Dementia Care Home

New Day Residential and Nursing Home

45 Wynford Road, Birmingham, West Midlands, B27 6JH

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
71/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds37
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2019-07-25

Save New Day Residential and Nursing Home to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-07-25

  • Is this home safe?

    Good
    The home was rated Good for safety at the July 2019 inspection, having previously received a lower rating in this domain. The published report does not include specific observations about falls management, medicines administration, infection control, or night staffing arrangements. A 2023 monitoring review found no new evidence to prompt reassessment. The home is registered to provide nursing care for 37 people with a wide range of needs, including dementia, mental health conditions, and physical disabilities.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at the July 2019 inspection. This domain covers training, care planning, healthcare access, nutrition, and how well the home understands each person's individual needs. The published report does not include specific examples of care plan content, GP or specialist access arrangements, or details of dementia training programmes. The home's registration covers nursing care, which means a registered nurse must be on duty at all times, and this is a meaningful baseline for healthcare oversight.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for caring at its July 2019 inspection. This domain reflects whether staff treat the people who live there with warmth, dignity, and genuine respect for their individuality. The published report includes no resident or relative quotes, no inspector observations of staff interactions, and no examples of how preferred names, communication styles, or privacy are handled in practice. The Good rating tells you inspectors were satisfied at the time, but the underlying evidence is not available in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at the July 2019 inspection. This domain covers activities, individualised engagement, and end-of-life planning. The published report contains no detail about the activity programme, whether activities are tailored to individuals or primarily group-based, or how the home supports someone who can no longer participate in group settings. The home's specialisms include dementia, mental health, and sensory impairment, all of which require highly individualised approaches to meaningful engagement.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for leadership at the July 2019 inspection, having previously received a lower rating in this domain. A named registered manager, Mr Jabriel Raja, is recorded as being in post, alongside a nominated individual, Ms Ruth Tickey Malesa. The provider is Huskards Care Limited. The published report does not describe the manager's visibility on the floor, staff culture, governance processes, or how the home handles complaints and feedback. The 2023 monitoring review found no evidence to change the Good rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for people with sensory impairments, physical disabilities and mental health conditions. They support both younger adults under 65 and older residents who need nursing care. Newday provides specialist dementia nursing, supporting residents through different stages of cognitive decline. Their nursing team has experience caring for people with advanced dementia who need skilled, compassionate support. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

71/ 100

DCC Family Score

Newday Nursing Home improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection report contains very limited specific detail, so most scores reflect a confirmed positive direction rather than rich, observable evidence.

Homes in West Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Newday Nursing Home, on Wynford Road in Birmingham, was rated Good at its last inspection in July 2019, having previously been rated Requires Improvement. That improvement across all five domains, including safety, care, and leadership, is a positive signal and suggests the home responded to earlier concerns. A monitoring review carried out in July 2023 found no evidence to change that rating. The main limitation for any family considering this home is that the published inspection report contains very little specific detail: no resident or relative quotes, no inspector observations of day-to-day life, and no examples of how staff actually behave with the people who live there. The Good ratings tell you the direction of travel is positive, but they do not give you a picture of what daily life looks like for your parent. Before deciding, visit in person during the day and again in the early evening, ask to see last week's actual staffing rota (not the template), observe how staff greet your parent when they arrive, and ask the manager directly about dementia-specific training, night staffing ratios, and how the team communicates with families when something changes.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how New Day Residential and Nursing Home measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How New Day Residential and Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What New Day Residential and Nursing Home says about itself

Specialist nursing care for complex needs in Birmingham

Compassionate Care in Birmingham at Newday Nursing Home

When someone you love needs nursing care for dementia, mental health conditions or physical disabilities, finding the right place matters. Newday Nursing Home in Birmingham provides specialist support for adults of all ages, including those under 65 who need skilled nursing care.

Care & specialisms

Who they care for

    The home cares for people with sensory impairments, physical disabilities and mental health conditions. They support both younger adults under 65 and older residents who need nursing care.

    How they describe their dementia care

    Newday provides specialist dementia nursing, supporting residents through different stages of cognitive decline. Their nursing team has experience caring for people with advanced dementia who need skilled, compassionate support.

    “If you'd like to learn more about their specialist nursing services, the team at Newday would be happy to discuss your family's needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept