Quinnell House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds56
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2018-06-29
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People describe the team as particularly attentive during the early stages of dementia, providing appropriate support when residents first arrive. The home maintains a structured approach to daily life that helps residents settle into their new surroundings.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership42
- Resident happiness55
What inspectors found
Inspected 2018-06-29
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2021 inspection. This domain covers staff training, care planning, access to healthcare professionals, and nutrition. The published summary does not include specific detail about the quality of care plans, dementia training content, GP access arrangements, or food quality. No concerns were recorded under Effectiveness at this inspection. The findings are from 2021 and may not reflect current practice.Is this home caring?
The Caring domain was rated Good at the February 2021 inspection. This is the domain that covers staff warmth, dignity, respect, and how independently your parent is supported to live. The published summary does not include specific inspector observations, resident testimony, or relative feedback to illustrate what Good looks like in practice at this home. No concerns were recorded under Caring. The inspection is now more than three years old.Is the home responsive?
The Responsive domain was rated Good at the February 2021 inspection. This domain covers how well the home tailors its care and activities to individual needs, including for people with dementia, and how it handles complaints. The published summary does not include specific detail about the activity programme, one-to-one engagement, or how individual preferences are recorded and acted on. No concerns were recorded under Responsiveness. These findings are from 2021.Is the home well-led?
The Well-led domain was rated Requires Improvement at the February 2021 inspection. This is the only domain not rated Good, and it means inspectors found concerns about the management, governance, or accountability systems at the home at that time. The published summary does not detail what specifically was found to be below standard. A review was carried out in July 2023 and did not trigger a reassessment, but this does not mean the concerns have been formally re-inspected and closed. The home is operated by Bamford Care Homes Limited.
Source: CQC inspection report →
What the evidence base says
The home cares for adults over 65 and specialises in dementia support. However, they don't have nurses on site, which means medication management and end-of-life care depend on visiting district nurse services. The team provides attentive care during early-stage dementia, with staff who understand how to support residents through this phase. For those with more advanced dementia or complex medical needs, the absence of on-site nursing may mean this isn't the right setting. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Quinnell House scored 62 out of 100. Four domains were rated Good at the last inspection, which is a positive sign, but the Well-led domain was rated Requires Improvement and the inspection itself took place in February 2021, meaning these findings are now over three years old and should be treated with caution.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
People describe the team as particularly attentive during the early stages of dementia, providing appropriate support when residents first arrive. The home maintains a structured approach to daily life that helps residents settle into their new surroundings.
What inspectors have recorded
The management team actively supports both care delivery and the activities programme. They've shown commitment to maintaining engagement activities even during challenging periods, though the home relies on district nurses for any medical needs.
How it sits against good practice
Understanding what level of care is available helps families make the right choice for their loved one's specific needs.
Worth a visit
Quinnell House, on Quinnell Drive in Hailsham, was rated Good overall at its last inspection in February 2021, having improved from a previous rating of Requires Improvement. Four of the five inspection domains, covering safety, effectiveness, caring, and responsiveness, were rated Good. That improvement from a lower rating is a positive sign of a home moving in the right direction. However, the Well-led domain was rated Requires Improvement, which means inspectors found concerns about management, governance, or leadership at the time. The inspection is also now more than three years old, which means you cannot rely on these findings alone to reflect what the home is like today. On a visit, ask to speak with the current registered manager, find out how long they have been in post, and ask what has changed since the last inspection. A follow-up review was noted in July 2023 but did not trigger a reassessment, which means no new detailed findings are publicly available.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Quinnell House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Quinnell House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring support for early dementia with creative daily activities
Residential home in Hailsham: True Peace of Mind
Quinnell House in Hailsham provides residential care with a focus on supporting people in the early stages of dementia. The home maintains an active programme of creative activities, though families should note that nursing care isn't available on site.
Who they care for
The home cares for adults over 65 and specialises in dementia support. However, they don't have nurses on site, which means medication management and end-of-life care depend on visiting district nurse services.
The team provides attentive care during early-stage dementia, with staff who understand how to support residents through this phase. For those with more advanced dementia or complex medical needs, the absence of on-site nursing may mean this isn't the right setting.
“Understanding what level of care is available helps families make the right choice for their loved one's specific needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Quinnell House scored 62 out of 100. Four domains were rated Good at the last inspection, which is a positive sign, but the Well-led domain was rated Requires Improvement and the inspection itself took place in February 2021, meaning these findings are now over three years old and should be treated with caution.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
People describe the team as particularly attentive during the early stages of dementia, providing appropriate support when residents first arrive. The home maintains a structured approach to daily life that helps residents settle into their new surroundings.
What inspectors have recorded
The management team actively supports both care delivery and the activities programme. They've shown commitment to maintaining engagement activities even during challenging periods, though the home relies on district nurses for any medical needs.
How it sits against good practice
Understanding what level of care is available helps families make the right choice for their loved one's specific needs.
Worth a visit
Quinnell House, on Quinnell Drive in Hailsham, was rated Good overall at its last inspection in February 2021, having improved from a previous rating of Requires Improvement. Four of the five inspection domains, covering safety, effectiveness, caring, and responsiveness, were rated Good. That improvement from a lower rating is a positive sign of a home moving in the right direction. However, the Well-led domain was rated Requires Improvement, which means inspectors found concerns about management, governance, or leadership at the time. The inspection is also now more than three years old, which means you cannot rely on these findings alone to reflect what the home is like today. On a visit, ask to speak with the current registered manager, find out how long they have been in post, and ask what has changed since the last inspection. A follow-up review was noted in July 2023 but did not trigger a reassessment, which means no new detailed findings are publicly available.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Quinnell House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Quinnell House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring support for early dementia with creative daily activities
Residential home in Hailsham: True Peace of Mind
Quinnell House in Hailsham provides residential care with a focus on supporting people in the early stages of dementia. The home maintains an active programme of creative activities, though families should note that nursing care isn't available on site.
Who they care for
The home cares for adults over 65 and specialises in dementia support. However, they don't have nurses on site, which means medication management and end-of-life care depend on visiting district nurse services.
The team provides attentive care during early-stage dementia, with staff who understand how to support residents through this phase. For those with more advanced dementia or complex medical needs, the absence of on-site nursing may mean this isn't the right setting.
Management & ethos
The management team actively supports both care delivery and the activities programme. They've shown commitment to maintaining engagement activities even during challenging periods, though the home relies on district nurses for any medical needs.
“Understanding what level of care is available helps families make the right choice for their loved one's specific needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
