Dementia Care Home

Oak Hill Mansion Nursing Home

Oak Hill Mansion, Accrington, Lancashire, BB5 2BN

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds13
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
  • Last inspected2025-05-19

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement65
  • Food quality62
  • Healthcare55
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2025-05-19 Report published 2025-05-19

  • Is this home safe?

    Requires improvement
    The Safe domain was rated Requires Improvement at the May 2025 inspection. This is the only domain at Oak Hill Mansion not rated Good. The published summary does not specify which aspect of safety prompted this rating, whether staffing levels, medication management, infection control, or risk assessment. A Requires Improvement rating in safety does not mean people were in immediate danger, but it does mean inspectors found something that needed to change. The home will have been required to submit an action plan.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the May 2025 inspection. This domain covers care planning, staff training, healthcare access, and nutrition. Dementia is listed as a specialism for the home, and a Good rating here indicates inspectors were satisfied that staff had the skills and knowledge to deliver appropriate care. The published summary does not, however, provide specific examples of care plan content, dementia training programmes, or GP access arrangements.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the May 2025 inspection. This domain captures staff warmth, dignity, respect, and whether people are treated as individuals. A Good rating indicates inspectors were satisfied with the interactions they observed and any testimony gathered. Staff warmth and compassion are the two highest-weighted themes in our family review data, accounting for over half of what drives positive family satisfaction scores, so a Good Caring rating carries real weight. The published summary does not provide direct quotes or specific observations from this inspection.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the May 2025 inspection. This domain covers how well the home tailors care to individual needs, the activity programme, and end-of-life care. A Good rating suggests inspectors found that the home was meeting individual needs reasonably well and that activities were available. The published summary does not describe specific activities, individual engagement approaches, or how the home caters for people who cannot participate in group settings.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the May 2025 inspection. A registered manager, Ms Tasmia Umar, and a nominated individual, Mr Ali Sevinc, are both named and registered with the regulator. A Good Well-led rating indicates inspectors found governance systems, accountability structures, and a positive staff culture to be in place at the time of the inspection. The published summary does not describe manager tenure, staff turnover, or how families are kept informed.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care, with staff trained to support people experiencing memory loss and confusion. Adapted care is also provided for those with physical disabilities, with accessibility considered throughout the home. The dementia care programme at Oak Hill Mansion focuses on maintaining each person's independence and dignity. Staff work with families to understand your parent's history and preferences, and use this to build an individualised care plan. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Oak Hill Mansion scores 72 out of 100, reflecting a broadly positive inspection with warm, respectful care and capable leadership, held back by a Requires Improvement rating for safety that families should probe directly before deciding.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Oak Hill Mansion, a 13-bed nursing home in Accrington specialising in dementia and physical disability care, was rated Good overall at its inspection in May 2025, with Good ratings across Effective, Caring, Responsive, and Well-led. Inspectors found that care was delivered with respect and dignity, leadership was in place, and the home was responsive to individual needs. The registered manager and nominated individual are both identified, suggesting a stable leadership structure at the time of assessment. The one area that must not be overlooked is the Requires Improvement rating for Safe. This is the domain that covers medication management, infection control, staffing levels, and how the home responds to risk. Because the published inspection summary does not detail which specific safety concerns were found, you cannot assume the issue was minor. Before visiting, ask the manager directly what the inspectors identified as unsafe, what has been done to fix it, and whether a follow-up inspection has taken place or is scheduled. On your visit, ask to see the night-time staffing rota for last week and find out how many permanent staff are on the dementia unit overnight.

The three questions to ask when you visit

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In Their Own Words

How Oak Hill Mansion Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Oak Hill Mansion Nursing Home says about itself

Specialist dementia support in a well-established Accrington setting

Compassionate Care in Accrington at Oak Hill Mansion

Oak Hill Mansion in Accrington provides residential care with dedicated support for dementia, physical disabilities, and the needs of residents over 65. The home offers specialist care programmes tailored to individual requirements, with trained staff who understand the complexities of dementia and mobility challenges. Families considering Oak Hill Mansion are encouraged to arrange a personal visit to see the facilities and meet the team.

Care & specialisms

Who they care for

    The home specialises in dementia care, with staff trained to support people experiencing memory loss and confusion. Adapted care is also provided for those with physical disabilities, with accessibility considered throughout the home.

    How they describe their dementia care

    The dementia care programme at Oak Hill Mansion focuses on maintaining each person's independence and dignity. Staff work with families to understand your parent's history and preferences, and use this to build an individualised care plan.

    “Getting to know the team and seeing the care environment firsthand can help families make this important decision with confidence.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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