Dementia Care Home

Perry Manor Care Home – Care UK

Charles Hastings Way, Worcester, Worcestershire, WR5 1ET

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
78/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”75%

of reviewers answered yes

Good to know

  • Registered beds82
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2018-10-16

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families notice how residents settle here. The atmosphere feels bright and welcoming, with staff who present themselves professionally while maintaining that warmth you hope for. There's a structured activity programme that keeps minds engaged — from intergenerational sessions to wildlife watching — but residents choose their own level of participation.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement85
  • Food quality65
  • Healthcare72
  • Management & leadership85
  • Resident happiness75
Section 02

What inspectors found

Inspected 2018-10-16

  • Is this home safe?

    Good
    Perry Manor was rated Good for safety at its July 2018 inspection. This indicates that inspectors were satisfied with arrangements around staffing, medicines management, and infection control at that time. The home supports 82 residents across a range of needs including dementia, physical disabilities, and sensory impairment. The published summary does not provide specific detail on staffing ratios, falls management, or night cover. Given the age of the inspection, current arrangements should be verified directly with the home.
    Verified by inspector
  • Is the care effective?

    Good
    Perry Manor was rated Good for effective at its July 2018 inspection. This domain covers training, care planning, access to healthcare professionals, and nutritional care. The home lists dementia as a specialism, which requires staff to have relevant training and for care plans to reflect dementia-specific needs. The published summary does not describe training programmes, care plan content, or GP access arrangements in any detail. Food quality and dietary support are not mentioned in the available text.
    Verified by inspector
  • Is this home caring?

    Good
    Perry Manor was rated Good for caring at its July 2018 inspection. This domain reflects how staff treat the people in their care, including dignity, respect, privacy, and emotional warmth. A Good rating means inspectors were satisfied with the overall culture of care they observed. The published summary contains no specific observations of staff interactions, no quotes from residents or relatives, and no description of how staff responded to individual moments of need. This limits how much can be confirmed from the published text alone.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    Perry Manor was rated Outstanding for responsive at its July 2018 inspection. This is the highest possible rating and indicates inspectors found strong evidence that care is genuinely tailored to individual needs, that activities are meaningful and varied, and that the home responds well to changing circumstances and feedback. An Outstanding rating in this domain is awarded to a small minority of homes. The published summary does not include specific examples of activities, individual care adaptations, or how the home supports people with advanced dementia who cannot join group activities.
    Verified by inspector
  • Is the home well-led?

    Outstanding
    Perry Manor was rated Outstanding for well-led at its July 2018 inspection. The registered manager at the time of inspection was Mrs Katherine Jane Matthews, with Ms Rachel Louise Harvey listed as the nominated individual for the provider, Care UK Community Partnerships Ltd. An Outstanding well-led rating indicates inspectors found strong governance, a positive culture, visible leadership, and systems for learning from incidents. The published summary does not describe specific governance arrangements, staff survey findings, or how the management team communicates with families.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65 with physical disabilities, sensory impairments and dementia. Families particularly value how staff handle dementia's challenges with professional skill. They've seen loved ones receive seamless support through each stage, including compassionate end-of-life care that considers both resident comfort and family needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

78/ 100

DCC Family Score

Perry Manor scored well overall, driven by its Outstanding ratings in how it responds to individual needs and how it is led. Scores in several themes are held back by the age of the inspection (2018) and the limited detail available in the published summary.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families notice how residents settle here. The atmosphere feels bright and welcoming, with staff who present themselves professionally while maintaining that warmth you hope for. There's a structured activity programme that keeps minds engaged — from intergenerational sessions to wildlife watching — but residents choose their own level of participation.

Lens 02

What inspectors have recorded

Staff here show real skill in supporting residents through dementia's progression, moving people between care suites as needs change without disrupting their sense of security. Communication stands out — families find staff genuinely listen to concerns and act on suggestions, keeping everyone informed without dismissing worries.

Lens 03

How it sits against good practice

For Worcester families facing these difficult decisions, Perry Manor offers specialized care that adapts as needs evolve.

DCC Recommendation

Worth a visit

Perry Manor, on Charles Hastings Way in Worcester, was rated Outstanding overall at its last inspection in July 2018, with particular strengths in how it responds to individual needs and how it is led. Both the responsive and well-led domains were rated Outstanding, and safe, effective, and caring were all rated Good. This is a strong result across all five areas, and an Overall Outstanding rating places Perry Manor in a small minority of care homes nationally. The most important thing for you to know is that this inspection took place in 2018, which is now several years ago. The home was reviewed by regulators in July 2023 and no new concerns were identified at that point, but a review is not the same as a full inspection and does not involve inspectors visiting the home. The published summary gives very little detail on what inspectors actually saw or heard, so many of the specific things families care about most, such as food quality, night staffing, agency use, and how staff respond to a parent in distress, cannot be confirmed from the available text. Treat the Outstanding rating as a promising starting point, not a final answer, and use the checklist questions above when you visit.

The three questions to ask when you visit

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In Their Own Words

How Perry Manor Care Home – Care UK describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Perry Manor Care Home – Care UK says about itself

Where skilled dementia care meets genuine warmth and dignity

Perry Manor – Your Trusted nursing home

When families describe the care at Perry Manor in Worcester, they talk about transformations — residents who'd lost weight gaining it back, those withdrawing from life joining in again. This purpose-built home provides specialized support across changing needs, from physical disabilities through to end-of-life care.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65 with physical disabilities, sensory impairments and dementia.

    How they describe their dementia care

    Families particularly value how staff handle dementia's challenges with professional skill. They've seen loved ones receive seamless support through each stage, including compassionate end-of-life care that considers both resident comfort and family needs.

    “For Worcester families facing these difficult decisions, Perry Manor offers specialized care that adapts as needs evolve.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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