Dementia Care Home

Redmount Residential Home

Your Health Limited, Buckfastleigh, Devon, TQ11 0BY

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds36
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2023-03-08

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe how their loved ones have settled into life here, forming friendships and participating in the community. The structured programme of music, arts and social events helps residents stay engaged throughout their day. People notice how the atmosphere supports those with dementia to feel secure and socially connected.

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality55
  • Healthcare65
  • Management & leadership45
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-03-08

  • Is this home safe?

    Good
    Inspectors rated the Safe domain as Good at the January 2023 inspection. This represents an improvement from the previous inspection. The published report text does not include specific detail about staffing ratios, medicines management, or falls processes, so the Good rating reflects inspector judgement across those areas without the level of observable detail that would allow more precise family guidance. The home is registered to provide care for people with dementia, physical disabilities, and mental health conditions, all of which require considered approaches to risk.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2023 inspection. This covers training, care planning, healthcare access, and nutrition. The published report text does not include specific observations about care plan quality, GP access arrangements, or dementia training content, so families are working primarily from the rating rather than detailed inspector observations. The home's registration to care for people with dementia implies some specialist provision, but the extent of that provision is not described in the available text.
    Verified by inspector
  • Is this home caring?

    Good
    Inspectors rated the Caring domain as Good at the January 2023 inspection. This domain covers staff warmth, dignity, respect, and how well staff treat the people in their care as individuals. The published report text does not include specific inspector observations, resident testimony, or relative feedback in the version available, so families are relying on the rating itself rather than the granular detail that would allow a fuller picture. The Good rating indicates inspectors were satisfied that care interactions met the required standard.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2023 inspection. Responsiveness covers how well the home tailors care to individual needs, whether activities are meaningful, and how end-of-life care is handled. The published text does not include specific detail about the activities programme, individual engagement, or complaint handling processes. The Good rating indicates inspectors found the home met the required standard across these areas, but the evidence base available to families is limited.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    The Well-led domain was rated Requires Improvement at the January 2023 inspection, the only domain not to achieve a Good rating. This is notable because the overall rating improved to Good, meaning the other four domains were strong enough to offset this finding. The registered manager is Mrs Nicola Jayne Howis, with Mr Scott David Davies as nominated individual. The specific reasons for the Requires Improvement rating are not described in the published text available, so it is not possible to identify which governance or leadership concerns were raised.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Redmount specialises in supporting adults over 65 with dementia, mental health conditions and physical disabilities. The home provides residential care with expertise in managing the complex needs that often accompany these conditions. The dementia care here focuses on helping residents maintain social connections and daily structure. Families report that their loved ones with dementia have found stability and companionship within the community. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Redmount Residential Care Home scores 72 out of 100, reflecting solid Good ratings across safety, care quality, and compassion, held back by a Requires Improvement rating in Well-led, which raises questions about governance and management oversight that families should probe directly on a visit.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe how their loved ones have settled into life here, forming friendships and participating in the community. The structured programme of music, arts and social events helps residents stay engaged throughout their day. People notice how the atmosphere supports those with dementia to feel secure and socially connected.

Lens 02

What inspectors have recorded

The care team — from nurses to housekeeping staff — work together with a consistent approach that families appreciate. Communication between departments appears coordinated, with kitchen, domestic and laundry teams all contributing to residents' daily comfort. Families mention feeling heard and supported in their own journey.

Lens 03

How it sits against good practice

For families facing difficult decisions about dementia or mental health care, visiting Redmount could help you understand if this supportive environment might work for your loved one.

DCC Recommendation

Worth a visit

Redmount Residential Care Home in Buckfastleigh, Devon, was rated Good overall at its most recent inspection in January 2023, with Good ratings across Safe, Effective, Caring, and Responsive. This is a meaningful improvement from the previous Requires Improvement rating, suggesting the home has made real progress. The home cares for up to 36 people, including those living with dementia, mental health conditions, and physical disabilities. The one area of concern is the Well-led domain, which remains rated Requires Improvement. This means inspectors identified gaps in management oversight or governance that had not yet been fully resolved. Because leadership quality is one of the strongest predictors of how a home performs over time, this is worth taking seriously on a visit. Ask to speak with the registered manager about what specific improvements are being made, how they monitor quality day to day, and how they have addressed the concerns raised at inspection. The published report text is limited in detail, so many questions about staffing, activities, food, and dementia-specific care will need to be answered by the home directly.

The three questions to ask when you visit

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In Their Own Words

How Redmount Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Redmount Residential Home says about itself

A place where life continues with meaning and connection

Compassionate Care in Buckfastleigh at Redmount Residential Care Home

Families searching for dementia care in Buckfastleigh often discover something reassuring at Redmount Residential Care Home. This South West care home creates an environment where residents with dementia and mental health conditions find their days filled with purpose. The team here understands that good care means more than meeting physical needs — it's about maintaining dignity and fostering genuine connections.

Care & specialisms

Who they care for

    Redmount specialises in supporting adults over 65 with dementia, mental health conditions and physical disabilities. The home provides residential care with expertise in managing the complex needs that often accompany these conditions.

    How they describe their dementia care

    The dementia care here focuses on helping residents maintain social connections and daily structure. Families report that their loved ones with dementia have found stability and companionship within the community.

    “For families facing difficult decisions about dementia or mental health care, visiting Redmount could help you understand if this supportive environment might work for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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