Oldfield Manor – Crown Care Homes

What families say

The eight family priority themes

• Staff warmth55
• Compassion & dignity55
• Cleanliness55
• Activities & engagement75
• Food quality50
• Healthcare55
• Management & leadership60
• Resident happiness55

What inspectors found

Inspected 2019-09-03

• Is this home safe?

  Good
  The Safe domain was rated Good at the March 2021 inspection. This rating indicates inspectors were satisfied that risks were managed, medicines were handled appropriately, and staffing levels were sufficient to keep residents safe. No specific concerns were recorded in the published findings. The home has 17 beds, which is a small setting, and smaller homes often have more consistent staffing because the same small team covers the same residents each week.
  Verified by inspector

• Is the care effective?

  Good
  The Effective domain was rated Good. This covers how well the home assesses and plans care, whether staff have the right training, how healthcare needs are managed, and whether residents are supported to eat well and maintain their health. No specific examples from this domain are recorded in the available published text. The home's listed specialisms include dementia, learning disabilities, mental health conditions, and sensory impairment, which means staff should have training across a range of needs.
  Verified by inspector

• Is this home caring?

  Good
  The Caring domain was rated Good. Inspectors were satisfied that staff treated residents with respect and maintained their dignity. No specific observations such as staff using preferred names, knocking before entering rooms, or supporting residents to make choices are recorded in the available published text. The absence of specific detail means this rating reflects a general finding rather than a detailed account of day-to-day interactions.
  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Outstanding
  The Responsive domain was rated Outstanding. This is the strongest finding in the inspection and means inspectors judged that Oldfield Manor goes beyond what is expected in tailoring its approach to individual residents, responding to their changing needs, and making sure residents have meaningful engagement and a sense of life within the home. This rating is relatively rare and places the home in a small group of providers nationally. No specific activities, individual engagement examples, or resident testimony is recorded in the available published text.
  Verified by inspector

• Is the home well-led?

  Good
  The Well-led domain was rated Good. Oldfield Manor is run by Crown Care Homes Ltd, with Mr David Kumar listed as Nominated Individual. Inspectors were satisfied with the governance and leadership of the home. No specific observations about the manager's visibility, relationships with staff, or culture of openness are recorded in the available published text. Good Practice evidence is clear that leadership stability is one of the strongest predictors of sustained quality.
  Verified by inspector

Source: CQC inspection report →

Section 03

What the evidence base says

The team at Oldfield Manor has experience supporting residents with sensory impairments, learning disabilities and mental health conditions. They also provide specialist dementia care within their residential setting. For residents living with dementia, the home offers specialist support tailored to individual needs. Staff understand how to create a calm, structured environment that helps residents feel secure. All areas worth probing directly during a visit.