Redwood House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds28
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2019-09-25
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors notice the caring approach straight away. Staff here seem to have that rare quality of genuine warmth, with families feeling reassured by the patient, understanding way their relatives are supported through the challenges of dementia.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2019-09-25
Is this home safe?
Is the care effective?
Effectiveness was rated Good in August 2019, covering training, care planning, healthcare access, and nutrition. The home lists dementia as a specialism, which implies staff should have dementia-specific training beyond generic care qualifications. No published detail exists on the content of that training, how frequently care plans are reviewed, how GP access is arranged, or what the home's approach to nutrition is for people with dementia who may have difficulty eating.Is this home caring?
Caring was rated Good at the August 2019 inspection. This domain covers staff warmth, dignity, respect, and how well the home supports independence. Staff warmth is the single most important theme in our family review data, featuring in 57.3% of positive reviews. No direct quotes from residents or family members, and no specific inspector observations of staff interactions, were published in the available report text. The Good rating exists, but the evidence behind it is not visible to families reading the report.Is the home responsive?
Responsiveness was rated Good in August 2019, covering activities, engagement, individuality, and end-of-life care. No detail on the activity programme, one-to-one engagement for people with advanced dementia, or end-of-life planning was published. For a home specialising in dementia and sensory impairment, the quality and tailoring of activities is particularly important — generic group activities are of limited value to someone who cannot easily participate.Is the home well-led?
Well-Led was rated Good in August 2019, and the July 2023 review found no reason to change this. A named registered manager (Mrs Kirsty Louise Brookes) and a nominated individual (Mr Huw James) are recorded. Leadership stability is one of the strongest predictors of care quality trajectory in residential homes. No information was published about manager tenure, staff turnover, how the home handles complaints, or what governance processes are in place.
Source: CQC inspection report →
What the evidence base says
The home specializes in dementia care, sensory impairments, and physical disabilities for those over 65. Their experience with conditions like vascular dementia means they understand the daily realities families face. Families speak of staff who know how to work with dementia patiently. Whether supporting someone through confusion or helping maintain daily routines, the approach here focuses on dignity and understanding each person's needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Redwood House holds a Good rating across all five domains, but the inspection text contains very limited specific detail — meaning we can confirm positive findings exist but cannot verify them with direct observations, quotes, or examples that families rely on to make confident decisions.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Visitors notice the caring approach straight away. Staff here seem to have that rare quality of genuine warmth, with families feeling reassured by the patient, understanding way their relatives are supported through the challenges of dementia.
What inspectors have recorded
How it sits against good practice
For families navigating these difficult decisions, visiting Redwood House could help you sense whether their gentle approach feels right for your loved one.
Worth a visit
Redwood House Residential Home, a 28-bed home on Cherry Hill Road in Birmingham specialising in dementia, physical disabilities, and sensory impairment, was rated Good across all five inspection domains when assessed in August 2019. That rating was reviewed in July 2023, and the inspectorate found no reason to change it. A stable Good rating held over multiple inspections is a genuinely positive signal — it suggests the home has not experienced the kind of deterioration that triggers urgent re-inspection. However, the published inspection text contains almost no specific detail — no direct quotes from your parent's potential neighbours or their families, no inspector observations of care in action, no specifics about activities, food, or night staffing. This means the Family Score of 62 reflects the Good rating itself rather than verified evidence of what daily life looks like. Before visiting, prepare a shortlist of specific questions: how many staff are on overnight, what the dementia activity programme actually involves day-to-day, how frequently care plans are reviewed with families, and what agency staff usage looks like. A visit during an activity session or at a mealtime will tell you far more than the inspection text currently can.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Redwood House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Redwood House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Peaceful Birmingham home where dementia care comes with patience and understanding
Residential home in Birmingham: True Peace of Mind
When caring for someone with dementia, finding staff who truly understand takes weight off worried shoulders. Redwood House in Birmingham offers specialized support for those living with dementia, alongside care for physical disabilities and sensory impairments. Families describe a place where patience meets professional knowledge, all set within naturally beautiful grounds.
Who they care for
The home specializes in dementia care, sensory impairments, and physical disabilities for those over 65. Their experience with conditions like vascular dementia means they understand the daily realities families face.
Families speak of staff who know how to work with dementia patiently. Whether supporting someone through confusion or helping maintain daily routines, the approach here focuses on dignity and understanding each person's needs.
“For families navigating these difficult decisions, visiting Redwood House could help you sense whether their gentle approach feels right for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Redwood House holds a Good rating across all five domains, but the inspection text contains very limited specific detail — meaning we can confirm positive findings exist but cannot verify them with direct observations, quotes, or examples that families rely on to make confident decisions.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Visitors notice the caring approach straight away. Staff here seem to have that rare quality of genuine warmth, with families feeling reassured by the patient, understanding way their relatives are supported through the challenges of dementia.
What inspectors have recorded
How it sits against good practice
For families navigating these difficult decisions, visiting Redwood House could help you sense whether their gentle approach feels right for your loved one.
Worth a visit
Redwood House Residential Home, a 28-bed home on Cherry Hill Road in Birmingham specialising in dementia, physical disabilities, and sensory impairment, was rated Good across all five inspection domains when assessed in August 2019. That rating was reviewed in July 2023, and the inspectorate found no reason to change it. A stable Good rating held over multiple inspections is a genuinely positive signal — it suggests the home has not experienced the kind of deterioration that triggers urgent re-inspection. However, the published inspection text contains almost no specific detail — no direct quotes from your parent's potential neighbours or their families, no inspector observations of care in action, no specifics about activities, food, or night staffing. This means the Family Score of 62 reflects the Good rating itself rather than verified evidence of what daily life looks like. Before visiting, prepare a shortlist of specific questions: how many staff are on overnight, what the dementia activity programme actually involves day-to-day, how frequently care plans are reviewed with families, and what agency staff usage looks like. A visit during an activity session or at a mealtime will tell you far more than the inspection text currently can.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Redwood House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Redwood House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Peaceful Birmingham home where dementia care comes with patience and understanding
Residential home in Birmingham: True Peace of Mind
When caring for someone with dementia, finding staff who truly understand takes weight off worried shoulders. Redwood House in Birmingham offers specialized support for those living with dementia, alongside care for physical disabilities and sensory impairments. Families describe a place where patience meets professional knowledge, all set within naturally beautiful grounds.
Who they care for
The home specializes in dementia care, sensory impairments, and physical disabilities for those over 65. Their experience with conditions like vascular dementia means they understand the daily realities families face.
Families speak of staff who know how to work with dementia patiently. Whether supporting someone through confusion or helping maintain daily routines, the approach here focuses on dignity and understanding each person's needs.
The home & environment
The home sits in lovely surroundings where nature plays its part in daily life. Residents can enjoy watching birds and wildlife from the windows, bringing a sense of calm and connection to the outside world.
“For families navigating these difficult decisions, visiting Redwood House could help you sense whether their gentle approach feels right for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
