Dementia Care Home

Oldfield House – Crown Care Homes

15 Hawkshaw Avenue, Darwen, Lancashire, BB3 1QZ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds18
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2023-02-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-02-17

  • Is this home safe?

    Good
    The Safe domain was rated Good at the December 2022 inspection, representing an improvement from the previous Requires Improvement rating. This covers medicines management, staffing levels, risk assessment and infection control. The published summary does not include specific observations or detail about how safety is maintained in practice. No concerns or ongoing enforcement actions are noted. The home remains actively registered with no dormancy.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the December 2022 inspection. This domain covers staff training, care planning, access to healthcare professionals and nutrition. No specific detail about what was observed — dementia training content, GP access arrangements, care plan quality or food provision — is included in the published summary. The improvement from Requires Improvement suggests previous gaps in this area have been addressed. The home declares dementia as a specialism, which implies a commitment to dementia-specific practice.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the December 2022 inspection. This domain covers staff warmth and respect, dignity in personal care, use of preferred names and whether your parent feels valued as an individual. The published summary does not include direct quotes from residents or relatives, nor specific observations of staff-resident interactions. The Good rating indicates inspectors were satisfied with what they observed. For a home that had previously been rated Requires Improvement, a Good caring rating represents genuine progress.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the December 2022 inspection. This covers activities, individual engagement, responses to changing needs and end-of-life care planning. No specific detail about the activity programme, one-to-one engagement or complaint handling is available in the published summary. For a small 18-bed dementia home, the question of whether activities are genuinely tailored to individuals — rather than group-based programmes that exclude those in later stages — is particularly important. The Good rating suggests the home met expected standards in this area.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the December 2022 inspection. Miss Roxanne Danielle Marshall is named as Registered Manager, with Mr David Kumar as Nominated Individual for the provider Crown Care Homes Ltd. The improvement across all five domains from a previous Requires Improvement rating is a meaningful indicator of effective leadership — sustained improvement of this kind requires a manager who can identify problems, implement change and maintain standards. No detail about manager tenure, staff culture, governance systems or family communication processes is available in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Oldfield House specialises in caring for adults over 65, including those with dementia. They provide residential care focused on maintaining dignity and quality of life. For residents living with dementia, the home offers specialised support tailored to individual needs. The caring approach helps residents feel comfortable and well-supported throughout their journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Oldfield House has made meaningful progress from a previous Requires Improvement rating to Good across all five domains, which is encouraging — but the published inspection report contains limited specific detail, so scores reflect confirmed improvement rather than richly evidenced excellence.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Oldfield House Residential Care Home in Darwen was inspected in December 2022 and rated Good across all five domains — Safety, Effectiveness, Caring, Responsiveness and Well-led. This is a genuinely positive finding, made more meaningful by the fact that the home previously held a Requires Improvement rating: improvement of this kind requires sustained effort from management and staff. The home is a small, 18-bed service specialising in dementia and older adult care, with a named registered manager and nominated individual in post. The main uncertainty here is straightforward: the published inspection summary does not contain the level of specific detail — direct quotes, inspector observations, named examples — that would allow a confident, evidence-rich picture of day-to-day life for your parent. A Good rating tells you the home met expected standards; it does not tell you what mealtimes feel like, whether the corridors are calm at night, how staff respond when your parent is distressed, or whether activities are genuinely tailored to individuals. Before making a decision, visit in person — ideally unannounced or at a quieter time of day — and ask specifically: how many permanent staff work the night shift, what does a typical day look like for someone who can no longer join group activities, and how will you let me know if my parent's needs change?

The three questions to ask when you visit

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In Their Own Words

How Oldfield House – Crown Care Homes describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Oldfield House – Crown Care Homes says about itself

Personal attention and genuine care in a spotless Darwen setting

Compassionate Care in Darwen at Oldfield House Residential Care Home

Finding the right care home means looking for somewhere that treats your loved one with real kindness and attention. Oldfield House Residential Care Home in Darwen provides residential care for older adults, including those living with dementia. The home maintains a clean, welcoming environment where residents receive attentive support.

Care & specialisms

Who they care for

    The team at Oldfield House specialises in caring for adults over 65, including those with dementia. They provide residential care focused on maintaining dignity and quality of life.

    How they describe their dementia care

    For residents living with dementia, the home offers specialised support tailored to individual needs. The caring approach helps residents feel comfortable and well-supported throughout their journey.

    “If you're considering Oldfield House for someone you care about, arranging a visit could help you get a feel for the atmosphere and meet the team.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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