Dementia Care Home

Barchester – Rose Water Place Care Home

Tuscany Way, Maidstone, Kent, ME17 3ZB

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds66
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2025-04-11

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often comment on the warm atmosphere they notice straight away. There's a real sense of friendliness between staff and residents, with people chatting naturally rather than just going through the motions. The activity programme keeps things lively too, with events and entertainment that residents actually seem to enjoy taking part in.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement68
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2025-04-11 Report published 2025-04-11

  • Is this home safe?

    Good
    The Safe domain was rated Good at the April 2025 inspection. This covers staffing levels, medicines management, safeguarding, infection control, and the physical safety of the environment. The home supports people with dementia, which makes environmental safety particularly relevant. The published inspection text does not include specific figures on night staffing ratios, agency use, or falls data. No concerns were identified by the inspection team.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This domain covers training, care planning, health monitoring, nutrition, and how well the home works with other professionals such as GPs and specialist nurses. The home lists dementia as a registered specialism, which means the inspection team would have considered whether training and care planning reflected that. No specific detail about dementia training content, care plan review frequency, or GP access arrangements appears in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This domain is where inspectors assess whether staff treat the people who live here with warmth, respect, and genuine attention. It covers whether staff knock before entering rooms, use preferred names, respond to distress with patience, and allow people to move at their own pace. No direct inspector observations, resident testimony, or staff quotes appear in the published inspection text for this home.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This domain covers whether care is tailored to individual needs, whether activities are meaningful and varied, whether people can maintain independence, and whether end-of-life care is planned in advance. The home supports people with dementia, making individual engagement particularly important. No specific detail about the activity programme, one-to-one engagement, or end-of-life planning appears in the published inspection text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good. This domain assesses whether there is effective management, a positive culture among staff, adequate governance, and whether the home learns from incidents and feedback. A named registered manager, Mr Hadrian Jurlano Rodriguez, and a nominated individual, Mr Dominic Jude Kay, are recorded. The home is part of the Barchester Healthcare Homes Limited group. No specific detail about manager tenure, staff culture, incident review processes, or family feedback mechanisms appears in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist care for adults under 65, adults over 65, and those living with dementia. It appears equipped to support people with varying needs while maintaining a cohesive community feel. For people living with dementia, the home's emphasis on individual relationships and consistent routines appears particularly valuable. The structured activity programme and welcoming environment help create the kind of predictable, engaging days that can make a real difference to your mum or dad. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Rose Water Place Care Home scored Good across all five inspection domains, which is a positive and stable result. The score sits in the mid-seventies because the published inspection text, while consistently positive, contains limited specific observations, named examples, or direct testimony to push individual themes higher.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often comment on the warm atmosphere they notice straight away. There's a real sense of friendliness between staff and residents, with people chatting naturally rather than just going through the motions. The activity programme keeps things lively too, with events and entertainment that residents actually seem to enjoy taking part in.

Lens 02

What inspectors have recorded

Staff at Rose Water Place appear genuinely invested in residents' wellbeing. They're described as responsive and engaged, taking time to know each person individually rather than just completing tasks. This attentiveness extends to visitors too, with staff offering refreshments and taking time to chat about their loved one's care.

Lens 03

How it sits against good practice

Sometimes you just know when a place has got the fundamentals right — and Rose Water Place seems to be one of those homes.

DCC Recommendation

Worth a visit

Rose Water Place Care Home, on Tuscany Way in Maidstone, was rated Good across all five inspection domains at its most recent assessment in April 2025. The home is registered for up to 66 beds and provides care for adults of all ages, including those living with dementia. A named registered manager is in post, and the home is operated by Barchester Healthcare Homes Limited. All five domains, covering safety, effectiveness, caring, responsiveness, and leadership, met the Good standard. The main limitation of this report is that the published inspection text contains very little specific detail beyond the domain ratings themselves. There are no direct quotes from the people who live here, no named observations from inspectors, and no figures on staffing ratios or agency use. A Good rating from an official inspection is meaningful and reassuring, but it tells you less than you need to know about day-to-day life for your parent. Before deciding, visit the home unannounced if possible, ask to see last week's actual staffing rota (including nights), find out what one-to-one activity is available for someone who cannot join a group, and ask how the team communicates with families when something changes.

The three questions to ask when you visit

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In Their Own Words

How Barchester – Rose Water Place Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Barchester – Rose Water Place Care Home says about itself

Where genuine kindness meets thoughtful daily care in Maidstone

Rose Water Place Care Home – Expert Care in Maidstone

Finding the right care home means looking for somewhere that feels genuinely welcoming, where staff truly notice the little things that matter. Rose Water Place Care Home in Maidstone seems to get this balance right, creating an environment where residents appear content and families feel reassured. The home cares for adults both under and over 65, including those living with dementia.

Care & specialisms

Who they care for

    The home provides specialist care for adults under 65, adults over 65, and those living with dementia. It appears equipped to support people with varying needs while maintaining a cohesive community feel.

    How they describe their dementia care

    For people living with dementia, the home's emphasis on individual relationships and consistent routines appears particularly valuable. The structured activity programme and welcoming environment help create the kind of predictable, engaging days that can make a real difference to your mum or dad.

    “Sometimes you just know when a place has got the fundamentals right — and Rose Water Place seems to be one of those homes.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

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    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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