Dementia Care Home

The Old School House

Thame Road, Princes Risborough, Buckinghamshire, HP27 9SF

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
38/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff35 / 100

Staff warmth score

“Well Looked After”35%

of reviewers answered yes

Good to know

  • Registered beds12
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-08-22

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People visiting Old School House mention the warm atmosphere they feel from the moment they arrive. Families describe staff who are genuinely friendly and take time to know each resident as an individual.

The eight family priority themes

  • Staff warmth35
  • Compassion & dignity35
  • Cleanliness40
  • Activities & engagement35
  • Food quality35
  • Healthcare35
  • Management & leadership30
  • Resident happiness35
Section 02

What inspectors found

Inspected 2019-08-22

  • Is this home safe?

    Not yet rated
    The inspection assigned an overall rating of Requires Improvement, but no individual domain ratings were published and the full inspection text was not available. This means it is not possible to confirm from the official record what specific safety concerns were identified, how medicines were managed, whether infection control was adequate, or how incidents and falls were handled. The home is a small 12-bed service, which can mean staff know residents well — but also that a single staffing gap overnight can leave your parent with very limited support. The previous rating was Good, meaning something changed between inspections to prompt the decline, but without the report text the nature of that change cannot be confirmed.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    No domain-level rating for Effective was published for this inspection, and no inspection text was available to draw on. It is therefore not possible to confirm whether care plans were person-centred and up to date, whether staff had received appropriate dementia training, whether GP access was timely, or whether the home's approach to food reflected genuine understanding of individual needs and dementia-related eating difficulties. This is a significant gap for a home specialising in dementia care.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    No individual domain rating for Caring was published, and the absence of inspection text means no direct observations of staff interactions, no resident or relative quotes, and no specific examples of dignified or compassionate care can be confirmed from the official record. In a 12-bed home specialising in dementia, the quality of moment-to-moment interactions between staff and residents is everything — and this inspection provides no evidence either way. The Requires Improvement overall rating means you cannot assume this domain was found to be satisfactory.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    No individual domain rating for Responsive was published and no inspection text was available. This means there is no confirmed evidence about the activity programme, whether one-to-one engagement is offered to residents who cannot join groups, how individual preferences are recorded and acted upon, or whether end-of-life planning is in place. For a small 12-bed dementia home, the risk is that activities are limited to group sessions that not all residents can access meaningfully, and that individual engagement is inconsistent.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    No individual domain rating for Well-Led was published and no inspection text was available. The overall decline from Good to Requires Improvement strongly suggests that leadership and governance were a factor in the inspection outcome, but the specific nature of any concerns cannot be confirmed. In a 12-bed home, the manager is often the single most important variable in quality — their tenure, their visibility on the floor, and their ability to build and retain a stable staff team directly shape everything else your parent experiences. An inspection over five years old also means the leadership team in place today may be entirely different from the one assessed in 2019.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Old School House provides residential care for people over 65, with particular expertise in dementia care. The home welcomes people living with dementia, with staff who understand the importance of individual attention and maintaining a warm, consistent environment. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

38/ 100

DCC Family Score

This home received a Requires Improvement rating at its last inspection in August 2019, having declined from a previous Good rating, and no domain-level detail was available to verify specific strengths — meaning almost nothing about day-to-day life here can be confirmed from the inspection record alone.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People visiting Old School House mention the warm atmosphere they feel from the moment they arrive. Families describe staff who are genuinely friendly and take time to know each resident as an individual.

Lens 02

What inspectors have recorded

What stands out is how staff maintain their compassionate approach even during difficult times. Families have noticed the one-to-one attention their loved ones receive and the sustained effort staff put into daily care.

Lens 03

How it sits against good practice

If you're considering Old School House for someone you love, arranging a visit could help you get a feel for the caring atmosphere families describe.

DCC Recommendation

Worth a visit

This home, a small 12-bed residential service in Princes Risborough specialising in care for older people including those living with dementia, was rated Requires Improvement at its last official inspection in August 2019 — a decline from its previous rating of Good. No individual domain ratings were published, and the full inspection report text was not available for this analysis, which means it has not been possible to verify any specific strengths or concerns from the inspection record itself. The combination of a declined rating, an inspection now over five years old, and the absence of any verifiable evidence about daily life at this home means you should treat every aspect of care here as an open question until you have visited in person and spoken directly with the manager. The checklist above gives you a complete set of specific questions to take with you. Pay particular attention to night staffing levels, how agency staff are used, how the home has responded to whatever prompted the Requires Improvement rating, and whether the manager can show you evidence that things have improved since 2019. A home this size can be warm and attentive — but it can also be very vulnerable to staffing gaps, so those questions matter most.

The three questions to ask when you visit

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In Their Own Words

How The Old School House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Old School House says about itself

Where individual care meets genuine warmth in Princes Risborough

Residential home in Princes Risborough: True Peace of Mind

When families describe the care at Old School House in Princes Risborough, they talk about staff who really see each person. This care home specialises in supporting people over 65, including those living with dementia. Families have shared how staff maintained their caring approach even through the challenging pandemic period.

Care & specialisms

Who they care for

    Old School House provides residential care for people over 65, with particular expertise in dementia care.

    How they describe their dementia care

    The home welcomes people living with dementia, with staff who understand the importance of individual attention and maintaining a warm, consistent environment.

    “If you're considering Old School House for someone you love, arranging a visit could help you get a feel for the caring atmosphere families describe.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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