Dementia Care Home

Parkside Care Home in Tipton – Exemplar Health Care

1a Tibbington Terrace, Tipton, West Midlands, DY4 9HJ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds22
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2019-07-02

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about the genuine warmth they feel from the moment they walk through the door. Staff take time to chat with residents and visitors alike, creating an atmosphere where people feel comfortable and valued. There's a real sense of acceptance here — whether someone is dealing with mental health challenges, physical disabilities or memory loss, they're welcomed as an individual.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-07-02

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2019 inspection, up from a previous Requires Improvement rating. This means inspectors were satisfied that risks were identified and managed, medicines were handled appropriately, and staffing was considered adequate. No specific observations about falls management, infection control practice, or night staffing ratios are recorded in the available published text. The improvement from Requires Improvement is worth noting, as it suggests the home responded to earlier concerns, but the gap since inspection means families cannot rely on this rating as a current guarantee.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2019 inspection. This domain covers training, care planning, healthcare access, and nutrition. Dementia is listed as a specialism, which means inspectors would have considered whether staff were trained and whether care plans reflected the specific needs of people living with dementia. No detail about training content, GP visiting arrangements, or how food quality was assessed is available in the published report text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2019 inspection. This domain covers how staff treat the people in their care, including warmth, dignity, privacy, and whether individuals are supported to maintain independence. No direct inspector observations, such as whether staff knocked before entering rooms or used preferred names, and no resident or family quotes are available in the published report text. The improvement from a previous Requires Improvement rating across the service is context worth holding onto.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2019 inspection. This covers whether the home tailors its care and activities to individual needs, responds to concerns and complaints, and supports people at the end of life. The home's listed specialisms include dementia, mental health conditions, and physical disabilities, which means a range of individual needs should have been considered. No detail about the activity programme, complaint handling, or end-of-life planning is available in the published report text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the January 2019 inspection, an improvement from a previous Requires Improvement rating. A named registered manager and a nominated individual were both in post at the time of inspection. This suggests a governance structure was in place and that inspectors were satisfied with leadership and accountability. No information about manager tenure, staff culture, internal audit outcomes, or how the home responded to its previous rating is available in the published text., The Well-led domain was rated Good at the January 2019 inspection, an improvement from a previous Requires Improvement rating. A named registered manager and a nominated individual were both in post at the time of inspection. This suggests a governance structure was in place and that inspectors were satisfied with leadership and accountability. No information about manager tenure, staff culture, internal audit outcomes, or how the home responded to its previous rating is available in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for adults of all ages, including those under 65 with physical disabilities or mental health conditions. They also care for older residents and those living with dementia. While the home lists dementia care as a specialism, specific details about their approach aren't widely shared by families. It's worth asking about their methods and activities when you visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Every domain was rated Good at the last inspection, which is a meaningful improvement from the previous Requires Improvement rating. However, the published report text contains very little specific observational detail, so scores reflect a cautious read of general compliance rather than strong direct evidence.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about the genuine warmth they feel from the moment they walk through the door. Staff take time to chat with residents and visitors alike, creating an atmosphere where people feel comfortable and valued. There's a real sense of acceptance here — whether someone is dealing with mental health challenges, physical disabilities or memory loss, they're welcomed as an individual.

Lens 02

What inspectors have recorded

The care team shows thoughtful touches that make a difference, from remembering personal preferences to organising music sessions and social activities that bring people together. Families appreciate how approachable the staff are, making it easier to stay connected and involved in their loved one's care.

Lens 03

How it sits against good practice

Sometimes the smallest gestures — a friendly chat, a familiar song — can brighten someone's whole day.

DCC Recommendation

Worth a visit

This care home was rated Good across all five inspection domains at its last inspection in January 2019, published in July 2019. This is a meaningful result because the home had previously been rated Requires Improvement, suggesting the team addressed earlier concerns and brought the home to a satisfactory standard. A named registered manager and nominated individual were both in post at the time. The main limitation for families is that the published report text contains very limited specific detail. There are no recorded inspector observations, resident quotes, or family testimonies available to confirm what Good looks like day to day in this home. The inspection is now over six years old, which means the picture could have changed significantly in either direction. Visit the home in person, ask to see the most recent internal audit results, and request the current staffing rota before making a decision.

The three questions to ask when you visit

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In Their Own Words

How Parkside Care Home in Tipton – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Parkside Care Home in Tipton – Exemplar Health Care says about itself

Where kindness meets everyone with open arms in Tipton

Parkside Health Care Limited – Expert Care in Tipton

Finding the right care for someone with complex needs can feel overwhelming, especially when you're looking for a place that truly welcomes everyone. Parkside Health Care Limited in Tipton has built its reputation on treating each person with warmth and respect, regardless of their age, background or condition. This West Midlands care home specialises in supporting people with varied needs, from younger adults with physical disabilities to older residents living with dementia.

Care & specialisms

Who they care for

    The home provides specialist support for adults of all ages, including those under 65 with physical disabilities or mental health conditions. They also care for older residents and those living with dementia.

    How they describe their dementia care

    While the home lists dementia care as a specialism, specific details about their approach aren't widely shared by families. It's worth asking about their methods and activities when you visit.

    “Sometimes the smallest gestures — a friendly chat, a familiar song — can brighten someone's whole day.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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