activities, individual engagement, or how the home responds to the varying needs of people with dementia. The home declares a dementia specialism, which suggests activities and routines should in principle be adapted for people at different stages. There is no recorded evidence about whether one-to-one engagement is available for people who find group activities difficult, nor about how end-of-life care is approached.Is the home well-led?
The inspection rated this domain Good, representing an improvement from the previous Requires Improvement rating. A named registered manager and a nominated individual are recorded. The July 2023 monitoring review found no evidence requiring reassessment of the Good rating. No specific detail is provided about management visibility, staff culture, communication with families, or governance processes. The improvement across all five domains from the previous inspection suggests the leadership team made substantive changes, though what those changes were is not described.
Source: CQC inspection report →
What the evidence base says
New Bradley Hall cares for people over 65, with particular experience supporting residents with dementia. The home provides secure environments for people living with dementia. Staff work to keep residents safe while maintaining regular communication with families about their care. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
New Bradley Hall holds a Good rating across all five inspection domains, which is genuinely positive, particularly given it improved from Requires Improvement. However, the published inspection text contains very little specific detail, so most scores sit in the mid-range reflecting a credible but unverified picture.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about feeling included in their relatives' care here. Staff take time to listen to what matters to each family, and they keep everyone updated about how things are going. People say they trust the team to keep their loved ones safe.
What inspectors have recorded
The care team stays organised and handles daily care tasks professionally. Several families mention how staff pay attention to both residents and their relatives, making sure everyone feels considered in care decisions.
How it sits against good practice
If you'd like to see how the team works and learn more about their approach to dementia care, arranging a visit would help you get a proper feel for the place.
Worth a visit
New Bradley Hall in Kingswinford was rated Good across all five inspection domains at its last inspection in September 2019. Crucially, it had previously held a Requires Improvement rating, so this represents genuine, inspected progress. A monitoring review in July 2023 found no evidence of deterioration. The home specialises in dementia care for adults over 65 and has 66 beds, operated by Black Country Housing Group. The honest limitation here is that the published inspection text is very brief and contains almost no specific evidence about day-to-day care. The Good rating is real, but families cannot rely on this report alone to understand what life would actually be like for your mum or dad. The inspection is now over five years old. Before making a decision, visit in person, ask to see the staffing rota for a recent week, speak to the activities coordinator about what happens on weekends, and ask how the home has changed since 2019.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How New Bradley Hall Residential Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families feel heard and residents stay safe
Dedicated residential home Support in Kingswinford
When you're looking for dementia care, knowing your loved one will be safe matters most. New Bradley Hall in Kingswinford focuses on security and keeping families involved. The team here works to make sure residents are properly looked after while relatives stay connected to their care.
Who they care for
New Bradley Hall cares for people over 65, with particular experience supporting residents with dementia.
The home provides secure environments for people living with dementia. Staff work to keep residents safe while maintaining regular communication with families about their care.
“If you'd like to see how the team works and learn more about their approach to dementia care, arranging a visit would help you get a proper feel for the place.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
New Bradley Hall holds a Good rating across all five inspection domains, which is genuinely positive, particularly given it improved from Requires Improvement. However, the published inspection text contains very little specific detail, so most scores sit in the mid-range reflecting a credible but unverified picture.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families talk about feeling included in their relatives' care here. Staff take time to listen to what matters to each family, and they keep everyone updated about how things are going. People say they trust the team to keep their loved ones safe.
What inspectors have recorded
The care team stays organised and handles daily care tasks professionally. Several families mention how staff pay attention to both residents and their relatives, making sure everyone feels considered in care decisions.
How it sits against good practice
If you'd like to see how the team works and learn more about their approach to dementia care, arranging a visit would help you get a proper feel for the place.
Worth a visit
New Bradley Hall in Kingswinford was rated Good across all five inspection domains at its last inspection in September 2019. Crucially, it had previously held a Requires Improvement rating, so this represents genuine, inspected progress. A monitoring review in July 2023 found no evidence of deterioration. The home specialises in dementia care for adults over 65 and has 66 beds, operated by Black Country Housing Group. The honest limitation here is that the published inspection text is very brief and contains almost no specific evidence about day-to-day care. The Good rating is real, but families cannot rely on this report alone to understand what life would actually be like for your mum or dad. The inspection is now over five years old. Before making a decision, visit in person, ask to see the staffing rota for a recent week, speak to the activities coordinator about what happens on weekends, and ask how the home has changed since 2019.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how New Bradley Hall Residential Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How New Bradley Hall Residential Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families feel heard and residents stay safe
Dedicated residential home Support in Kingswinford
When you're looking for dementia care, knowing your loved one will be safe matters most. New Bradley Hall in Kingswinford focuses on security and keeping families involved. The team here works to make sure residents are properly looked after while relatives stay connected to their care.
Who they care for
New Bradley Hall cares for people over 65, with particular experience supporting residents with dementia.
The home provides secure environments for people living with dementia. Staff work to keep residents safe while maintaining regular communication with families about their care.
Management & ethos
The care team stays organised and handles daily care tasks professionally. Several families mention how staff pay attention to both residents and their relatives, making sure everyone feels considered in care decisions.
“If you'd like to see how the team works and learn more about their approach to dementia care, arranging a visit would help you get a proper feel for the place.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
