Dementia Care Home

Quay Court Residential Care Home

Squares Quay, Kingsbridge, Devon, TQ7 1HN

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds48
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2017-09-27

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors have found the atmosphere at Quay Court warm and welcoming. The staff create a friendly environment that helps put both residents and their families at ease.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2017-09-27

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the October 2024 inspection. No specific detail about staffing levels, medicines management, falls recording, or infection control practices appears in the published findings. The home is registered for a broad range of needs including dementia and mental health conditions, which makes safe staffing particularly important. No concerns or requirements were recorded in this domain.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the October 2024 inspection. The home's registered specialisms include dementia and mental health conditions, which requires specific staff training and regularly reviewed care plans. No detail about training content, care plan quality, GP access, or food provision appears in the published findings. No requirements or recommendations were recorded in this domain.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the October 2024 inspection. No specific observations about staff warmth, use of preferred names, response to distress, or unhurried interactions appear in the published findings. No resident or family quotes are included in the available report text. No concerns were recorded in this domain.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the October 2024 inspection. The home is registered to care for people with dementia, mental health conditions, and physical disabilities across a wide age range, which requires a genuinely tailored approach to activities and daily life. No detail about the activity programme, individual engagement, or end-of-life planning appears in the published findings. No concerns were recorded in this domain.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the October 2024 inspection. A named Registered Manager, Mrs Karla Jane Maxwell, and a Nominated Individual, Mr Daniel Leigh Jones, are recorded. No detail about management visibility, staff culture, governance processes, or how the home handles complaints and incidents appears in the published findings. No concerns were recorded in this domain.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Quay Court specialises in supporting adults under 65 with physical disabilities and mental health conditions, alongside traditional care for older residents. The home accepts residents living with dementia, offering tailored support across different age groups and conditions. The home provides dementia care as part of its specialist services. Staff work with residents living with dementia alongside those with other complex needs, creating an inclusive care environment. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Quay Court Care Centre received a Good rating across all five domains at its October 2024 inspection, which is a solid baseline, but the published report contains very limited specific detail, so scores reflect the positive rating rather than rich observational evidence.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors have found the atmosphere at Quay Court warm and welcoming. The staff create a friendly environment that helps put both residents and their families at ease.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're looking for specialist care in the Kingsbridge area, the team at Quay Court would be pleased to discuss your family's specific needs.

DCC Recommendation

Worth a visit

Quay Court Care Centre, on Squares Quay in Kingsbridge, was assessed in October 2024 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. The home is registered for 48 beds and specialises in dementia, mental health conditions, and physical disabilities, as well as general residential care for older and younger adults. A named Registered Manager and Nominated Individual are recorded, suggesting a stable leadership structure. The published report, however, contains very limited narrative detail, so this Family View is based primarily on the headline ratings rather than specific observations or testimony. The key uncertainty here is the absence of supporting evidence in the available report text. A Good rating is reassuring, but without knowing what inspectors actually observed, what residents and families said, and how specific issues like night staffing, dementia training, and activity provision were assessed, it is difficult to give you a fuller picture. When you visit, ask to see the full inspection report, request a copy of the staffing rota for a recent week, and spend time in communal areas observing how staff interact with the people who live there. The waterfront location at Squares Quay may also mean useful outdoor access: ask whether residents, including those with dementia, can go outside regularly and safely.

The three questions to ask when you visit

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In Their Own Words

How Quay Court Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Quay Court Residential Care Home says about itself

Specialist care across generations in coastal Kingsbridge

Quay Court – Expert Care in Kingsbridge

Tucked away in the charming market town of Kingsbridge, Quay Court Care Centre provides specialist support for adults of all ages facing complex challenges. The home welcomes both younger adults with physical disabilities or mental health conditions and older residents needing dementia care. This South West location offers a quiet coastal setting while maintaining easy access to local amenities.

Care & specialisms

Who they care for

    Quay Court specialises in supporting adults under 65 with physical disabilities and mental health conditions, alongside traditional care for older residents. The home accepts residents living with dementia, offering tailored support across different age groups and conditions.

    How they describe their dementia care

    The home provides dementia care as part of its specialist services. Staff work with residents living with dementia alongside those with other complex needs, creating an inclusive care environment.

    “If you're looking for specialist care in the Kingsbridge area, the team at Quay Court would be pleased to discuss your family's specific needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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